DanielsParker:
I don't understand this.

When enrolling for BVN, if I can recall correctly, the cam took my photo instantly, I mean, on the spot... Not like passports were submitted or something

Maybe someone enrolled for you?

There's something you're not telling us.

onatisi:

no it doesnt. Both the fingerprint and picture are not his

teacherbim:



I also registered 2 years ago I was trying to link my BVN to my phone numberlast week but was told that the contacts was wrong,phone number that I've been using for the past 10 years,I went to them to show me the phone no that is on my BVN it was totally different from mine SO what do you say to this?

teacherbim:



I also registered 2 years ago I was trying to link my BVN to my phone numberlast week but was told that the contacts was wrong,phone number that I've been using for the past 10 years,I went to them to show me the phone no that is on my BVN it was totally different from mine SO what do you say to this?

DanielsParker:
I don't understand this.

When enrolling for BVN, if I can recall correctly, the cam took my photo instantly, I mean, on the spot... Not like passports were submitted or something

Maybe someone enrolled for you?

There's something you're not telling us.

Johnrake69:


I experienced same. Go back to the exact branch you registered. They can pull out the data then get your real BVN. The picture on my BVN was an old woman buh my data was same.

Papiikush:
You never talk truth. How can you use a wrong picture on your BVN in the first place?

Who confirmed the account for you without looking at your face?

Your story get comma, You are probably a fraud

kirchofff:
hello vizkiz, I know you don't believe me, but that's the reality.... The manager of the bank branch I went today said the same to so I'm not surprised... But its the truth.

ScotFree:


Boss tell us the truth, the whole truth and nothing but the truth!

noxcuse4failure:
From your narrative, it seems that the enrolment was not done by you but by a proxy since your biometric is not also recognized. You may need to approach your Bank for fresh enrolment and thereafter ask for deletion of current BVN with supporting documents to prove your identity. Cheers!!!

santicruz:
Its an error and can be corrected but it will take time depending on the bank, I had a customer whose bvn image was displaying a female, it was later changed, write to their customer care if branch level is not working[qquote author=kirchofff post=60682062]Hello guys, don't know if this is the right section for this.

I registered my BVN in 2015 during the rush hour period. But I just discovered now the the picture there is a wrong picture. My biometrics also can't access the the BVN. I went to the branch or the bank where registered it(Skye bank) they said that pictures on BVN numbers can never be changed. My other details like names and date of birth are correct. I'm so devastated right now because there's something important I want to use it for...
Any advice please?
Thanks in anticipation.

oluwarlaytunday:
That's a wrong info from the customer service person can't speak for other banks though, BT I know of someone with similar issues which was resolved...its either u re-enrol with diff Bvn no or maintain the same no and they get that fvckin face off cz the error ain't from you

oshemus:
What will warrant the banks to check his BVN photo and finger print?
Since i enrolled i have never been asked for finger print or photo verification, How can one be sure his/her details was properly caputured.

kirchofff:
hello bro, thanks for replying. U just gave me hope. How long did it take to fix yours?

kirchofff:
why I was required to use my fingerprint was because I used my bvn as an ID to pic up a western Union money sent to me by a friend in the US. That's why I was asked to use my fingerprint to verify. Thanks

alexistaiwo:
Slay papa thought BVN is social media account where you change dp at your whims and caprices

oshemus:

i see, next time use quickteller or online banking to receive the western union in other to avoid bank wahala. I hope you find solution to the bvn issue.

Johnrake69:


It's was fixed same day I went to the Branch. I told them I wasn't leaving the banking Hall until they fixed it. I got the right BVN the next day via text.

kirchofff:
that means the BVN you've been having all those while wasn't yours but had your name and DOB?

bold44:
Hi

I will try to be very detailed here but pm me if more clarification is needed or support.

In BVN, 2 things r very key: finger n face.

Every bvn is owned by the person whose finger when scanned produces the data.
So, when there fingerscan you to validate; did it bring out your data?
If you gave the number n d picture appeared, that bvn may not be yours . Go to the bank not nececcsary the branch where you did it and as k that there finger validate your bvn.
This will prove better.
If finger validations provides yours details but not your face then the next step is for you to officialy write. That your bvn be deleted due to picture error by the bank during enrollment.
Thats is to scan to their headoffice and further to nibss....cbn things( this is their i information really not yours) and in 48...72 hours usually the bvn is deleted. Remember this is whenyour finger validation proves.

So if your finger validation does not provide any bvn, beautiful as you can enrol again.

Pm me pls if the branch tells you not possible. Its a part no one really loves doing cause of the u iqueness of the bvn stuff.
Most bank customer care problem is about the staff not the bank. He or she tells you cant be done due to knowledge or experience what he can do better is to ask a superior in the branch...bank or do a mail to the units in charge.
Sorry for the inconvenience already experience and maybe more. Lol

Hope this helps... We can talk off this platform if need be. Thanks

kirchofff:
thanks for your reply bro, that's the same thing the manager told me, but I can swear with my life that I did it myself, how can I have anybody do it for me when I know the implications?

kirchofff:
Hello guys, don't know if this is the right section for this.

I registered my BVN in 2015 during the rush hour period. But I just discovered now the the picture there is a wrong picture. My biometrics also can't access the the BVN. I went to the branch or the bank where registered it(Skye bank) they said that pictures on BVN numbers can never be changed. My other details like names and date of birth are correct. I'm so devastated right now because there's something important I want to use it for...
Any advice please?
Thanks in anticipation.

ceekay247:
Your BVN picture can be changed from the Bank of enrollment. You will have to complete BVN Correction form. The CBN gives customer opportunity to correct wrong information/data (i.e. Surname, First name, Middle name, Date of birh and picture) ONCE. Kindly liase with the customer service section of the bank. Regards

kirchofff:
Hello guys, don't know if this is the right section for this.

I registered my BVN in 2015 during the rush hour period. But I just discovered now the the picture there is a wrong picture. My biometrics also can't access the the BVN. I went to the branch or the bank where registered it(Skye bank) they said that pictures on BVN numbers can never be changed. My other details like names and date of birth are correct. I'm so devastated right now because there's something important I want to use it for...
Any advice please?
Thanks in anticipation.