I visited this site: www.smartbuyng.com and they seem to give some quality products and services.  Has anyone in the house ever bought and received the items bought by courier?  They sell cameras, camcorders, mobile phones, etc.

Yes i have bought something from them,

I bought an Acer Aspire One laptop from them on easter monday and till today i have not used it for up to a week, it has spent about 7 weeks in and out of warranty center,

patronising them is like the biggest mistake i'v ever made, i am going to the warranty center for the third time now to request replacement and if i dont get it i will sue the company cos im fucking pissed off and iv been very patient with them, IF YOU PATRONIZE THEM YOU MIGHT HAVE JUST MADE THE BIGGEST MISTAKE, just a warning .

I am not trying to spoil their business i am only telling you my experience, yours might not be the same, Good Luck

If anyone knows steps i can take to get refund/replacement please post here and tell me.

Yes, they are real.
I bought Nokia E63 Cell Phone from them in February, and it's been working perfectly.
It was delivered to me in the office by one of their sales men, and I also got a 10% discount. I think they where doing promo then.

krazynaija:

Yes i have bought something from them,

I bought an Acer Aspire One laptop from them on easter monday and till today i have not used it for up to a week, it has spent about 7 weeks in and out of warranty center,

patronising them is like the biggest mistake i'v ever made, i am going to the warranty center for the third time now to request replacement and if i dont get it i will sue the company cos im fucking pissed off and iv been very patient with them, IF YOU PATRONIZE THEM YOU MIGHT HAVE JUST MADE THE BIGGEST MISTAKE, just a warning .

I am not trying to spoil their business i am only telling you my experience, yours might not be the same, Good Luck

If anyone knows steps i can take to get refund/replacement please post here and tell me.

It's a pity you had a bad experience with them. Why don't you go to their office, you have the right to demend a replacement cos it goes with a 1 year warranty, and urs is barely 3 months. You probably might have been asking them to fix the problem, just tell them you need a replacement right away. It shouldn't be a difficult thing for them to do, so long as the laptop wasn't mishandled by you.

after all my wahala i got a replacement and it works just fine!, Thanks y'all
and now i think smartbuy is the best place you can get what u want, im going there to buy one of their digital camera next week.

Yes! Smartbuy is real cos i bought something off them.