guys I need your assistance.. this is the response I get whenever i try to check for updates

OK.This is what you have to do.
downloaded and install Samsung Kies on your system,
make sure your system is connected to the internet.
connect your device
kires would recognise it,then would help you download a new ROM.
OR
DOWNLOAD ODIN 3.9 search for the official latest stock ROM of your Device then u gonna see instructions on how to flash it.
coming from that road also.Good luck and u gonna need data cos this tin go chop MB

Or just Factory reset your Phone.

ibawon:
OK.This is what you have to do.
downloaded and install Samsung Kies on your system,
make sure your system is connected to the internet.
connect your device
kires would recognise it,then would help you download a new ROM.
OR
DOWNLOAD ODIN 3.9 search for the official latest stock ROM of your Device then u gonna see instructions on how to flash it.
coming from that road also.Good luck and u gonna need data cos this tin go chop MB

bro that's the problem, I don't have a laptop.. I know about the Samsung kies

ibawon:
Or just Factory reset your Phone.

is it gonna work?

you gasto try it first

Rooting 101. Once you root, you can't do OTA updates unless you unroot. The way out is simple. Head over to sammobile.com and download the official rom for your phone, then download Odin or KIES and use it to flash it. Note, that you will lose your root and may have to root after, ie if the new update is rootable yet.

ibawon:
you gasto try it first

I factory reset my phone still can't update

henryskywalker2003:
Rooting 101. Once you root, you can't do OTA updates unless you uproot. The way out is simple. Head over to sammobile.com and download the official rom for your phone, then download Odin or KIES and use it to flash it. Note, that you will lose your root and may have to root after, ie if the new update is rootable yet.

thanks will try this

Jolaoshot:
thanks will try this

You are welcome.