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NCC To Sanction Telcos For Poor Services by gbollybakare: 3:51pm On May 09, 2017
The Nigeria Communications Commission (NCC) yesterday said is set to sanction telcos who are performing below the industrial average with consistently poor service delivery.

Its Executive Vice Chairman, Prof Umar Dambatta, made the threat during an investigative session by the Ahmed Abu- headed House of Representatives’ Ad-hoc Committee investigating activities of telecoms equipment, service companies and vendors in the country.

According to him, the key performance indicators (PKIs) of the NCC when applied to the services of the telcos showed that they were performing below par. This got to the highest level especially in the months of October, November, December 2016, he said.

“We invited the operators and laid bare what was happening to the quality of service which has degraded to unacceptable level,” he said, adding that NCC will be taking compliance action to compel the service providers to provide acceptable standard of service delivery.

“The NCC is going to impose sanction, and there will be ranking on the quality of service so Nigerians will know which to patronise,” he added.

He however noted that the service providers have complained of lack of infrastructure, denial of right of way and the dearth of foreign exchange to procure telecoms equipment.

While speaking on job losses in the sector, Prof Dambatta said though the Commission was concerned, its mandate does not empower it to dabble into labour issues. “ It’s outside the purview of the Commission. It’s regulated by a different Ministry, we liaise with the Ministry of Labour and Employment,” he said.

The chairman of the committee said the committee has already written to the Central Bank of Nigeria (CBN) to ascertain the issue of repatriated funds by telcos and others.

The Minister of Labour and Employment, Dr. Chris Ngige is also to appear before the committee to explain aspects that has to do with job losses in the sector, he said.

The committee is also mandated to investigate the audited accounts of all registered telecoms and IT companies; evidence of compIiance with statutory obligations, frequencies monitoring report for GSM and microwave as well as dropped calls.

http://thenationonlineng.net/ncc-sanction-telcos-poor-services/

1 Like

Re: NCC To Sanction Telcos For Poor Services by sirusX(m): 4:03pm On May 09, 2017
In as much as we know that the organisations render poor service, it's not easy running a business in Nigeria cz of the challenges involved

They would sure state reasons for the drop in quality delivery, but I do hope they can better serve the people in a way that everyone wins

2 Likes

Re: NCC To Sanction Telcos For Poor Services by Mrjo(m): 4:29pm On May 09, 2017
Let it not be an empty threat cus mtn and airtel don finish me. Mtn is worst even without loading they will still cut data.

1 Like

Re: NCC To Sanction Telcos For Poor Services by jesse8048(m): 8:39pm On May 09, 2017
Unserious govt that can't even protect the citizens (consumers). Who still takes NCC serious in this country, the service providers or we using the services?

6 Likes

Re: NCC To Sanction Telcos For Poor Services by jesse8048(m): 8:43pm On May 09, 2017
Taking NCC serious is a waste of seriousness. NCC that is supporting the service providers to rip us off. I was happy that soon other networks will join glo to make data 4gb for 1k due to competition, only for glo to join them.

13 Likes 1 Share

Re: NCC To Sanction Telcos For Poor Services by daamazing(m): 7:18am On May 10, 2017
NCC themselves be poor servicesgrin

7 Likes

Re: NCC To Sanction Telcos For Poor Services by coolestchris(m): 7:18am On May 10, 2017
na we them give poor services but na ncc they chop d money, 1+1 doesn't ever give 2 in Nigeria, this fine ought to be redistributed as data or call time to all affected parties

watch out for my new song titled "cucumber"

1 Like

Re: NCC To Sanction Telcos For Poor Services by APCREP: 7:19am On May 10, 2017
Airtel ur no 1 network
Glo Ur no1 network
Mtn. Ur no 1network even
Visafone bla bla bla
I don't know thee good one any more to be sincere they are all average network no standard one in the country ....Glo gud here mtn bad here ..mtn good here .Glo bad here abeg ..NCC carry on with it' So they will push each other's performance up like MESSI and RONALDO
Re: NCC To Sanction Telcos For Poor Services by Emeskhalifa(m): 7:19am On May 10, 2017
story story
Re: NCC To Sanction Telcos For Poor Services by olatade(m): 7:19am On May 10, 2017
sanction GLO Asap

3 Likes

Re: NCC To Sanction Telcos For Poor Services by Mr2kay4(m): 7:19am On May 10, 2017
sad
Re: NCC To Sanction Telcos For Poor Services by Roidatom(m): 7:20am On May 10, 2017
It's long overdue abeg. And they should follow it with action.
Re: NCC To Sanction Telcos For Poor Services by Launcher: 7:21am On May 10, 2017
NCC looking for their annual egunje. spinless agency


Don't they take complaints again? their 622 and 08002255622 number no dey go again
Re: NCC To Sanction Telcos For Poor Services by veekid(m): 7:23am On May 10, 2017
Who will sanction our discos?
Re: NCC To Sanction Telcos For Poor Services by madridguy(m): 7:23am On May 10, 2017
NA TODAY? USELESS TOOTHLESS AGENCY.
Re: NCC To Sanction Telcos For Poor Services by MrGreenMavro: 7:23am On May 10, 2017
wink

Same old stories...the more they talk, the more the network services get poorer angry angry angry


my network is so poor that it only opens mojo angry angry angry
Re: NCC To Sanction Telcos For Poor Services by cr7rooney10(m): 7:24am On May 10, 2017
What is ncc awon akidanidani people (national circle of criminal) mtn glo eti airt they are all weres. Unwanted messages, cheap data with low server, deduction from account. One day will be!!loading!!!!!
Re: NCC To Sanction Telcos For Poor Services by Candyear: 7:24am On May 10, 2017
Ok
Re: NCC To Sanction Telcos For Poor Services by Nobody: 7:25am On May 10, 2017
Sanctioning at the expense of the customers. Why not ask them to compensate us with free airtime instead of milking us dry indirectly

3 Likes 1 Share

Re: NCC To Sanction Telcos For Poor Services by jericco1(m): 7:25am On May 10, 2017
MTN and Airtel should be 'heavily' fined.
Re: NCC To Sanction Telcos For Poor Services by Millz404(m): 7:26am On May 10, 2017
Iv seen a glo mast powered with regular shop generator.... There should be first on that list
Re: NCC To Sanction Telcos For Poor Services by Benjom(m): 7:28am On May 10, 2017
Let them upgrade their infrastructure/equipment. There'll surely be an appreciable difference.
Re: NCC To Sanction Telcos For Poor Services by ikp120(m): 7:29am On May 10, 2017
Start with Glo
Re: NCC To Sanction Telcos For Poor Services by sureinfo: 7:29am On May 10, 2017
NCC should just shut up. Only talk dem Sabi do
Re: NCC To Sanction Telcos For Poor Services by Nobody: 7:29am On May 10, 2017
jesse8048:
Taking NCC serious is a waste of seriousness. NCC that is supporting the service providers to rip us off. I was happy that soon other networks will join glo to make data 4gb for 1k due to competition, only for glo to join them.


grin

1 Like

Re: NCC To Sanction Telcos For Poor Services by CheezyCharles(m): 7:30am On May 10, 2017
Glo should be scared ! Grandmasters of frustration
Re: NCC To Sanction Telcos For Poor Services by IMASTEX: 7:30am On May 10, 2017
jesse8048:
Unserious govt that can't even protect the citizens (consumers). Who still takes NCC serious in this country, the service providers or we using the services?
Gbam!!!
Re: NCC To Sanction Telcos For Poor Services by toluxa1(m): 7:30am On May 10, 2017
Lies. NCC themselves should be sanctioned for poor "services". We have been going through this merry go round for years. Why must you announce, you will place sanctions. Just slam them with the damn sanction and announce afterwards.
Re: NCC To Sanction Telcos For Poor Services by Suko110(m): 7:31am On May 10, 2017
Another period to chop this Is pure extortion , when has service ever been better ? Make NCC go boil stone

Re: NCC To Sanction Telcos For Poor Services by Dandsome: 7:31am On May 10, 2017
This na usual bragging na. If you really mean to sanction them, you'll just do it without giving prior information unless you want then to come and drop bribe as usual.

NCC na so so talk and mouth action dem Sabi. Abeg next topic jare
Re: NCC To Sanction Telcos For Poor Services by abescom: 7:31am On May 10, 2017
It has always been all talks no action. If they had sanctioned one or two in the real sense of it, others would have sat up but of cos NCC will say I openly and collect bribe in secret.

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