Our client a reputable firm is looking to fill the role of a CUSTOMER SERVICE/FRONT DESK (MUST BE FROM HOSPITALITY INDUSTRY)



RESPONSIBILITY

Welcomes all visitors by answering or referring inquiries, with pleasant demeanor, make guest and visitors feel comfortable and valued while on premises.
Dealing with telephone and email enquiries, recording details of each conversation for immediate follow up
Maintains security by following procedures, monitoring logbook, and issuing visitors badges where necessary.
Answering question and addressing complaints
Checklist and submission of reports to the line manager, Supervision of the office cleaners and security personnel
Ensures compliance with company rules and regulations in the reception area
Disbursement of Memo’s as required, Scheduling and setting up meeting, creating agendas, and taking minutes. Booking rooms and office facilities for official use.
Keeping diaries and arranging appointments for HODs and executive management
Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents
Logging expenses originating from front desk department


REQUIREMENT

Speaks well.
Responsible.
Good understanding of time and people managements.
At least 3 years of experience in the hospitality industry


Kindly send qualified CVs to latestroles716@gmail.com

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Sent my CV since yesterday

latestroles716:
Our client a reputable firm is looking to fill the role of a CUSTOMER SERVICE/FRONT DESK (MUST BE FROM HOSPITALITY INDUSTRY)



RESPONSIBILITY

Welcomes all visitors by answering or referring inquiries, with pleasant demeanor, make guest and visitors feel comfortable and valued while on premises.
Dealing with telephone and email enquiries, recording details of each conversation for immediate follow up
Maintains security by following procedures, monitoring logbook, and issuing visitors badges where necessary.
Answering question and addressing complaints
Checklist and submission of reports to the line manager, Supervision of the office cleaners and security personnel
Ensures compliance with company rules and regulations in the reception area
Disbursement of Memo’s as required, Scheduling and setting up meeting, creating agendas, and taking minutes. Booking rooms and office facilities for official use.
Keeping diaries and arranging appointments for HODs and executive management
Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents
Logging expenses originating from front desk department


REQUIREMENT

Speaks well.
Responsible.
Good understanding of time and people managements.
At least 3 years of experience in the hospitality industry


Kindly send qualified CVs to latestroles716@gmail.com

What's the name is the hotel ?