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First Bank SMS Charges.. Am I The Only One On This? - Investment - Nairaland

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First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 12:46pm On Dec 24, 2016
okay.. Am just wondering if I'm the only person experiencing these issues. Last month, First Bank deducted N365 from my account for "SMS charges" Today, I recharged once.. they debited it twice And I also received an alert for N296 deducted for SMS charges for the month..
I don't seem to understand the situation.. please, Am I the only person experiencing this? And what can I do to stop it?

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Re: First Bank SMS Charges.. Am I The Only One On This? by Nobody: 12:50pm On Dec 24, 2016
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Re: First Bank SMS Charges.. Am I The Only One On This? by pweeryambre: 12:55pm On Dec 24, 2016
Not only you, just got mine deducted few minutes ago 556naira for SMS charge, abi Na for the year or for the month.
And Also Mtn, they always steal half of my airtime these days, before I even begin to make the call.
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 12:57pm On Dec 24, 2016
pweeryambre:
Not only you, just got mine deducted few minutes ago 556naira for SMS charge, abi Na for the year or for the month.
And Also Mtn they always steal half of my air time before I even begin to make the call.

lol... and I thought mine was bad..
these Pple are just stealing the small monies we are managing in recession
Re: First Bank SMS Charges.. Am I The Only One On This? by Chuvin22(m): 12:57pm On Dec 24, 2016
same here. i was debited 340 for sms charge dis morning. is that their own way of saying merry xmas?
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 1:06pm On Dec 24, 2016
Chuvin22:
same here. i was debited 340 for sms charge dis morning. is that their own way of saying merry xmas?

lol... Merry Christmas indeed
Re: First Bank SMS Charges.. Am I The Only One On This? by tosyne2much(m): 1:21pm On Dec 24, 2016
mizchoc:


lol... and I thought mine was bad..
these Pple are just stealing the small monies we are managing in recession
Have you tried reporting to the customer care?
Re: First Bank SMS Charges.. Am I The Only One On This? by markndom: 2:01pm On Dec 24, 2016
I think the sms charge is for those that receive alert through text

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Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 3:29pm On Dec 24, 2016
tosyne2much:
Have you tried reporting to the customer care?

I dunno how to
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 3:30pm On Dec 24, 2016
markndom:
I think the sms charge is for those that receive alert through text

yea..buh its damn much
Re: First Bank SMS Charges.. Am I The Only One On This? by cyberguy72(m): 3:36pm On Dec 24, 2016
Mine was N28.I think its fair cos I hv not been using my first bank account for a while now.Pls check my signature and start making at least 50k weekly

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by Nobody: 4:46pm On Dec 24, 2016
Mine was N58 oh .. Just becos I paid in money to it .. They charged me for sending me credit alert .. Haba ! undecided
Re: First Bank SMS Charges.. Am I The Only One On This? by bharkarh(m): 4:53pm On Dec 24, 2016
They just debited me #244. Haba first bank which way na
Re: First Bank SMS Charges.. Am I The Only One On This? by Nobody: 5:19pm On Dec 24, 2016
This is how to calculate for SMS charge: debit or credit alert cost N4. Be it failed o successful.
296÷4=74.
This simply means you've been alerted for transacting 74 times for that duration. Your Firstmobile or Online banking could be handy todo a comprehensive reconciliation on your account.
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 9:39pm On Dec 24, 2016
lady2lady:
Mine was N58 oh .. Just becos I paid in money to it .. They charged me for sending me credit alert .. Haba ! undecided
lol
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 9:40pm On Dec 24, 2016
bharkarh:
They just debited me #244. Haba first bank which way na

I tire ni
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 9:42pm On Dec 24, 2016
vimi:
This is how to calculate for SMS charge: debit or credit alert cost N4. Be it failed o successful.
296÷4=74.
This simply means you've been alerted for transacting 74 times for that duration. Your Firstmobile or Online banking could be handy todo a comprehensive reconciliation on your account.


74times? its def not up to dat
first Mobile.. how?
Re: First Bank SMS Charges.. Am I The Only One On This? by Rita30: 10:07pm On Dec 24, 2016
What are u still doing with that pooo of a bank! First bank is a uselesss bank, remain with them at ur own peril

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by ferdyferd: 10:35pm On Dec 24, 2016
First bank is a very useless bank, I just got a debit alert now of N2115 for SMS alert for just one month. First thing on Tuesday morning am going to move all my fund to another bank and close the stupid account. Have been bearing it monthly but this one is just too much

Re: First Bank SMS Charges.. Am I The Only One On This? by Nobody: 11:16pm On Dec 24, 2016
mizchoc:


74times? its def not up to dat
first Mobile.. how?
When you opened ur account hw many phone numbers did you use? iif 2 den there is high possibility you are getting 2 SMS alerts. Kindly visit the bank for clarification.

*To back date ur txns simply goto homepage *Then tap on the acc u wish to get statement on.
*Tap on the logo at the top right corner.
*Select date as u wish.
*NB it must be less than or equal to 20 txn that'll display at once.

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 2:46pm On Dec 25, 2016
ferdyferd:
First bank is a very useless bank, I just got a debit alert now of N2115 for SMS alert for just one month. First thing on Tuesday morning am going to move all my fund to another bank and close the stupid account. Have been bearing it monthly but this one is just too much

wow.. that is gross... N2115
all I can say is wow
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 2:48pm On Dec 25, 2016
vimi:

When you opened ur account hw many phone numbers did you use? iif 2 den there is high possibility you are getting 2 SMS alerts. Kindly visit the bank for clarification.

*To back date ur txns simply goto homepage *Then tap on the acc u wish to get statement on.
*Tap on the logo at the top right corner.
*Select date as u wish.
*NB it must be less than or equal to 20 txn that'll display at once.

thanks for this.. buh I only Changed phone numbers.. ain't using two
Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 2:53pm On Dec 25, 2016
Rita30:
What are u still doing with that pooo of a bank! First bank is a uselesss bank, remain with them at ur own peril

just a matter of time oh
Re: First Bank SMS Charges.. Am I The Only One On This? by revabey22: 3:29pm On Dec 25, 2016
Firstbank is number one bank that is perfect in cheating people.

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by Dolypson04(m): 4:06pm On Dec 25, 2016
That's how they charged me #220 too. I am even considering canceling their SMS services.

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by deleo16(m): 4:28pm On Dec 25, 2016
pweeryambre:
Not only you, just got mine deducted few minutes ago 556naira for SMS charge, abi Na for the year or for the month.
And Also Mtn, they always steal half of my airtime these days, before I even begin to make the call.
same here oo
Re: First Bank SMS Charges.. Am I The Only One On This? by Nobody: 5:54pm On Dec 25, 2016
mizchoc:


thanks for this.. buh I only Changed phone numbers.. ain't using two
After updating/changing to new phone number, twasnt done afresh rather added to the previous ones.
Visit the bank for clarification, social media should always be the last place to complain bout such issues.
#MyCandidOpinion

2 Likes

Re: First Bank SMS Charges.. Am I The Only One On This? by mizchoc(f): 3:27pm On Dec 27, 2016
vimi:

After updating/changing to new phone number, twasnt done afresh rather added to the previous ones.
Visit the bank for clarification, social media should always be the last place to complain bout such issues.
#MyCandidOpinion

thanks alot
Re: First Bank SMS Charges.. Am I The Only One On This? by cute75(m): 12:20am On Dec 28, 2016
Mine was #435 ...I was surprise :-

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by teacherbim(f): 12:57am On Dec 28, 2016
Access bank is worst,they deducted 365 from my account,call it sms charges

1 Like

Re: First Bank SMS Charges.. Am I The Only One On This? by sylva1: 5:03am On Dec 28, 2016
You can ask them to deactivate SMS notification on your account, instead request for email notification. Email notification costs nothing.
ferdyferd:
First bank is a very useless bank, I just got a debit alert now of N2115 for SMS alert for just one month. First thing on Tuesday morning am going to move all my fund to another bank and close the stupid account. Have been bearing it monthly but this one is just too much

1 Like

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