Hello guys,

I applied for my lost passport since may of this year in Abuja. Since then this guy has been giving me excuses. First, he said the 32 page passport is not available and if I can pay for 64 page it will come out faster as there's too much rush for the 32 passport. I paid and story still continues. I have asked for money refund as he can't deliver but he doesn't pick his calls again. What do I do now?

using agents is never advisable. if you know the custom office where you can do your passport by yourself... simply go there complain and begin afresh

I had a similar issue, it took some months before I got my passport....lost case takes time bro.

chumakk:
Hello guys,

I applied for my lost passport since may of this year in Abuja. Since then this guy has been giving me excuses. First, he said the 32 page passport is not available and if I can pay for 64 page it will come out faster as there's too much rush for the 32 passport. I paid and story still continues. I have asked for money refund as he can't deliver but he doesn't pick his calls again. What do I do now?

Since he no longer answers your call, send him an SMS that you will report the matter to the Human Rights Radio, Brekete Family programme.

If he truly values his job, he will refund you in full but if not, please go ahead and report the matter to ordinary Ahmed Isa.

I hope you have documented evidence that he actually collected money from you.

if you do not, please forget the case and consider it your loss.

uboma:





Since he no longer answers your call, send him an SMS that you will report the matter to the Human Rights Radio, Brekete Family programme.

If he truly values his job, he will refund you in full but if not, please go ahead and report the matter to ordinary Ahmed Isa.

I hope you have documented evidence that he actually collected money from you.

if you do not, please forget the case and consider it your loss.

Thank you. I have evidence as I paid into his account. What is the details of those guys you mentioned

greatnaija01:
using agents is never advisable. if you know the custom office where you can do your passport by yourself... simply go there complain and begin afresh

i didn't use agent to do my first passport because everything can be done online but this renewal is offline. And when you enter immigration office in Abuja do you know the gatemen will not tell you where to apply. They continue to refer you to their friends inside who must end up doing it through them

chumakk:
Thank you. I have evidence as I paid into his account. What is the details of those guys you mentioned

The radio programme starts at 7.30am daily, Monday to Saturday on 101.1 FM.


I don't have the phone numbers at the moment.


But you will be required to secure an affidavit from the court that your claims are true, then you submit your complaint along with the affidavit to Human Rights Radio.


Listen to the programme to get the address and phone number.


remember to first inform the rogue Immigration Officer of your plans to report him to Brekete Family programme and watch his response.


did same to a rogue VIO official sometime ago and got my money back.

If he's an immigration officer send him an sms to give him a deadline (1 week tops) and tell him you'd report him to the stations comptroller general afterwards.

IF he doesn't comply, go to there office and ask for the comptroller and report him.

uboma:




The radio programme starts at 7.30am daily, Monday to Saturday on 101.1 FM.


I don't have the phone numbers at the moment.


But you will be required to secure an affidavit from the court that your claims are true, then you submit your complaint along with the affidavit to Human Rights Radio.


Listen to the programme to get the address and phone number.


remember to first inform the rogue Immigration Officer of your plans to report him to Brekete Family programme and watch his response.


did same to a rogue VIO official sometime ago and got my money back.

Thank you. What is the name of the station and location. I will follow up because 66k is not beans

Did you meet and transact with a uniformed man at the gate of the immigration office?
Or does he have a desk and superiors inside the office?

@ chumakk,

do you have any update on this issue to share with us?
I hope you have either been refunded or received what you actually paid for.

uboma:
@ chumakk,


do you have any update on this issue to share with us?

I hope you have either been refunded or received what you actually paid for.

I haven't received my passport yet. I was given till tomorrow. I will update you by Thursday. Thanks for asking.

chumakk:
I haven't received my passport yet. I was given till tomorrow. I will update you by Thursday. Thanks for asking.

All the best.

Thanks for the feedback.

greatnaija01:
using agents is never advisable. if you know the custom office where you can do your passport by yourself... simply go there complain and begin afresh

you can read now,op never said agent...btw na custom dey do passport for ur hometown?

greatnaija01:
using agents is never advisable. if you know the custom office where you can do your passport by yourself... simply go there complain and begin afresh

Oga na immigration dey do passport - no be custom

uboma:




All the best.

Thanks for the feedback.

i have received the passport. I used their internal complaint department and one of them got upon himself to follow up with the officer and threatened him with report.

chumakk:
i have received the passport. I used their internal complaint department and one of them got upon himself to follow up with the officer and threatened him with report.

Good for you.


I wonder why some public officials are bent on tarnishing their office.


the corrupt official was lucky though.