omolola15:



That's why I use quickteller.com e no dey fail me at all. I don't care about the 100 naira convenience fee. As long as it doesn't fail me.

jauntty:
I have used it twice in Lagos here and it was OK.

My problem with them is that they charge me #10.00 naira everytime I check my acct balance. That's outrageous!!

Stalwert:
Hi,

Just Moments Ago....

I was in pickle I had great need to transfer money to a certain someone ..... Well thank God for Gtbank *737* platform which makes transfers convenient requiring only a functioning 1g phone to transfer money so easily.

*737* Fails me twice in a roll

So I picked my phone copied the account number paste it after typing *737*2*10000*#!!@!@!×# and presto... supplied all the information requested and waited for a confirmation the money has been transferred but instead it said "sp service timed out"....
l was like first you don't succeed. try again

So I tried again and got the same response again ...sp service timed out.

Waited for a while

Then I tried it the 3rd time ... this time it confirmed that the transfer was successful.
I simply put my phone back in my pocket and sat down.

Invasion of the text mssg

I brought out my phone to browse and saw a torrent of. messages 6 in total. and opened my text box and saw all 6 mssg were from GTbank .... Immediately I knew they have done me real good.
I opened the text mssg and saw that 10000 was deducted twice to the same account. One of the service timed out had actually timed in and transfered the money. I was outrage I won't stand for this and even the paralyzed won't sit for it either.


Frantic call
I dialed 737 the line was so poor I droped and googled GTbank hotline which gave me 070 line which I dialed and followed the prompt. .. a nice and cordial lady picked up the line asked a series of questions which answered thinking I will get my money back only for the lady to say e pele sir please call the person you sent the money to refund your money there is nothing we can do for you ( no she didn't say e pele na sorry) I was utterly disappointed.


Why would the bank service that timed out send my money and pretend that it hadn't while waiting and lurking around for me to send the money again
and then deduct my money twice?
And the bank cannot do anything about it?

This is just so grade A crappy crap if you ask me.

lalasticala abeg come tell my story make country people learn small lesson.

socialmediaman:


That service needs overhaul. Even MTN doesnt allow you transfer airtime without confirming with a "Yes". Its very insecure to allow someone transfer money without a second confirmation. I complained about this lack of security when GTB introduced the service because you could make a mistake in the first. Now other banks have joined and who knows if they're following the same model. This is money we're talking about.

atoleybaba:
I know....but first bank is worse of.
Ask any UNILAG student

SimpleBea:
It may be due to the large influx of customers their.

lordoseji:
datx a lie bro.. U were once a yahoo guy

jojothaiv:
Chai, do you know me ni?

lordoseji:
mayb

Teespice:


was going to say the same thing.

not once I haven't regretted banking with GTB.

atoleybaba:
they don't have customers as much as gtb...they are just naturally slow at everything including their atm

Compliance:
No be smal :ol matter. Who 737 EPP??

Pearlvictory:
I've been in that poo before, I learnt my lesson. Whenever I get that service timeout response, I put my phone back in my pocket cuz that's the success message I just got.

Adesiji77:
GTB's 737 money transfer service is a big flop!

Cc: DzTzl

hadeolaikimat:
UBA is a little better but they deduct #105 on every money sent to another account. No charges for Balance checking or Recharging. I sent money to someone this morning and they deducted the #105 but to my greatest surprise they also deducted #16 which I don't know what it serves for. But I assure you their network is ok no disappointments apart from this issue of deduction.

DzTzl:
y u cm copy me, mke pple cm dy bombard me with questions lk say i dy work for GTB? Anyways hw u dy bn a while?? tbh u knw most financial institutions in the banking industry usually copy GT's style, *737# flop or not! dt bank is still d real MVP! plus we all knw hw ds syntaxes work, dre r so many 3rd party dependance, switch app supports & all!!

jvera:
Never failed me #teamGTB all the way