Ishilove:
God knows I hate bank work.

I had the chance to join Stanbic Ibtc in my final year at university but jumped and passed.

My schoolmate who is also a Nairalander told me how she replaces money from her pocket. Her pay is 75k but by the time she replaces various amounts like 3 times a month, salary don finish before she fit spend am.

David0:


Some customers do it intentionally to force u to overpay them. Especially wen they observe u r tensed. They start whining u, so u lose concentration. They ll only notify d teller if dey were underpaid, but ll walk out swiftly as soon as dey notice d excess.

That's y as a teller, u don't show ur frustration or pressure. U smile at all times n try to relax. No matter d screaming from customers, just keep apologizing for d delay while u utilize ur TAT which is usually 5mins. Observe due diligence at all time, cos dats d first thing d bank will look at if anything goes wrong. So play ur part n God will handle d rest.

AntiWailer:
30k is not true.

DaPuncline:

You are very right bro. Some customers could be so frustrating. Some would see how fast you are working and they would still open their mouth to say you are slow! I hate that word.

Richy4:
Your write up shows that Nigerian banks are still in an analogue style of banking and they are not making things comfortable for the customers and the staffs.....This days, there are machine that dished out ticket numbers based on when you arrive the bank or the transaction you came to do in the bank...On getting to the banking hall, You just go to the ticket machine, and collect the number and find somewhere to sit..... You do not need to join any line... when your ticket number is called , you just go and do your business.....The ticket machine is even in most higher institutions for those that came for administration matters... And I do not think it is expensive to purchase by banks in Nigeria....

Gbam

PaperLace:

Asking the teller to pay isn't entirely right.
I'm sure most HOPs know this, though when it is an open-and-shut case, they find it easier resolvingcase, they find it easier resolving it that way.

Escalating it to internal control would portray poor supervision of the HOP and poor performance of the teller too_ which could lead to termination of the teller's appointment/low appraisal scores. Both parties are trying to avoid that, especially the teller(s). So, they willingly pay.

By the way, there are several specialised units in a bank_ maybe you hate operations and marketing.

PaperLace:

Asking the teller to pay isn't entirely right.
I'm sure most HOPs know this, though when it is an open-and-shut case, they find it easier resolvingcase, they find it easier resolving it that way.

Escalating it to internal control would portray poor supervision of the HOP and poor performance of the teller too_ which could lead to termination of the teller's appointment/low appraisal scores. Both parties are trying to avoid that, especially the teller(s). So, they willingly pay.

By the way, there are several specialised units in a bank_ maybe you hate operations and marketing.

computerboy:

UBA is better bro. Ecobank is something else
I'm always nice to bank tellers except Ecobank. Their tellers are always rude in all the branches I've been to. I don't know if they pay them at all. Had to close my account with them

DaPuncline:

Its like you've experienced it before. It wasn't easy bro!

David0:


Dats not d case, d experience is worth it for him. Its all about handling pressure. I bet DaPuncline is a plus now in terms of personal development.

DaPuncline:

You are very right bro. Some customers could be so frustrating. Some would see how fast you are working and they would still open their mouth to say you are slow! I hate that word.

dingbang:
30 k a month.... God forbid bad thing

Shakitibob0:
A man spoke out loud the other day to ask if a teller was facebooking on the system....everybody in the bulk room laughed uncontrollably

cirmuell:
Damn! lol, this just changed my view about these guys.

Some tellers can be very rude though. That's why I hate these banks, UBA & ECO bank, useless banks with mannerless tellers.

ucsparks:
i do that to them tellers a lot, especially the female tellers forming posh , i dey show them pepper well well

cirmuell:
Damn! lol, this just changed my view about these guys.

Some tellers can be very rude though. That's why I hate these banks, UBA & ECO bank, useless banks with mannerless tellers.

ismail0007:
it is possible for a relief teller