I opened a dollar domiciliary account with GTbank on the second week of August and providing 2 Current Account holders as references was one of the requirements, which I did.

On the 14th of September I was notified that one of my references has confirmed and that I can now carry out transactions with the account and on that same day I went ahead to to withdraw into the account via Payoneer.
The money entered the next day but when I went to withdraw, I was told that I can't because my account is still under restriction. I was told that my second reference rejected the request. Though my reference said he didn't receive any confirmation request from them, I decided to use another person as reference to avoid long stories.

I submitted another reference form on the 20th of September and till now my account is still restricted and
my reference is yet to get any confirmation request.

I've been going to the bank every week and they're claiming that there's nothing they can do about it.
This is more than a month and 2 weeks and I'm yet to get the money l withdrew using the account.

I've mailed and chatted them on whatsapp but I didn't get a single reply from them. I called but couldn't reach any costumer care rep. Their costumer service is nothing to write about.

Please Nairalanders, how do I get them to resolve this issue and give me my money because I have urgent financial problems to solve with it. I've been living like a pauper for the past few weeks when I have money that I worked for, it's so frustrating.
I'll attach screenshots

Forgive my typos please, I'm in a very bitter mood right now.

Three possibilities for the restriction (if it's still unresolved), IMHO...
1. Your USD inflow has been used to settle a 'prized GTB customer' going abroad (BTA things)
2. There's more to the delay that meets the eye.... (suspicion of the inflow, albeit unnecessary)
3. Gross corporate incompetence

QED

Make it loud on Twitter

mymadam:
Three possibilities for the restriction (if it's still unresolved), IMHO...
1. Your USD inflow has been used to settle a 'prized GTB customer' going abroad (BTA things)
2. There's more to the delay that meets the eye.... (suspicion of the inflow, albeit unnecessary)
3. Gross corporate incompetence

QED

It's really disheartening.
I was told point blank that there's nothing they can do about it, that I'll have to wait, till eternity I guess.

judatech:
Make it loud on Twitter

How exactly please, I'm not too familiar with Twitter.

Mods pls help me get this to front-page
naijacutee
dominique
puskin
FOD

I messaged the on Monday, a week today and this is the response I got.
Till now they've not done anything oo