I went to Iwo yesterday for an assignment. I decided to withdraw 5k for upkeep. When I tried it the machine said issuer or switch inoperative. it also gave same error code to every user of the bank. Everyone concluded that the network was bad. I then tried another machine same error code again. A lot of us were in this mess, then I tried the last ATM and it gave me the money. The funny thing now is I didn't receive any debit alert on my mobile phone. This morning I needed to transfer 10k to someone, only for them to tell me insufficient balance. I checked my balance I saw 7k instead of 17k. Now the problem is today is Saturday, am based in ife and that particular bank is not in ife. please anyone with similar experience should enlighten me. Its not up to 24hours that this happened.

They'll reverse it and if they don't, go to your bank to make a complaint.

Oluwasaeon:
They'll reverse it and if they don't, go to your bank to make a complaint.

thanks alot

Make a formal report to your bank for rectification. If they don't address your issue the way you want, fastly email CBN complaints email address. Your bank will sit up and tight for you matter.

They are going to send it back to ur account but incase they didnt send it then u should go to ur bank on monday and make ur case.

lefulefu:
They are going to send it back to ur account but incase they didnt send it then u should go to ur bank on monday and make ur case.

but sir the only problem here is that I only travel to the village on weekends

mubaking:

but sir the only problem here is that I only travel to the village on weekends

if u cant go to the particular bank u opened ur account with then u can go to any of its branches no matter where u are situated.all they require from u is ur BVN number and account number for dem to verify. But wait a second oo.have they not returned the money back to ur account?