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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator (3344 Views)
Vacancy Customer Care Rep At Venuecompass.com / Account Logistics Coordinator - Nokia Networks - Nigeria - Lagos / Vacancy- Customer Service Representative (2) (3) (4)
Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 9:52am On Sep 10, 2011 |
A Lagos based firm which is into e-commerce business is in need of young, dynamic and highly committed people who will work as a team to take the company to the next level. The following vacancies exist and need to be filled immediately: Customer Service Officer : Successful candidate will be such that is very fluent in English language. Must have very friendly mien and disposition, willing to proffer solutions and able to manage the most difficult customer. Must have excellent communication (oral and written) etiquette, IT complaint and very sociable. Supports and takes an active role in service improvement/process improvement initiatives or projects as required. Keeps own knowledge of processes, products and appropriate regulation up to date. Achieves agreed performance levels Processing of customer transactions. Customers - to keep them informed and to obtain information. Colleagues - to share information and knowledge daily Experience and Skills/Qualifications Knowledge Good communication and mathematical reasoning skills (5 Waec credit or equivalent) Good understanding of relevant products and systems, including PC skills In depth understanding of relevant processes Presentable and well spoken Skills Good customer focus and complaint handling skills Good keyboard skills, and familiar with microsoft word and excel. Good call handling skills Good organisation and time management skills to prioritise workloads. Good analytical, problem solving and decision making skills Coaching, training and feedback skills Understanding of and ability to display behaviours concept of Challenge, Deliver, Inspire and Connect Role Secretarial Support - general typing Bookings for customers - diary management Meeting & greeting customers on site Receiving and making calls to confirm bookings and deal with customer queries Basic, general administration (and no doubt use of the photocopier!) Reporting Daily and weekly report on tasks done and task at hand. Tracking of customer data and daily forwarding to the business development team. Remuneration- N18,000- N20,000.00 subject to experience 2. Logistics Coordinator : We are seeking a hard working individual with a positive attitude and the capability to monitor, manage and make ready stock within a warehouse environment. The person selected for this role will have the overall responsibility for accuracy of stock records for all sites as well as the maintenance of the warehouse it self. To be selected for this role it is likely you will bring to the table a background of stock or asset control within a busy environment. If you have used any sage accounting software then this will be an advantage so do mention it in your CV. The key duties include: Maintain the warehouse in a logical and tidy state Maintain accuracy of stock records using appropriate system transactions Receiving of goods including inspection, put away and system transacting Inventory and formal stock takes, liaison with external auditors Controlling stock movements Packing and Despatching to the Despatch riders Reporting of stock levels, movements and discrepancies Full responsibility for stock accuracy Role Able to work well under pressure Good IT and communication skills Ability to prioritise and manage their own time Ability to liase with photographer and data entry via emails and telephone Excellent opportunity to work in this very pro-active privately owned business Checking completion of scheduled works Will require good organisational skills To succeed in this role you will be positive, accurate, structured, resourceful, challenging, detail orientated, a self starter and a team player. You will want to join a business for the long term and you will be excited by the chance to grow with a fast growing, profitable and growth driven business. Reporting Daily and weekly report on tasks done and task at hand. Remuneration: N40,000 - N50,000 monthly depending on experience held 4. Despatch Riders ( Male) -he must be familiar with Lagos road -he must be very familiar traffic rules in Lagos -he must be able to ride a motorcycle -he must show high level of trust and integrity. -he must have a license -he must be polite and customer-centric. Reporting Daily and weekly report on tasks done and task at hand. Remuneration: N18,000 - N20,000 monthly depends on experience held. On all Jobs Experience is more important to us on all jobs above qualification. Apply only if remuneration is fine with you. On all jobs good spoken and written english language is a MUST Ability to be a team player is paramount. Only driven, enteprenuerial minded people with references from their fromer jobs available need apply. Daily and weekly reporting on all tasks done via Emails and excel Interested candidates should send their CV to plentystuffs@gmail.com on or before 29th of august 2011. The subject of the mail must read the role you are applying for |
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 8:22pm On Sep 10, 2011 |
bump |
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 5:48pm On Sep 11, 2011 |
bump |
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by dvonne(f): 8:36pm On Sep 11, 2011 |
Interested candidates should send their CV to plentystuffs@gmail.com on or before 29th of SEPTEMBER 2011. NOT AUGUST AS PREVIOUSLY STATED |
Re: Vacancy: Customer Service, Dispatch Rider, Logistics Coordinator by evebrandy: 10:42am On Sep 12, 2011 |
(1) (Reply)
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