I'm not usually a person who complains a lot about a thing, I usually move on. But my pain with this and annoyance is that it feels a bit like a cheat. I remember when using the weekend wow bonus to download and i went to do something, while i was at it i remembered it was past 12midnght Monday morning, i got to my phone at about 12.03am and noticed that the download has continued on my normal data. I took it as my error after all i knew it stop 12am Monday. They configured midnight FREE browsing to stop immediately your data is exhausted or the time limit is past. Now, why all these stories? I'm a bit pained cos in this era when one manages finances, i usually like to do the bulk of my internet work using the night data of MTN to save cost while using the normal data for minor stuffs during the day. Last night i subbed for the night data around 12.01am and proceeded to work without bothering to check which account it is charging from (like an average Nigerian who doesn't trust our network providers esp MTN, i check that always and intermittently when i'm browsing to make sure they don't charge from my main account). During the course of my browsing, i got a message that i have less than 500mb remaining, i was mad that my 25naira for night data was debited and i was also being charged from my main data account. I usually off and on my data when i do the night sub but unfortunately i forgot to do that last night, most likely this is the reason MTN would give me for being charged from my main data account. MY POINT IS IF THEY CAN CONFIGURE THEIR SYSTEM TO RECOGNIZE BONUS DATA WIPE-OUT, DATA TIME LIMIT EXPIRY, ETC, why can't they make subs automatic too once one pays for the night data? Is it not cheating if they do what pleases them rather than their customers? I do not wish to call their contact centre as nothing might come out of it. I count it as my lose. Just wanna let people know so as not to make the same mistake.




cc: JideSM

Just get another sim..

bloodsiamese:
Just get another sim..

abi o. I think i'm gonna do that. be using only that for the night stuff. thanks.

jammyunn:
I'm not usually a person who complains a lot about a thing, I usually move on. But my pain with this and annoyance is that it feels a bit like a cheat. I remember when using the weekend wow bonus to download and i went to do something, while i was at it i remembered it was past 12midnght Monday morning, i got to my phone at about 12.03am and noticed that the download has continued on my normal data. I took it as my error after all i knew it stop 12am Monday. They configured midnight FREE browsing to stop immediately your data is exhausted or the time limit is past. Now, why all these stories? I'm a bit pained cos in this era when one manages finances, i usually like to do the bulk of my internet work using the night data of MTN to save cost while using the normal data for minor stuffs during the day. Last night i subbed for the night data around 12.01am and proceeded to work without bothering to check which account it is charging from (like an average Nigerian who doesn't trust our network providers esp MTN, i check that always and intermittently when i'm browsing to make sure they don't charge from my main account). During the course of my browsing, i got a message that i have less than 500mb remaining, i was mad that my 25naira for night data was debited and i was also being charged from my main data account. I usually off and on my data when i do the night sub but unfortunately i forgot to do that last night, most likely this is the reason MTN would give me for being charged from my main data account. MY POINT IS IF THEY CAN CONFIGURE THEIR SYSTEM TO RECOGNIZE BONUS DATA WIPE-OUT, DATA TIME LIMIT EXPIRY, ETC, why can't they make subs automatic too once one pays for the night data? Is it not cheating if they do what pleases them rather than their customers? I do not wish to call their contact centre as nothing might come out of it. I count it as my lose. Just wanna let people know so as not to make the same mistake.




cc: JideSM

Sorry for that,but I must be sincere my experience hasn't been like yours.I use 2 sims to sub ie 1gb, one sim with modem ,the other one on my phone which I share with my PC thru hotspot.
First,if you are using the sim on your phone to sub,off your data,sub for the plan, and then on your data.
When my data remains like 95mb,I receive a msg to alert me,that it remains less than 100mb.
It has been good for me so far,except few times when,network might be bad.

Greatzeus:

Sorry for that,but I must be sincere my experience hasn't been like yours.I use 2 sims to sub ie 1gb, one sim with modem ,the other one on my phone which I share with my PC thru hotspot.
First,if you are using the sim on your phone to sub,off your data,sub for the plan, and then on your data.
When my data remains like 95mb,I receive a msg to alert me,that it remains less than 100mb.
It has been good for me so far,except few times when,network might be bad.

yes bro, that's what happened to me, I forgot to off and on my data when I subbed so it was charging me from my normal data account. thanks.