I have been using dis tecno L8 plus for about 3 months now.. no complains until recently it stopped charging.. it will bring out d charging signal but won't increase dum battery percentage... sometimes it moves Tho.... sometimes I av to switch off nd charge it... but sometimes even if I switch it off it still gets stucked in De same percentage... I'm getting pissed.... I av tried oda chargers its d same.... somebody help.

DanielDrake:
I have been using dis tecno L8 plus for about 3 months now.. no complains until recently it stopped charging.. it will bring out d charging signal but won't increase dum battery percentage... sometimes it moves Tho.... sometimes I av to switch off nd charge it... but sometimes even if I switch it off it still gets stucked in De same percentage... I'm getting pissed.... I av tried oda chargers its d same.... somebody help.

Hello DanielDrake, as for the problem you mentioned,you can take your phone to our Carlcare Service Center, our technicians there will try to check it for you. If you need us send you address and hotline of our service center, please let us know the city and country you are living in now. Thank you!

Tecno phones still have that problem

i stay in ondo...there isnt a carlcare here... nd i cant travel.....i sold my hot note cos its slow charging. now im aving d same problem again....dis is sad tho....im fed up

Carlcaresophia:

Hello

Hi
Is there anything I could do from my home, my L8 plus has been still since 1pm


It's not even upto a month

lol. i just found out dat there is noting wrong wimma fone....guess its d charger dat has a probs.....i bought a new charger...dat charger wit a long wire dat has a blackberry logo on it......guess yall know it....it charges my fone perfectly fast... im satisfied nd impress..... Bleep carlcare.....my fone is fine....

DanielDrake:
i stay in ondo...there isnt a carlcare here... nd i cant travel.....i sold my hot note cos its slow charging. now im aving d same problem again....dis is sad tho....im fed up

Hello DanielDrake, glad to know your phone is working.
FYI, below is collecting points of Carlcare Service Center in Ondo, you can send your phone to there, and our collleagues there will help you send your phone to our Carlcare Service Center. Thank you!
NO.128 Oba-Adeshida Rd(opp. Catholic Cathedral), Akure, Ondo, Nigeria +2347069493033
18, Llero Street, off Owaluwa Street, Owo, Ondo, Nigeria +2348039153994
opp. Heritage Bank, Along, Okitipupa Road, Ore, Odigbo, Ondo, Nigeria +2348038501644
1, Okelisa Street, Ondo-west, Ondo, Nigeria +2348035183879

dytbabe:


Hi
Is there anything I could do from my home, my L8 plus has been still since 1pm


It's not even upto a month

Hello Dytbabe, you can try another charger or USB cable, if the problem persists, you can take your phone, together with receipt or warranty card, to our Carlcare Service Center, our colleagues there will try to help you with the problem. Thank you!

DanielDrake:
I have been using dis tecno L8 plus for about 3 months now.. no complains until recently it stopped charging.. it will bring out d charging signal but won't increase dum battery percentage... sometimes it moves Tho.... sometimes I av to switch off nd charge it... but sometimes even if I switch it off it still gets stucked in De same percentage... I'm getting pissed.... I av tried oda chargers its d same.... somebody help.

haaaaaaaaaaa..... same problem.. same same same
I started using mine 3months ago.
it won't increase or decrease while charging..

your follow come chargers are okay. At times the charger connects as USB so no noticeable charge.

FiX: after plugging in your charger, click on the battery Icon for charging details.
The correct thing should be charging on AC' so if you see charging over USB, simply remove the cord from your phone and re-insert

Hope this helps

Have you prayed about it? Prayer answereth all things

Carlcaresophia:

Hello DanielDrake, glad to know your phone is working.
FYI, below is collecting points of Carlcare Service Center in Ondo, you can send your phone to there, and our collleagues there will help you send your phone to our Carlcare Service Center. Thank you!
NO.128 Oba-Adeshida Rd(opp. Catholic Cathedral), Akure, Ondo, Nigeria +2347069493033
18, Llero Street, off Owaluwa Street, Owo, Ondo, Nigeria +2348039153994
opp. Heritage Bank, Along, Okitipupa Road, Ore, Odigbo, Ondo, Nigeria +2348038501644
1, Okelisa Street, Ondo-west, Ondo, Nigeria +2348035183879

am having same problem also.. I stay in benue.. mine is 2month old

Softmeat:
your follow come chargers are okay. At times the charger connects as USB so no noticeable charge.

FiX: after plugging in your charger, click on the battery Icon for charging details.
The correct thing should be charging on AC' so if you see charging over USB, simply remove the cord from your phone and re-insert

Hope this helps

bro thanks.. but still same.. I saw AC tho

DanielDrake:
lol. i just found out dat there is noting wrong wimma fone....guess its d charger dat has a probs.....i bought a new charger...dat charger wit a long wire dat has a blackberry logo on it......guess yall know it....it charges my fone perfectly fast... im satisfied nd impress..... Bleep carlcare.....my fone is fine....

dat charger without detachable cord right? Dat charger is da bomb. Been using dat charger since 1yr now and it does it job awesomely.

biosepeter1:



am having same problem also.. I stay in benue.. mine is 2month old

Hello, we do not have Carlcare Service Center in Benue now, below please find colleceting points. You can send your phone to the nearest one. Thank you!
Shop 14 Ndupet Plaza, Ala Street Katsina, High Level, Markurdi, Benue, Nigeria +2348136169244
OG Winners Plaza, 29 New Bridge, Otukpo Road, opp. FCMB, Markurdi, Benue, Nigeria +2349033731599
NO.32 J.S Tarka Way, Gboko, Benue, Nigeria +2348032360178
NO.S14 one way Road , Otukpo Main Market Otukpo Benue, Nigeria +2348032792083
NO.17 One way Road, Otukpo Main Market,Otukpo Benue, Nigeria +2347062342688
opp. Old Garage Otukpo, Benue, Nigeria +2348032810003
For more details, please download our appp "Carlcare Service Center".

your follow come chargers are okay. At times the charger connects as USB so no noticeable charge.

FiX: after plugging in your charger, click on the battery Icon for charging details.
The correct thing should be charging on AC' so if you see charging over USB, simply remove the cord from your phone and re-insert

Hope this helps

It's showing charging on AC but it still won't charge?

Maximus85:


It's showing charging on AC but it still won't charge?

Hello @Maximus85 visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!

CarlcareOpebi:

Hello @Maximus85 visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!

I've made a reservation. I'll be there before 9.

@carlcaresophia, whr is carlcare centre in Abeokuta...m having d same issue.

Mylana87:
@carlcaresophia, whr is carlcare centre in Abeokuta...m having d same issue.

go and buy that BlackBerry charger DAT has a long wire. mine had dis same issue then but after buying that charger no probs

henrixx:
go and buy that BlackBerry charger DAT has a long wire. mine had dis same issue then but after buying that charger no probs

share a picture of the charger

Pismo:
share a picture of the charger

its just 1k only. u can get it anywhere

thanks.. does it charge fast?

Mylana87:
@carlcaresophia, whr is carlcare centre in Abeokuta...m having d same issue.

Hi @Mylana87 We only have collection points within Abeokuta. See some addresses below:
3C HUB-Ogun Abeokuta Store
ADDRESS: NO. 25, Lalubu Road, Okellewo, Abeokuta.
HOTLINE: 08034348985

DAMBURGG NIG. LTD.
NO. 19, Lalubu Rd, Oke-Ilewo, Abeokuta.
HOTLINE: 08106505809

Carlcaresophia:

Hello, we do not have Carlcare Service Center in Benue now, below please find colleceting points. You can send your phone to the nearest one. Thank you!
Shop 14 Ndupet Plaza, Ala Street Katsina, High Level, Markurdi, Benue, Nigeria +2348136169244
OG Winners Plaza, 29 New Bridge, Otukpo Road, opp. FCMB, Markurdi, Benue, Nigeria +2349033731599
NO.32 J.S Tarka Way, Gboko, Benue, Nigeria +2348032360178
NO.S14 one way Road , Otukpo Main Market Otukpo Benue, Nigeria +2348032792083
NO.17 One way Road, Otukpo Main Market,Otukpo Benue, Nigeria +2347062342688
opp. Old Garage Otukpo, Benue, Nigeria +2348032810003
For more details, please download our appp "Carlcare Service Center".

am having same problem with my tecno l8plus, I stay in minna, pls help

Having the same problem with Tecno L8 Plus.. I guess I go get the charge my guy recommend

Carlcaresophia:

Hello DanielDrake, as for the problem you mentioned,you can take your phone to our Carlcare Service Center, our technicians there will try to check it for you. If you need us send you address and hotline of our service center, please let us know the city and country you are living in now. Thank you!

I am having same problem, I stays in Lagos ikorodu

Tgold1:
I am having same problem, I stays in Lagos ikorodu

Try another charger ... An original one preferably

CarlcareOpebi:

Hello @Maximus85 visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!

Good day,
please I discovered that when I charge my phone it just jumped from 70% to 100%, and the battery doesn't last more than a day again. and I bought it in January, please like how much can I get the battery replaced, I reside in ilorin kwara State. thanks

sayyid:

Good day,
please I discovered that when I charge my phone it just jumped from 70% to 100%, and the battery doesn't last more than a day again. and I bought it in January, please like how much can I get the battery replaced, I reside in ilorin kwara State. thanks

Consider using another charger(original) and switching off your phone while charging for now.
What's the model of your phone?

EngineerToye:


Consider using another charger(original) and switching off your phone while charging for now.
What's the model of your phone?

thanks Tecno l8 and I use the charger that came with it

sayyid:

thanks Tecno l8 and I use the charger that came with it

Go to carlcare and fix it. it's one of its early problem. if fixed, it won't happen again. you bought it newly?