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First Bank Please Refund My #5000 Asap - Business - Nairaland

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First Bank Please Refund My #5000 Asap by Greizman: 6:04pm On Apr 11, 2020
I recharged this number 09023515256 with #5000, #100, #100 (five thousand naira, one hundred naira, hundred naira respectively). The account was never credited but my first bank account Was deducted accordingly.
The transaction was made from my first mobile app.
I will prefer the transactions to be reserved with the due amount as I no longer wish to recharge the said number.
Also note that I didn't receive alert from first bank for the said transaction.
I need the money back asap
The customer care number isn't operational as it keep saying I should contact via email only. I've been bombarding them with email (Firstcontact@firstbanknigeria.com) with no response.
I need this money back asap.. This is not small money in this convid locked down.
Please note the recharge was meant for data.
Re: First Bank Please Refund My #5000 Asap by youngest85(m): 6:05pm On Apr 11, 2020
Noted
Re: First Bank Please Refund My #5000 Asap by Greizman: 6:08pm On Apr 11, 2020
youngest85:
Noted
Do you work with first bank sir?
Re: First Bank Please Refund My #5000 Asap by CruzJoe(m): 6:55pm On Apr 11, 2020



their reversal is automatic....you don't even need to complain to them....but it takes within 24hrs.


So you have to exercise patience....if after 24hrs, is not yet reversed.....

then go to their twitter page and complain to them via their inbox ...they will respond immediately.

Am 100% sure if this.....

Re: First Bank Please Refund My #5000 Asap by Greizman: 8:06pm On Apr 11, 2020
CruzJoe:



their reversal is automatic....you don't even need to complain to them....but it takes within 24hrs.


So you have to exercise patience....if after 24hrs, is not yet reversed.....

then go to their twitter page and complain to them via their inbox ...they will respond immediately.

Am 100% sure if this.....

I really appreciate your input. I've been bombarding them with messages on Twitter but they never responded nor acknowledged my messages.
I will exercise patient for 24 hours as you suggested. Seems I have no choice.
Its just so unfortunate that stuff like this is happening at this critical time. They should be prompt to queries and complaints by their customers.
Re: First Bank Please Refund My #5000 Asap by faithfull18(f): 11:00pm On Apr 11, 2020
Twitter is your surest means if they don't respond to your mails.
Re: First Bank Please Refund My #5000 Asap by Greizman: 1:35am On Apr 12, 2020
faithfull18:
Twitter is your surest means if they don't respond to your mails.

Thanks.. It has been resolved.

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