Job role: Head Business Development
Location: Lagos

Responsibilities-
 Identify sales leads, pitch goods or services to new clients, and maintain a good working relationship with new contacts.
 Pursuing leads and moving them through the sales cycle
 Communicate new service developments to prospective clients.
 Follow up on new business opportunities and set up meetings
 Planning and preparing presentations
 Overseeing the development of marketing literature
 Writing reports
 Providing management with feedback
 Develop quotes and proposals for prospective clients
 Set goals for the business development team and develop strategies to meet those goals
 Drive business growth in value and volume
 Training and performance management of business development staff
 Relationship management of new and existing clients
 Delivering the company’s sales target in outsourcing and other group functions as may apply
 Ensure an adequate pool of qualified resources for ready deployment
 Recruit, orient, and train outsourced personnel on appropriate client services
 Develop and enforce relevant processes, policies, and procedures necessary for positioning FKGuards as a reputable outsourcing partner
 Prepare and control the budget to ensure the delivery of high-quality resources to FKGuard clients
 Ensure that all standards and policies of the organization and those of clients are upheld
 Evaluate workers' performances, draft budgets, generate progress reports, and set sales targets.
 Supervise, hire, and train employees, manage quality assurance programs, strategize process improvements in line with client

requirements
 Maintain and increase existing resources targets with clients through relationship management
 Provide important policy, planning, and strategy decisions on outsourcing to the MD and executive.
 Develop, implement, and review operational policies and procedures that support and facilitate job placements.
 Drive recruitment in line with client’s requirements and carry out preassessment
 Oversee the day-to-day operations of internal and outsourced staff
 Client relationship management and customer experience functions
 Promote a company culture that encourages top performance and high morale for outsourced staff.
 Work with stakeholders to ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
 Timely resolution of outsourced and client queries Skills and Competency Required
 Excellent Customer experience Skills
 Excellent Organizational Skills
 Excellent time management skills
 Excellent team spirit and collaboration skills
 Excellent leadership skills
 Persuasion and negotiation skills
 Excellent interpersonal skills
 Excellent selling skills
 Excellent training skills
 Excellent presentations skills
 Excellent relationship management skills
Qualification
 B.Sc degree
 A Master’s degree is an advantage
 Relevant certification in sales and marketing
 Minimum of 7years experience in an outsourced company in sales, marketing, HR, or training role. At least 3years in a mid-management role
Behavioral Attributes
 Self-starter
 Team spirt and collaboration
 Entrepreneurial
 Multi-tasking
 Innovative
Skills and Competency Required
 Excellent Customer experience Skills
 Excellent Organizational Skills
 Excellent time management skills
 Excellent team spirit and collaboration skills
 Excellent leadership skills
 Persuasion and negotiation skills
 Excellent interpersonal skills
 Excellent selling skills
 Excellent training skills
 Excellent presentations skills
 Excellent relationship management skills
Qualification
 B.Sc degree
 A Master’s degree is an advantage
 Relevant certification in sales and marketing
 Minimum of 7 years experience in an outsourced company in sales, and marketing roles. At least 3years in a mid-management role

Interested and qualified candidate should forward their CV to recruitment@fortknoxoutsourcing.com Using the Job Title as the Subject of the Mail.