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First Bank To Shut Operations For 5 Days - Business (3) - Nairaland

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Re: First Bank To Shut Operations For 5 Days by bitweezy: 4:51pm On Jun 05, 2013
[b][/b]
famuy35:

This Internet Fraud news is UNTRUE! There has been no Internet fraud. They are conducting Planned Upgrade Of Their Banking Platform. The bank is closed from 12pm on Thursday, June 6, 2013 until 8am, on Monday, June 10.


https://www.youtube.com/watch?v=vX5tsA18C_I

Got this message on from their website

Dear Valued Customer,

THE PLANNED UPGRADE OF OUR BANKING PLATFORM WILL AFFECT OUR SERVICES IN THE FOLLOWING WAYS:

Branch Closure: All branches will be closed from 12pm on Thursday, June 6, 2013 until 8am, on Monday, June 10. All over the counter services will not be available during this time.

ATM Services: ATM Services will be available until 5pm on Sunday, June 9 and will be restored at 6am, on Monday, June 10.
The following services will be available during this time:

(a) Balance Inquiry
(b) Cash Withdrawal
(c) Cash Deposit (on applicable ATMs)
(d) Intra Account Transfer (Self accounts)
(e) Intra-bank Account Transfer (Third party transfer within FBN)


Online Banking: Online Banking will be available until 5pm on Sunday, June 9 and will be restored at 6am, on Monday, June 10.

The following services will be available during this time:

(a) Balance Inquiry
(b) Intra Account Transfer (Self accounts)
(c) Intra-bank Account Transfer (Third party transfer within FBN)

Mobile Money Services: Mobile Money Services will be available all through the disruption period. Mobile Money Services include:

(a) Send money to Phone from Phone
(b) Send money from ATM to Phone
(c) Withdraw Money from Agent and ATM
(d) Make Purchase from agents registered with FirstMonie
(e) Value Added Services (VAS) e.g. wallet balance check, Change Pin, Invite a Friend

POS Transactions: Will not be available during this period

Transaction Alerts: Will not be available during this period

Card Services: Card Services will not be available via Quick Teller and the Web. Quick teller and Web transactions can only be performed using our Visa Prepaid Card Services.

Others: All transactions that will impact on the banking platform e.g. settlements, inter bank (RIGS, NEFT, FIP) inflows will not be available.

Please note that from 5pm on Sunday June 9, all alternative channels will not be available for use. All services will be restored by Monday June 10. Branches will open as usual by 8am on Monday June 10.

Please ensure you do not reveal your online banking password(s), token number(s) and ATM PIN(s) to a third party. Do not open online links, respond to suspicious calls, mails or letters requesting your banking details. These messages are fraudulent and are not from FirstBank.

For all enquiries call FirstContact 0700FIRSTCONTACT (0700-34778-2668228)
Tel: 01-4485500; 0708-062-5000 Email: firstcontact@firstbanknigeria.com
SMS short code: 30012
website: www.firstbanknigeria.com I RC 6290

For complaints: complaints@firstbanknigeria.com

FirstBank ...truly the first
Re: First Bank To Shut Operations For 5 Days by chukxy44(m): 7:31pm On Jun 05, 2013
Finacle 10.0 hum nice 1, Wema Bank is already on it, guess dey did dat in 2012 no wonder dai service don over improve but dey no close branches for even a day
Re: First Bank To Shut Operations For 5 Days by samseen02(m): 8:00pm On Jun 05, 2013
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Re: First Bank To Shut Operations For 5 Days by Franky9584(m): 9:25pm On Jun 05, 2013
Nice 1 bt 2d detriment of customers n enjoyment of the staffs. They could hv devise anoda means oda dan shuting down 4 a whole 3days? Dat z a big minus 2d bank and bet me, they must lose customers cos of dis. Z dis how they want 2 b d best bank in nigeria? Abeg GTBAND AND DIAMOND 4 LIFE
Re: First Bank To Shut Operations For 5 Days by eemmyyy: 9:51pm On Jun 05, 2013
Mods please use a clearer and actual caption for this post. Firstbank is not shutting the operations 'entirely' for 5 days as u captioned. They have alternative channels which customers can use and that will be running till 5pm on sunday. Secondly all services will be running till 12 noon on thursday and restored by 8am on monday as they said.
Kindly recaption. It will suffice if you say "Firstbank operations to be disrupted due to banking apllication upgrade"

My few cents pls

1 Like

Re: First Bank To Shut Operations For 5 Days by maninmood(m): 9:51pm On Jun 05, 2013
First bank, chai! They should have good software developers. Why using direct installation when you can use phased or parallel? SMH
Re: First Bank To Shut Operations For 5 Days by Nobody: 6:01am On Jun 06, 2013
bright_edge:

Bros the right number is: Two hundred and seventy-seven trillion, five hundred and ninety-one billion, three hundred and eighty-six million, four hundred and ninety-six thousand and six hundred and sixty-six Nairas.

You can enroll for counting lessons. grin
_
Nah, I made a mistake with the decimal point: it shoulda been a comma.
Re: First Bank To Shut Operations For 5 Days by Tbillz(m): 6:16am On Jun 06, 2013
Tha questions is: will tha atm machines be working OR not?
Re: First Bank To Shut Operations For 5 Days by coretechng(m): 8:01am On Jun 06, 2013
ITbomb: It is always nice to have
Two bank accounts
Two sim cards
Two cars
Two jobs
and
One wife and another girlfriend
One wife another girl friend grin
Re: First Bank To Shut Operations For 5 Days by Abdulmalik42: 8:54am On Jun 06, 2013
Thatz a good one, hope there no be a challenge again after the upgrading stuff.
Re: First Bank To Shut Operations For 5 Days by rezzy: 12:11pm On Jun 06, 2013
ITbomb: It is always nice to have
Two bank accounts
Two sim cards
Two cars
Two jobs
and
One wife and another girlfriend

While not two wives?
Re: First Bank To Shut Operations For 5 Days by rafcrown(m): 8:47am On Jun 07, 2013
ITbomb: It is always nice to have
Two bank accounts
Two sim cards
Two cars
Two jobs
and
One wife and another girlfriend
ONE HUSBAND AND
Re: First Bank To Shut Operations For 5 Days by Franky9584(m): 10:44am On Jun 08, 2013
Even their ATM z nt even working. 2bad 4 acclaimed big bank like 1st bank
Re: First Bank To Shut Operations For 5 Days by Caracta(f): 9:30am On Jun 14, 2013
Where is the OP? undecided
Re: First Bank To Shut Operations For 5 Days by Franky9584(m): 10:29pm On Jun 15, 2013
So how far abt their services after d system upgrade?

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