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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For It Support Officer And Relationship Manager (238 Views)
Vacancy: Customer Relationship Manager (CRM) / Customer Relationship MANAGER Wanted Urgently / N 438,934 - IT Support Officer (02/18 LOS). Application Deadline 29 January 2018 (2) (3) (4)
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Vacancy For It Support Officer And Relationship Manager by Bubblezz(f): 10:04pm On Jun 24, 2020 |
A rapidly expanding company with its head office in Lekki Lagos, requires the services of innovative and result oriented professionals to be part of its team through the following positions: POSITION: RELATIONSHIP MANAGER Responsible for building and preserving trusting relationships with customers and maintaining the company’s positive image while developing new business leads and clientele base. JOB DESCRIPTION: Building positive relationships to preserve existing customers and renew contracts Identify key staff in client companies to cultivate profitable relationships Identifying key customer needs and develop plans to address them Seeking out and subsequently developing new, mutually beneficial partnerships Promote high-quality sales and customer service processes. Ensuring both the company and clients adhere to contract terms. Gaining solid knowledge of competitors and develop strategies to match up with them. JOB SPECIFICATION: BSc/BA in Business Administration or similar field. Proven experience as a Client Relationship Manager Knowledge of customer relationship management (CRM) practices Aptitude for fostering positive relationships Excellent communication and problem-solving skills Ability to take initiative Customer-oriented mindset Experience in sales or marketing is preferred JOB POSITION: IT SYSTEM SUPPORT OFFICER Responsible for monitoring and maintaining the computer network and providing the required technical support. JOB DESCRIPTION: Maintain servers and system security according to company standards. Manage backup process and perform data Install and configure computer hardware, software, systems, networks, printers and scanners. Monitor and maintain computer systems and networks. Providing technical support to users across the company Resolve network issues and escalate as appropriate. Setting up accounts for new users. Ensure that all internet services are up and running at all times. Make decisions and proffer solutions to management based on expertise. JOB SPECIFICATION: A University degree in Computer Science or similar field. At least 5years experience in a similar role. Ability to work autonomously and manage own day to day activities. Good attention to details. Ability to explain complex issues to both technical and non-technical individuals Effective verbal and written communication skills. Good planning and organizational skills. Interested and qualified candidates should send their CVs to talentsourcing0106@gmail.com using the position as subject of the mail. |
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