Welcome, Guest: Join Nairaland / LOGIN! / Trending / Recent / New
Stats: 2,890,280 members, 6,950,794 topics. Date: Thursday, 07 July 2022 at 01:38 AM

Technology Trends In CX - Science/Technology - Nairaland

Nairaland Forum / Science/Technology / Technology Trends In CX (244 Views)

Top Technology Trends For 2019 And The Jobs They’ll Create / Articles On Technology/technology Trends / Five Interesting Technology Trends For 2018 (2) (3) (4)

(1) (Reply)

Technology Trends In CX by JasonBrownM: 11:48am On Mar 14, 2019
We’ve, to an extent, come to a point where the only way businesses can differentiate themselves from their competition is through the customer experience they provide. The more sooner companies realize this, the more innovations we can see in this direction as businesses look for new and exciting ways to cater to their customers.

Investing in technology for this purpose, is therefore, the most basic need in order to innovate and improvise on existing customer interaction channels/platforms. That being said, prior knowledge of the latest tech trends is a absolute necessity if your company wants to go down this path.

Here we list the top 3 technology trends altering the course of how customers could possibly interact/engage with companies.
1. Artificial Intelligence
2. Big Data That’s Useful
3. Omni-channel Platform through Cross-Device Recognition

(1) (Reply)

What Programming Language Should I Learn First? / Rocycle - “recycling Robot” / Escalators/ Elevator

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2022 Oluwaseun Osewa. All rights reserved. See How To Advertise. 18
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.