The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services.

Our 30 year success story has been one filled with excitement and fulfilment for our clients, overcoming difficult challenges, cutting across Private, Public and social sectors while staying true to our beliefs that limitations are only a figment of the imagination, with our committed and innovative team, we have proved this time and again.

Our focus has always been to maximize output, performance and excellence, and this can be attested to by the numerous brands we have worked with in West Africa.

Call Center Agent

Job TypeFull Time
QualificationBA/BSc/HND
LocationLagos
Job FieldCustomer Care

Description

Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.

Keeps equipment operational by following established procedures; reporting malfunctions.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to
job accomplishments.

Method of Application

Visit Mactay's career website on Workable to apply

#AppliedSuccessfully

Already applied also

.

Successful

Thanks very much......... let the applications flow

OK #IamStrange

gud to go gud to go

were my cv, i fit apply wit my jamb rezult

Hmmmm, already occupied space

Ok

what's 'Headline'

I have dropped mine
God be with me this year

This 1 don tire Meself. Everyevery na Lagos.

Nice

booked

nice 1

when you see the number of people that saw the job vacancy before you

what is 'headline'?

e go better for 2016

Check my profile signature.

what's headline?

Is this a new recruitment exercise or the one that just ended? Interview on Saturday, briefing on Sunday, training today? 1 month contract 60k.

No much questions please, coz I didn't apply.

bethelbrill:
Thanks very much......... let the applications flow

whats the meaning of that?

Time 2 apply

What is headline? Is it the job title? Somebody help!

Dosinspector:
What is headline? Is it the job title? Somebody help!

Your current job title. If currently unemployed use your previous job title. If you haven't any experience, use the job title you're applying for.

Still not interested

Don't understand this type of job from the beginning of the year

nenergy:

Your current job title. If currently unemployed use your previous job title. If you haven't any experience, use the job title you're applying for.

Please sir, why are we requested to upload a photo on the application page?

Ok