This is so sick and frustrating,my Bis was meant to expire last week wednesday so I topped up with d hope of getting an auto renewal so as to also enjoy the 20 days free access to the Bis,but what I noticed is that the money wasn't deducted as expected but I decided to leave d amount there cos I felt they surely would do later.

So on the next day I noticed that they deducted like 250 bucks from my line but I was still unperturbed cos I felt it was d Bis money that was been deducted gradually since I was still enjoying the service,but on d next day which happens to be a friday I also noticed the same deduction too and like 35mins later I got a text message frm MTN that my Bis service has been suspended due to insufficient credit.

This was so shocking cos I knew the free 20 days access opportunity is gone and also the hopes of getting a fast solution was very bleak.I made several calls to their customer care reps but what all of them said was that its a general issue and that they are having a technical problems and that I should exercise some patient which I did,I had to endure a downtime of a whole day which was so painful.

It was on sunday that I made another call to their Rep that the guy actually adviced me to load another card to re-subsribe and that after they sort out the issue all the lines that had problems will be compensated and that other subscibers that experienced the same issue are back on the service after they topped up which I eventually did cos I couldn't stand entering another week without an active Bis.I topped up and resubscibed to the Bis service but up till now my missing credit that was charged has not been returned as promised.

Its obvious this people are here just to reap us off and nothing else,so sick and tired of this crazy network o.

Last week, they deducted my #400 for nothing

I suscribed 4 the bis monthly and immediately i was sent a text prompt that it has expired. What i havent started using

hahahaha....lwkm4h

It's a general issue. Ur BIS won't work unless u hav airtime which dey'll start deductin. This will continue till d airtime is exhasuted and u're back to square-one.

Mtn shld just resolve dis issue ASAP and make sure they keep their promise of refunding the deducted airtime.

Or are they punishing subscribers for the free 1gb they received recently But we didn't beg ddem for it na...
Havn't been able to do anything with my phone since monday....irritating.

This blackberry 10 is a curse. I'm sure it's d reason for all irregularities experienced by all network providers. Thank God glo quickly got a hold of themselves. Airtel is a mess for now. Etisalat has never been stable. I'm sure mtn will soon recover.

A Facebook page NTN Nigeria Blackberry FRAUD has been created, simply like this page an also share with friends to fight this great injustice from MTN. this will serve as a deterrent to other Nigerian telecos from following in the path of MTN.

http://www.facebook.com/pages/NTN-Nigeria-Blackberry-FRAUD/494709853919734

okosodo: I suscribed 4 the bis monthly and immediately i was sent a text prompt that it has expired. What i havent started using

LOL.This is serious o

Sorry guys