Please, I used my Infinix Hot 10 Phone Master to decongest storage when I had storage issues. Now it's wiped some folders off my gallery.

1. My WhatsApp media no longer shows on my gallery, even though my media visibility is turned on.
2. My file manager is no longer able to save statuses from WhatsApp and the previously saved status folder has been wiped from gallery too.

I do not have any idea how to reverse this or get my phone functioning properly again.

Insightful comments will help.

Thank you very much.

The files are cleared and gone, you can't get it back.

Thank you.
How do I get my phone to resume its normal functionality. I'm not so worried about the files.
I just want my phone to function the way it used to.
Do you have any suggestions?

Thanks.

join the queue at any carlcare centre

Open your WhatsApp media folder, and look for a .nomedia (remember the dot) file. If you can't find it, enable the "show hidden files" in the folder settings. If it's there delete it. Your WhatsApp images should begin to show correctly afterwards.

Thanks a lot ��

I can't find any WhatsApp media folder in my file manager. I've searched.
I was able to find WhatsAppResources but it had a number of autosaved status updates. And they're the least of my worries right now.

Can you suggest any other way to look for it?

So, here's the path:

File manager: WhatsApp>>Media>>WhatsApp Images. Once there, check for the .nomedia file

Nomedia files don't turn up in search, so you cannot use the search box in the file manager. You'd manually have to find it.

Use goggle files,in settings enable "show hidden files".

If you don't have goggle files,you can download it from play store

These are screenshots of my file manager display.

There's practically no WhatsApp media file and the WhatsApp resources is a bunch of auto saved statuses.

The file manager is in-built, so I can't uninstall and reinstall.

What's in the WhatsAppResource folder?

Kenebrity143:
Please, I used my Infinix Hot 10 Phone Master to decongest storage when I had storage issues. Now it's wiped some folders off my gallery.

1. My WhatsApp media no longer shows on my gallery, even though my media visibility is turned on.
2. My file manager is no longer able to save statuses from WhatsApp and the previously saved status folder has been wiped from gallery too.

I do not have any idea how to reverse this or get my phone functioning properly again.

Insightful comments will help.

Thank you very much.

Same thing happened to me. The only way You can get it to work again is to factory reset the phone,.

When you're done never again touch those 4 files below in phone master, cos the phone can't rebuild image cache and thumbnail of your whole gallery. I just tire for these transsion phones

Guysss! I'm pretty much excited now!

So, @OneGeek, I was able to follow your instructions, but I found the file using @Emmynations' suggestion to use the Google file.
I clicked on the android folder there, then media, the found my way to WhatsApp. Turned on hidden files and I was able to delete the .nomedia file.

My WhatsApp folder is back but as a sub folder under "Other" and that's more than enough.

Thank you soooo much! ❤️

Kenebrity143:
Guysss! I'm pretty much excited now!

So, @OneGeek, I was able to follow your instructions, but I found the file using @Emmynations' suggestion to use the Google file.
I clicked on the android folder there, then media, the found my way to WhatsApp. Turned on hidden files and I was able to delete the .nomedia file.

My WhatsApp folder is back but as a sub folder under "Other" and that's more than enough.

Thank you soooo much! ❤️

You're welcome!

Kenebrity143:
Guysss! I'm pretty much excited now!

So, @OneGeek, I was able to follow your instructions, but I found the file using @Emmynations' suggestion to use the Google file.
I clicked on the android folder there, then media, the found my way to WhatsApp. Turned on hidden files and I was able to delete the .nomedia file.

My WhatsApp folder is back but as a sub folder under "Other" and that's more than enough.

Thank you soooo much! ❤️

I also use same phone and found out WhatsApp status saver can't access my phone directory..

But rather the phone save in Android>WhatsApp>media folder automatically..

Are u experiencing same??

Kenebrity143:
Guysss! I'm pretty much excited now!

So, @OneGeek, I was able to follow your instructions, but I found the file using @Emmynations' suggestion to use the Google file.
I clicked on the android folder there, then media, the found my way to WhatsApp. Turned on hidden files and I was able to delete the .nomedia file.

My WhatsApp folder is back but as a sub folder under "Other" and that's more than enough.

Thank you soooo much! ❤️

You're welcome