Job Title: I.T SUPPORT (ENTRY LEVEL)
Industry: Bank
Job Location: Victoria Island and Mainland
Employment type: Full Time
Salary: 75K + other Benefits
Strictly for Lagos Island, V.I and Mainland
Not more than 27 years of Age

RESPONSIBILITIES

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

REQUIREMENTS

• OND/NCE/HND/BSC in computer science or information technology.
• 1-year Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Kindly apply via Link Below
https:///ITSUPPORTKS

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