Since 7th September 2018 I have made payment of 15,750 to konga and they have refused to make refunds for order that wasn't created stating to the claim that the money was not received at their end. To me they have not even tried to confirm from their account because even Gtbank has made every claim that the amount stated was successfully transmitted.. attached to this is the bank statement from GTBank and the previous reply from konga. Is this not a scam?