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Nairaland Forum / Nairaland / General / Politics / Pls How Do I Get My Airtime Back From Mtn? (1491 Views)
Xenophobia: FG Gives Loan, 9GB Data, N40,000 Airtime To South African Returnees (2) (3) (4)
Pls How Do I Get My Airtime Back From Mtn? by ursullalinda(f): 10:24pm On Jul 05, 2019 |
I subscribed for mtn extra combo on the 27th of June and was give the option of auto renewal and i replied no, yesterday being 4th of July mtn made a withdrawal of #500, for auto renewal of extra combo three consecutive times making it #1500 within 15mins. Now the problem is I have been calling their customer care since last night and nothing has been done, they keep saying they are working on it, then after a short while i will receive a message that the issue has been resolved, yet my airtime which was 2612 or there about is now 1100. The money might be small but subscribing three consecutive times for a 7days plan without my permission and telling me nothing can be done about it hurts. Pls how else can I scream for them to hear me and reverse my money. I'm so sorry if i posted on the wrong page or for any typo error. Thank you |
Re: Pls How Do I Get My Airtime Back From Mtn? by Nobody: 10:38pm On Jul 05, 2019 |
Complain to the Consumer Protection Council. I have gotten average refund of 200% stolen airtime credit on not less than 4 occasions They always respond within 48 hours, although response to the last case I made against Airtel was somehow delayed perhaps because the complaint form page was brought down and I had to rely on email. 5 Likes 1 Share |
Re: Pls How Do I Get My Airtime Back From Mtn? by ursullalinda(f): 11:26pm On Jul 05, 2019 |
@ Gracealone Pls how do i lay a complain there?because this is not the first time, I want to put an end to it and not just complaining in my room. thanks 1 Like |
Re: Pls How Do I Get My Airtime Back From Mtn? by ursullalinda(f): 3:22pm On Jul 08, 2019 |
Gracealone: This worked like magic! was able to make enquiries online and laid my complain on 7th and by today being 8th I got my airtime back . Thank so much , wish more Nigerians will know about dem 7 Likes |
Re: Pls How Do I Get My Airtime Back From Mtn? by Gokoyer0(m): 11:30pm On Nov 01, 2019 |
It worked for me also after I read your post, OP. Thanks ursullalinda: 1 Like |
Re: Pls How Do I Get My Airtime Back From Mtn? by Ombudsdabomb: 4:32pm On Dec 06, 2019 |
Pls how did you guys reach them?? I don't see any links. |
Re: Pls How Do I Get My Airtime Back From Mtn? by Nobody: 9:04pm On Feb 26, 2020 |
Ombudsdabomb:came late to the party |
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