I bank with access bank my ATM card is visa I was given that visa ATM card since April this year It work for only April then the card got damage, Because anytime I try using it on ATM machine it just says card not smart I reported the issue to the bank but they said I have to get a new card which will cost 1k again. Now since may I haven't use the card I only use their ussd code and Mobile app. But to my greatest surprise every month they still charge me 52 naira for card maintenance which I still don't understand why. angry

Stealing system ni ooo

Dearest Basorbala,

Your complain has been duly noted and we apologize for the inconvenience caused.

However, when you take your card from the bank and activate it (change its pin from the default one), the system picks it up and it becomes an ACTIVE card.

It is a DEBIT CARD, not just for the ATM- it can be used on other terminals and platforms. So, it is normal for the bank to assume you are using it for something. If you want it to be considered inactive, walk into the bank and put it in writing. Till then, you will keep getting charged. Well, except CBN says otherwise.

As for your card that is not smart- you know, unlike we ladies that put all our problems in a big bag, leaving enough space for every. Guys move about with theirs in a wallet, the poor card is stuffed in some tight wallet with condoms, Id cards and unnecessary complimentary cards. It is finally shoved into a back pocket and sat upon. The chip has been damaged. Get a replacement, if you desire.

Warmest Regards