We seek to hire a female customer assistant. The ideal candidate will be a hardworking professional able to work diligently under pressure.
The candidate will be expected to add value to the quality of service provided by the Authority, promoting Best Value, "Putting People First".

Duties/Responsibilities

To answer incoming telephone enquiries and respond to requests for information received by e-mail, SMS , voice mail or WhatsApp etc.

To initiate outgoing calls in accordance with procedure, assist with outbound calling campaigns and encourage customer feedback in order to improve the company's services.

To receive and respond to enquiries across a wide range of the company's services, and act as the initial point of assessment for eligibility.

To provide advice and assistance to customers in the most appropriate format to meet their needs, demonstrating due attention to customer care and a professional approach at all times.

To receive and process 'follow up' information about previous requests and reports and to update systems as appropriate.

To provide general administrative support such as mailing, photocopying, information storage and printing.

To maintain an awareness of all relevant service developments and participate in all aspects of training, pro actively seeking opportunities for learning and self - development so as to improve effectiveness and efficiency of service delivery.

Customer Assistant Skills and Qualifications:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management.

Candidate must have a minimum of OND in any social courses.

Candidate must have at least 2 years experience as a customer assistant.

Candidate must be between the age of 30 to 35 years.

Location is Ajah Lagos.

Mode of application- Interested persons should send a cover letter and CV to dhcngrecruitment@gmail.com

Good afternoon.. I have sent my CV, I have experience in customer service.. Look forward to your reply. Thanks

Please the mail got blocked.. Kindly provide us with the correct one. Thanks

Hello please is this info still valid? when is the expiring date please?