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Nairaland Forum / Science/Technology / Phones / My Issue With Tecno L5 (3737 Views)
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My Issue With Tecno L5 by Edipee(m): 6:54am On Jun 03, 2016 |
pls help, my new tecno L5 is messing up. My most recent google search on my previous phone (NOKIA C1) was about tecno L5. When I bought the L5, I transfered the sim (airtel) to it. Now, each time I launch an application e.g chatting on facebook or whatsapp on my L5, it closes on me and return to home screen. In most cases, it will pop up the old google search I did with the nokia phone. I'll have to press the power button, unlock my pattern and and re-launch the appliciton. I really don't feel good with it. Pls, what should I do? N/b. The phone is only a week old and I have an up-to-date AVG antivirus. I don't open too many apps at a time and the phone is not rooted. CC. Mencoronalda, hismail1, Pressea, Promking, trueking, Ndissle, fellow nairalanders, Pls help a brother. Thanks. |
Re: My Issue With Tecno L5 by xxxtedyxxx(m): 7:19am On Jun 03, 2016 |
Od.e. U sef sha wan open thread abt fone wey u never see before. |
Re: My Issue With Tecno L5 by Edipee(m): 7:26am On Jun 03, 2016 |
xxxtedyxxx:thanks. |
Re: My Issue With Tecno L5 by Edipee(m): 7:43am On Jun 03, 2016 |
pop up screen.
|
Re: My Issue With Tecno L5 by trueking: 8:11am On Jun 03, 2016 |
Edipee:Do a factory data reset, update the google app, and then install and use your apps one after the other without the antivirus, or any NQ application, I think one of your apps may be the culprit, let me know the outcome. |
Re: My Issue With Tecno L5 by Edipee(m): 8:48am On Jun 03, 2016 |
trueking:thanks bro, I'll get back to you. |
Re: My Issue With Tecno L5 by Edipee(m): 7:05pm On Jun 03, 2016 |
trueking:Thanks bro, I've done that and for six hours now, it hasn't popped up. I hope it's settled for good. |
Re: My Issue With Tecno L5 by Carlcaresophia: 10:35am On Jun 07, 2016 |
Edipee:Hello Edipee!As for the problem you mentioned ,you can try to restore factory settings, but remember to back up important files. If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. If you need us send your address and hotline of our service center, please let us know the country and city you are living in now. Thank you! |
Re: My Issue With Tecno L5 by Edipee(m): 10:10am On Jun 10, 2016 |
thanks for your response. I'm in Nsukka , Enugu state, Nigeria. The problem persist even after factory reset. How can I locate your office here? |
Re: My Issue With Tecno L5 by Edipee(m): 5:55pm On Jun 11, 2016 |
Carlcaresophia:please, respond. |
Re: My Issue With Tecno L5 by Carlcaresophia: 8:49am On Jun 12, 2016 |
Edipee:Hello Edipee, we do not have Carlcare Service Center in Enugu now, but you can sent it to our collecting point there. Below please find contact info. Thank you! GI Excel Phones, upstaires Ogbete Main Market, Enugu, Nigeria +2348173083609 In case you may need it, below please find contact info of our Carlcare Service Centers in Nigeria. 1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848 2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533 No 55,kofo, abayomi avenue, apapa, Lagos State, Nigeria +2348091339530 Ground and 1st Floor, No.1205 Ahmodu Ojikutu Street, off Bishop Oluwole Street, Victoria Island, Lagos, Nigeria +2348066153123/9039209279 1st Floor,NO.16 Gwani Street(near King's Care Hospital), off IBB Way, Wuse Zone 4, Abuja, FCT, Nigeria. +2348181176195 1st Floor, 44B New Market Rd, Onitsha, Anambra, Nigeria +2348177250277 2nd Floor, No.17 Rumuobikani, Trans-amadi Rd, Part-Harcourt,River,Nigeria +2348181700046/8181700074 1st Floor,NO.32 Beirut Rd, Kano Contact, Kano,Nigeria +2348096969680 3rd Floor, G5/F6 Ya Ahmed House, Ahmed Bello Way, Kaduna, Kaduna, Nigeria +2349095724673 No.5-7, Isekhere Street, Off Ibewe Rd, Ring Rd, Benin City, Edo, Nigeria +2348172951002 3rd Floor, Isolak Building,Queen Elizabeth Rd,Ibadan, Oyo, Nigeria +2348172005296 2nd Floor,Ostrich Bakery Building, 155 Ibrahim Taiwo Rd,Ilorin,Kwara, Nigeria +2349092961418 Ground Floor, No.20 Mbonu Ojike street, Ikenegbu, Owerri, Imo, Nigeria +2349081941110/9081941111 Rm 2, NO.39 ABDULAHI FODIO Road, Block 2, Sokoto, Sokoto, Nigeria +2348036612047 1st floor, No.192 Azikiwe Road, Aba, Abia, Nigeria +2348022914100/8097597033 |
Re: My Issue With Tecno L5 by Dudecollins(m): 6:05am On Jul 25, 2016 |
Edipee:I ve bin having the same issue. Were u able to find a solution? |
Re: My Issue With Tecno L5 by bobo65(m): 6:23am On Jul 25, 2016 |
It's a default / factory tecno problem Any heavy user of new tecno 1gb ram phone should be experiencing this It's worst on camon c8 Its Multitasking issue The best solution is a custom rom Tecno is just too stoopid to solve their problems, they are busy making other new problematic phones If u wanna get a new tecno product, go for a 2gb ram device or an old tecno 1gb ram device like m6 m7 phantom Z r7 etc, L series and c series are prone to this issues |
Re: My Issue With Tecno L5 by Edipee(m): 7:12am On Jul 25, 2016 |
Dudecollins:No bro, even after flashing the phone . Have you done anything? pls just keep me posted. |
Re: My Issue With Tecno L5 by Edipee(m): 7:26am On Jul 25, 2016 |
bobo65:Thanks for your response, bro. I believe by 'custom rom' you mean flashing the phone which I've done that. Could rooting the phone help? what else would you suggest? |
Re: My Issue With Tecno L5 by Edipee(m): 7:35am On Jul 25, 2016 |
trueking:Hello bro, I'm still having the issue even after flashing the phone. |
Re: My Issue With Tecno L5 by bobo65(m): 7:44am On Jul 25, 2016 |
Edipee: Custom rom means customized roms Android developers make modified versions of stock roms to improve the phones performance U must be rooted before u can install custom roms Rooting won't help without u flashing a custom rom I'm managing my C8 cos I don't blv in customizing mtk devices cos they are delicate devices, tho iv never owned a samsung device that isn't customized |
Re: My Issue With Tecno L5 by Edipee(m): 8:25am On Jul 25, 2016 |
bobo65:thanks bro, so what I'll do is to root the phone and flash again. |
Re: My Issue With Tecno L5 by AdeOluwaTomiwa(m): 9:10am On Jul 25, 2016 |
if you can root it just do it or take it to an engineer so you wont hard brick it by yourself |
Re: My Issue With Tecno L5 by Edipee(m): 1:49pm On Jul 25, 2016 |
AdeOluwaTomiwa:Ok. Thanks |
Re: My Issue With Tecno L5 by AdeOluwaTomiwa(m): 11:42am On Jul 28, 2016 |
you are welcome bro,hope u working on it already Edipee: |
Re: My Issue With Tecno L5 by Edipee(m): 1:45pm On Jul 28, 2016 |
I'll soon do something about it, thanks for caring |
Re: My Issue With Tecno L5 by gentlegenius(m): 2:37pm On Jul 28, 2016 |
Edipee:Rooting a TECNO L5 is quite easy. I did it myself even though I'm not a Tech guru. All you need is to download the latest version of Kingroot. It will root your phone with just a click. Download root checker to verify your root status. After verification, download TECNO L5 TWRP(by hovateck), download Flashify app and use it to flash the TWRP. Then your phone will be set for custom ROM installation. If you become confused at any stage, Google is your friend. I assure you that you'll enjoy a lot more in your L5 while using a custom ROM. 1 Like |
Re: My Issue With Tecno L5 by Edipee(m): 3:33pm On Jul 28, 2016 |
gentlegenius:thanks bro, I'll do it when I get to town. I'm in a village community now. |
Re: My Issue With Tecno L5 by Bari22: 6:07am On Jul 04, 2017 |
Edipee:Please i have the same issue i hope the rooting has helped |
Re: My Issue With Tecno L5 by Edipee(m): 10:44pm On Jul 05, 2017 |
Bari22:I didn't root my phone, but the issue later stopped with time. |
Re: My Issue With Tecno L5 by Bari22: 10:53pm On Jul 05, 2017 |
Edipee:That means i have to wait without doing nothing? |
Re: My Issue With Tecno L5 by Ennyholar: 10:32am On Jul 06, 2017 |
Do a factory reset |
Re: My Issue With Tecno L5 by Prudent200: 10:46pm On Jul 07, 2017 |
Edipee:please how good is tecno L5 camera |
Re: My Issue With Tecno L5 by trueking: 7:12am On Jul 08, 2017 |
Prudent200:To be honest, its not good enough. |
Re: My Issue With Tecno L5 by Edipee(m): 2:47pm On Jul 08, 2017 |
Prudent200:Not very decent; just average. |
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