How can I fix this Problem (Betahost247) Can't Fix/Assist?

Hello Web masters in the house. I have some issue trying to update my blog after a disconnection from my host service. But before then I have been using this blog before I switched to their service, but two weeks back I was disconnect from my host (Betahost247), I made payment last week monday, and I didn't update it because of the task I had with some my part time job stuff. Meanwhile the site was working fine before they disconnected me. While I tried to update some of this plugins that's needs to be updated, I tried updating some plugins from my wordpress dashboard, and rather for it to update, it brought me to this page from the picture below. Being the first time I have encounter such for the long I have been using wordpress, I had to contact my host service to lay complain to see if this was a threat, so the host customer service may have to look into it over their end, to my greatest surprise I got ill reply.

I had to go to a Pakistan bloggers group on facebook to which this guy from by the name: Aleem Seo, said "There is some problem with your hosting!" Further adding that: Warning this page could be a virus to scam your ftp login details contact your host service to assist on this quickly.

And the painful part they just snub me like my service is not important. And I don't want to hesitate further since they have prove not to be relevant or to assist as long they are concern. I want those who might have faced similar problem to assist me on this. Because I can't upload file manager, any plugin or add any plugin to fix this from my end.

i think the problem is from the plugin you are trying to update. trying checking the update path if it has a verified link for the developer of the plugin. If you are still having issue with this, i can assist you. Whatsapp: 08062207346

PulseWeb:
i think the problem is from the plugin you are trying to update. trying checking the update path if it has a verified link for the developer of the plugin. If you are still having issue with this, i can assist you. Whatsapp: 08062207346

I will do so now

PulseWeb:
i think the problem is from the plugin you are trying to update. trying checking the update path if it has a verified link for the developer of the plugin. If you are still having issue with this, i can assist you. Whatsapp: 08062207346

Lol
The problem is not from the plugin but the wrong folder permission, the ftp credentials were requested so as to set the right permission.

wwwmaster:

Lol
The problem is not from the plugin but the wrong folder permission, the ftp credentials were requested so as to set the right permission.

what can be done Bro?

Dajugba:


what can be done Bro?

Just add your correct FTP details there and let Wordpress set the correct folder permission.
Thanks.

wwwmaster:

Just add your correct FTP details there and let Wordpress set the correct folder permission.
Thanks.

this happens when WordPress doesn't have permission to write to that location

you should setup your ftp details in the wp-config.php to avoid subsequent issues like this.

I can send you a PDF that explains this further.

yes... i figured that out

wwwmaster:

Lol
The problem is not from the plugin but the wrong folder permission, the ftp credentials were requested so as to set the right permission.

Dajugba:
How can I fix this Problem (Betahost247) Can't Fix/Assist?

Hello Web masters in the house. I have some issue trying to update my blog after a disconnection from my host service. But before then I have been using this blog before I switched to their service, but two weeks back I was disconnect from my host (Betahost247), I made payment last week monday, and I didn't update it because of the task I had with some my part time job stuff. Meanwhile the site was working fine before they disconnected me. While I tried to update some of this plugins that's needs to be updated, I tried updating some plugins from my wordpress dashboard, and rather for it to update, it brought me to this page from the picture below. Being the first time I have encounter such for the long I have been using wordpress, I had to contact my host service to lay complain to see if this was a threat, so the host customer service may have to look into it over their end, to my greatest surprise I got ill reply.

I had to go to a Pakistan bloggers group on facebook to which this guy from by the name: Aleem Seo, said "There is some problem with your hosting!" Further adding that: Warning this page could be a virus to scam your ftp login details contact your host service to assist on this quickly.

And the painful part they just snub me like my service is not important. And I don't want to hesitate further since they have prove not to be relevant or to assist as long they are concern. I want those who might have faced similar problem to assist me on this. Because I can't upload file manager, any plugin or add any plugin to fix this from my end.

Hello,

We have resolved your issues. Kindly have a try to update your plugins and new installation.

Thank you

Warm Regards,
Seun
Beta Host Limited Technical Department

etoluw:


this happens when WordPress doesn't have permission to write to that location

you should setup your ftp details in the wp-config.php to avoid subsequent issues like this.

I can send you a PDF that explains this further.

This guru just told you the solution. If anyone tells you it's something else, they are not out for good. Sef your ftp from wp-config and update the permission on your WordPress backend. Chikena

etoluw:


this happens when WordPress doesn't have permission to write to that location

you should setup your ftp details in the wp-config.php to avoid subsequent issues like this.

I can send you a PDF that explains this further.

Thanks Bro, I will really appreciate if you forward me the ebook to Homearticlesfornobles@gmail.com thanks.

betahost247:


Hello,

We have resolved your issues. Kindly have a try to update your plugins and new installation.

Thank you

Warm Regards,
Seun
Beta Host Limited Technical Department

Thanks for the assistance Seun. But I was not really happy about the state of things, thought it has been solve. This could have been long done if I didn't get ill feedback at first. But nevertheless, I sincerely appreciate your did.