pls gurus in D house, I just bought infinix note 2 newly, but the prob I'm having with it is that I can't receive or download video, it's saying I don't have enough memory and I still have 8Gb free available. pls good people of 9ja what can I do cuz I'm thinking of returning the phone. urgent reply plssss.

drek456:
pls gurus in D house, I just bought infinix note 2 newly, but the prob I'm having with it is that I can't receive or download video, it's saying I don't have enough memory and I still have 8Gb free available. pls good people of 9ja what can I do cuz I'm thinking of returning the phone. urgent reply plssss.

Sir...... Av u inserted SD card since u bought it? Or have u received files via virus ridden PC or oda devices

yes I have inserted my SD card... I hope it's not virus that has attacked the phone.. plz bro what can I do now

Check d settings and make sure dat d memory in use is not media/external card.

thx people, it's d SD card that I inserted on the phone that is corrupt... d phone is OK now. thanks a lot good people of 9ja.

drek456:
thx people, it's d SD card that I inserted on the phone that is corrupt... d phone is OK now. thanks a lot good people of 9ja.

How much did you buy the phone, and is it 1gb or 2gb ram

drek456:
pls gurus in D house, I just bought infinix note 2 newly, but the prob I'm having with it is that I can't receive or download video, it's saying I don't have enough memory and I still have 8Gb free available. pls good people of 9ja what can I do cuz I'm thinking of returning the phone. urgent reply plssss.

Hello Drek456, you can try to reset your phone, but remember to back up imporant files.
If the problem persists, you can try to take your phone, together with receipt or warranty card, to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. Thank you!