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SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m - Phones - Nairaland

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SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Islie: 8:00am On Apr 27
Telecoms regulator, Nigerian Communications Commission (NCC), has fined the three leading mobile network operators in the country to the tune of N78.5 million.

New Telegraph learnt that MTN, Globacom, Airtel, and 9mobile were all found to have breached the rules guiding them in the process of replacing SIMs for their customers, thus incurring the wrath of the regulator.

However, while three of the operators are to pay the fine, 9mobile was said to have been issued a ‘strong warning’ by the commission as it recorded the lowest number of breaches.

According to the NCC, the infractions were discovered in its SIM replacement audit conducted in the fourth quarter of 2020. “All the four mobile network operators, MTN, Airtel, Globacom and 9Mobile (EMTS), were found to be in absolute breach.

Of the SIM Replacement Guidelines at the last SIM replacement audit exercise conducted by the commission. A notice of sanction was consequently issued to the respective MNOs to show cause why appropriate sanctions should not be imposed for the violation,” NCC stated in its enforcement report obtained by our correspondent.

According to the telecoms regulator, each of the telecoms operators was sanctioned according to the number of infractions recorded against its network. Specifically, Airtel was fined N3.2 million for 13 infractions recorded on its network, while Globacom is to pay the sum of N39.2 million for 37 infractions. MTN, which is the largest operator by subscriber number, was fined N36 million in respect of 24 infractions discovered on its network.

According to the SIM Replacement Guidelines issued by the regulator, “a SIM can be replaced if it is faulty, damaged, stolen, lost, obsolete (but eligible for replacement or an upgrade), and any other reasonable legitimate reason or condition necessitating a SIM replacement.

Provided that an operator may refuse a SIM Replacement request where there are reasonable grounds to believe that the replacement ought not to be carried out and the Commission is notified within 24 hours of such a decision.”

Parts of the requirements for SIM replacement as stipulated in the guidelines include that “the SIM must have been registered in accordance with the registration of telephone subscribers regulations issued by the commission; the subscriber requesting for the replacement must provide the following: information about the three most frequently called numbers from that SIM, which must be verified by the network service provider.

The frequently called numbers must have been dialed at least five times over 30 days. “Where the SIM to be replaced is a data SIM, the subscriber will be required to provide any two of the following: Last recharge amount and date, name of internet bundle value activated and data allowance allocated, last three sites visited, an affidavit signed by the subscriber and a passport photograph of the subscriber where the replacement is to be done by a proxy.”

However, the regulator did not specify which of the guidelines was breached by the operators. The regulator also stated in the guidelines that any SIM replacement done in violation of the rules would be sanctioned in accordance with the enforcement regulations.

“A network service provider shall be held liable for any SIM replacement carried out in violation of these regulations or done fraudulently by its agent or dealer. The subscriber can pursue any other remedies against a network service provider for any SIM replacement done fraudulently by such network service provider or its agent or dealer,” it added.

https://www.newtelegraphng.com/sim-infractions-ncc-fines-glo-airtel-mtn-n78-5m/

1 Like

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by SIRRITE: 8:20am On Apr 27
Hmmm
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by DONFRANSKID(m): 8:28am On Apr 27
this country nawa oo

2 Likes 1 Share

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by DICKstractor(m): 8:30am On Apr 27
undecided

Everybody should just get out

13 Likes

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Goldbw122: 8:52am On Apr 27
What is this Nigeria turning into..
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Guynexttdoor(m): 10:06am On Apr 27
What abt kidnappers getting your contact and you dont want to use the sim again, so you wont get new sim..shithole

1 Like

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by vampiresdiary(m): 10:46am On Apr 27
This government just dey very confused,if the sack workers now to be able to meet up, another wahala

500gb,1tb external hard drive filled with HD movies is available,can be sent to any location of choice,check my signature.
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Muhylonaire007: 11:07am On Apr 27
Good
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by jimi4us: 11:08am On Apr 27
I'm still wondering how the terrorist Pantami was allowed to gain access to our database. NIN BVN and everything.

Terrorist like Buhari really want to destroy Nigeria

16 Likes 1 Share

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by EyezofGod120: 11:08am On Apr 27
angry na we d masses go still suffer am,,dem don curse our leader

1 Like

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by slawormiir: 11:08am On Apr 27
Damnnn niggarrrr
Isoright.....
Empty hen go bill the money from their subscribers
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by MANNABBQGRILLS: 11:09am On Apr 27
Good development.

Anything to move our darling nation forward is what we are after.

Nigeria will be great again in our lifetime.

God bless Nigeria.

5 Likes 4 Shares

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Seniorwriter(m): 11:10am On Apr 27
Uncommon fine that will in turn be extorted from unsuspecting and innocent Nigerian Citizens.
We need policy implementations rather than fine style of policy this clueless NCC uses.

In another news if you have access to internet + PC / Android and you ain't earning @least $5 with it daily then its your undoing.

OtemAtum:
If NIN and database of your sim registration showing your picture and fingerprints are not enough to get your sim card back, then the sim registration exercise and the time-wasting NIN registration processes are just wasted efforts. This is why young and well-schooled youths are needed in power, not these very old goons.

On point....

We Moove.


@Seniorwriter

3 Likes

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by GreenWire(m): 11:10am On Apr 27
abeg them no block SIM again?
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Sunnybay7: 11:11am On Apr 27
Nah wah.
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by ekensi01(m): 11:11am On Apr 27
Everyday this country the cruise with us.

This cruise the pain me now

1 Like

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by OtemAtum: 11:11am On Apr 27
If NIN and database of your sim registration showing your picture and fingerprints are not enough to get your sim card back, then the sim registration exercise and the time-wasting NIN registration processes are just wasted efforts. This is why young and well-schooled youths are needed in power, not these very old goons.

28 Likes 4 Shares

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by traihit: 11:11am On Apr 27
Imagine them asking for info on the last 3 websites you visited, last amount of data allocated to you...does this make sense? How does it provide security for s nation struggling with database issues?

5 Likes

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by ArewaNightmare: 11:12am On Apr 27
grin local man is tired

1 Like

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by MANNABBQGRILLS: 11:13am On Apr 27
GreenWire:
abeg them no block SIM again?
.
E go soon shock you.
Some days to go.
Go link your SIM Now!

And save your fellow Nigerians from fraudsters, kidnappers, thieves, criminals and terrorists.

Go NOWWWWWWW....make dem no drag u go by force oooo

4 Likes 2 Shares

Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by greymiles: 11:13am On Apr 27
Dem dey gather bandit money small small
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Zachsneider: 11:13am On Apr 27
Heyy,

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Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by Chirowman(m): 11:14am On Apr 27
Trouble
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by chatinent(m): 11:14am On Apr 27
Tsk
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by seyz91(m): 11:14am On Apr 27
cheesy

i wish

my own wish be make God just give us another habitable planet make only good naija citizens go dey live there leaving behind all polithiefians, bandits, terrorists and unknown gun men[quote author=Xiajim post=101165353][/quote]
Re: SIM Infractions: NCC Fines Glo, Airtel, MTN N78.5m by KevMitnick: 11:14am On Apr 27
Isa Pandemic needs money... grin

2 Likes

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