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Nairaland Forum / Nairaland / General / Business / Mtn Customer Response Vs Etisalat!!! (613 Views)
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Mtn Customer Response Vs Etisalat!!! by Kirinwa: 3:13pm On Sep 21, 2014 |
In recent times it seems MTN lacks a customer care response service.Calling their 180 CCL is purely a waste of time as they will keep delaying you for over 30 minutes. Most times the call ends by itself. Comparing it with ETISALAT CC is like comparing Volkswagen beetles and Bugatti veyron. Etisalat call is just 2 minutes maximum and you are on to the customer care. Let's leave the issue of data connection for another day as Etisalat still won it. Disclaimer: I don't work for them, only wish MTN can step up. |
Re: Mtn Customer Response Vs Etisalat!!! by Megateq(m): 3:41pm On Sep 21, 2014 |
I will not agree with you. From my experience, it usually takes few second not even a minute to reach mtn cc 1 Like |
Re: Mtn Customer Response Vs Etisalat!!! by dejt4u(m): 3:58pm On Sep 21, 2014 |
Megateq: I will not agree with you. From my experience, it usually takes few second not even a minute to reach mtn ccyea..you ar correct..Mayb OP is talking about mtn customer care of lyk 2yrs ago.. They'v step up their game bro.. Jst try it nw nd u wil be convinced |
Re: Mtn Customer Response Vs Etisalat!!! by Kirinwa: 4:13pm On Sep 21, 2014 |
dejt4u: yea..you ar correct..Mayb OP is talking about mtn customer care of lyk 2yrs ago.. They'v step up their game bro.. I tried it over 10 different times unless you are telling this forum its not 180. Have they finished their you have to wait for about 1 mins 15 seconds recurring msgs. |
Re: Mtn Customer Response Vs Etisalat!!! by Visocrate(m): 4:16pm On Sep 21, 2014 |
Calls are very very cheap in fact cheaper than all the others with hempty hen |
Re: Mtn Customer Response Vs Etisalat!!! by Kirinwa: 4:51pm On Sep 21, 2014 |
Visocrate: Calls are very very cheap in fact cheaper than all the others What calls? MTN or Etisalat? I make calls N12/minute to all networks with etisalat. |
Re: Mtn Customer Response Vs Etisalat!!! by sluvy4tune(m): 5:06pm On Sep 21, 2014 |
I can't & won't waste my precious time calling MTN Cc, I simply tweet them if need be....I can't spend over 45mins waiting to be attended to , most annoying part is that the call automatically ends and u have to start all over again The money good thing about Mtn at the moment is data......4.5 GB night plan Etisalat rocks 1 Like |
Re: Mtn Customer Response Vs Etisalat!!! by ibdeals1(m): 5:17pm On Sep 21, 2014 |
Kirinwa: Which plan re u on |
Re: Mtn Customer Response Vs Etisalat!!! by Kirinwa: 5:32pm On Sep 21, 2014 |
ibdeals1: Voice plan |
Re: Mtn Customer Response Vs Etisalat!!! by ibdeals1(m): 5:35pm On Sep 21, 2014 |
Kirinwa: u I mean the name of the package |
Re: Mtn Customer Response Vs Etisalat!!! by Kirinwa: 5:55pm On Sep 21, 2014 |
ibdeals1: Its voice plan. Simply subscribe to their 200 mb smartphone data plan and you will be karid. |
Re: Mtn Customer Response Vs Etisalat!!! by ibdeals1(m): 8:43pm On Sep 21, 2014 |
Kirinwa: Aiit thanks |
Re: Mtn Customer Response Vs Etisalat!!! by surestsam(m): 9:01pm On Sep 21, 2014 |
Kirinwa:i make calls at N7.20k/minute to all networks on Glo bounce, also get 30mb data on recharge of N200 |
Re: Mtn Customer Response Vs Etisalat!!! by Kirinwa: 9:04pm On Sep 21, 2014 |
surestsam: i make calls at N7.20k/minute to all networks on Glo bounce, also get 30mb data on recharge of N200 Glo to Glo you mean |
Re: Mtn Customer Response Vs Etisalat!!! by surestsam(m): 9:07pm On Sep 21, 2014 |
Kirinwa:Glo to any local number... |
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