I'm writing this out of frustration.

Exactly on the 18th of February this Year,someone hacked into my Facebook and had access to my 3 atm Cards.
One belonged to me and the others to my Friend.

I made a complain to Facebook,they investigated and confirmed the fraudulent activity and they immediately made a refund of this money.

Weeks later my friend got a refund of his money on his two accounts.

Till now I'm yet to get mine.
I've called access bank,they keep posting me,today , tomorrow etc

I just want to know if it's possible to sue them.

Iyke1998:
I'm writing this out of frustration.

Exactly on the 18th of February this Year,someone hacked into my Facebook and had access to my 3 atm Cards.
One belonged to me and the others to my Friend.

I made a complain to Facebook,they investigated and confirmed the fraudulent activity and they immediately made a refund of this money.

Weeks later my friend got a refund of his money on his two accounts.

Till now I'm yet to get mine.
I've called access bank,they keep posting me,today , tomorrow etc

I just want to know if it's possible to sue them.

If you want to sue get a lawyer.......alternatively complain to CBN

Iyke1998:
I'm writing this out of frustration.

Exactly on the 18th of February this Year,someone hacked into my Facebook and had access to my 3 atm Cards.
One belonged to me and the others to my Friend.

I made a complain to Facebook,they investigated and confirmed the fraudulent activity and they immediately made a refund of this money.

Weeks later my friend got a refund of his money on his two accounts.

Till now I'm yet to get mine.
I've called access bank,they keep posting me,today , tomorrow etc

I just want to know if it's possible to sue them.

See your mouth like Sue How much is the money involved? Is it worth the cost of hiring a lawyer to institute a case against the bank? Especially when courts are on strike? Do you think that even if you institute your case in court today that you will get judgement anytime soon? Do you know that you will pay the lawyer for each appearance in court? After several adjournments are you even sure you will win the case? Even if you win the case today do you think you will be refunded anytime soon?

Guy better take it easy and follow through with the bank until you get your money back jeje

obi58:


See your mouth like Sue How much is the money involved? Is it worth the cost of hiring a lawyer to institute a case against the bank? Especially when courts are on strike? Do you think that even if you institute your case in court today that you will get judgement anytime soon? Do you know that you will pay the lawyer for each appearance in court? After several adjournments are you even sure you will win the case? Even if you win the case today do you think you will be refunded anytime soon?

Guy better take it easy and follow through with the bank until you get your money back jeje

In as much you got a point in your option , allow him to uneasy the bank little.getting a lawyer to file a case is not bad ideas. Reason why all Nigeria services providers behaved anyhow is that we all believed court process would take time. Mind you they would not like it also seen anyone uses court action against them,they would treat his case with urgency

@op
It's better you complain to CBN

hakeemhakeem:


In as much you got a point in your option , allow him to uneasy the bank little.getting a lawyer to file a case is not bad ideas. Reason why all Nigeria services providers behaved anyhow is that we all believed court process would take time. Mind you they would not like it also seen anyone uses court action against them,they would treat his case with urgency

If he must... Let him get a lawyer to write the bank. That's good enough....

Iyke1998:
I'm writing this out of frustration.

Exactly on the 18th of February this Year,someone hacked into my Facebook and had access to my 3 atm Cards.
One belonged to me and the others to my Friend.

I made a complain to Facebook,they investigated and confirmed the fraudulent activity and they immediately made a refund of this money.

Weeks later my friend got a refund of his money on his two accounts.

Till now I'm yet to get mine.
I've called access bank,they keep posting me,today , tomorrow etc

I just want to know if it's possible to sue them.

Access Bank is one of the most useless bank in Nig they aid fraudsters becos they would neva aid their customers in investigating any fraudulent cases in their account.

An uncle of mine had a similar issue of someone using his acct fraudulently to get payday loan that they deducted from his nxt salary about 100k.

Trust me it wasn't easy at all he wrote series of mails and at 1st they reversed the fraudulent payday loan becos he was able to establish he wasn't the one who got it and later they still deducted it from his' nxt salary.
It wasn't an easy ride but he kept on writing mails to them by putting CBN and CPC in copy but it seems that didn't pull much weight.

He got a lawyer to write them that he was going to sue them within 7 working days if they don't reverse the money and any incidental cost incur in the course of the case would be refunded by them.

It wasn't an easy ride but they eventually reversed the money tho the 7 days ultimatum had elapsed before they did but he eventually got his' money back.

Where I'm going is do not relent keep writing them at intervals if the money is much, u can get a lawyer to write to their office put CBN in copy and u can drop one in CBN's office but if the money is not too much, just keep sending mails and put CBN on copy.

You can sue Access bank but, you have a higher chance of losing at the end.

Do you read the terms and conditions? (That is the first thing you'll get in court)

When I had an issue with online payment, Access bank told me they are not responsible for the failed transaction, they are just helping me for the time being.

Highest they will tell you that they are not liable for damages or loss of funds, due to users putting details on social media platform, revealing information via calls or personal outside the banking institution etc

Fear terms and conditions