A few weeks ago, I entered a wrong password several times to login to MTNLoaded portal. I guessed my account was consequently blocked. On request for the forgotten password I received a new one but my attempt to login with it  returned this message: “That user account (my cell phone no.) is disabled. Please contact the Administrator to reactivate the account.”
Now the irritating part of it all is that no one in MTN,  so far, has a clue as to who the Administrator is or how to reach him. Meanwhile, I cannot access the internet on my cell phone. MTN (at 180) kept sending configuration settings following several complaints from me. This is begging the issue. Connectivity is not the problem. When I inserted a Glo sim or a new MTN sim in my Nokia phone I connected the web easily, but not with my blocked MTN number.
My e-mails to errors@mtnloaded.com and customercare@mtnnigeria.net were returned undelivered. The customer care shops have no idea what I am talking about. I hope someone in MTN will read this post. Can the good people of Nairaland point me in the right direction, please.

Tuxzhy
E-mail: lanreaduke@gmail.com