In line with its consumer-centric approach to telecom regulation the Nigerian Communications Commission (NCC) has directed mobile network operators (MNOs) to commence implementation of approved harmonised short codes (HSC) for providing certain services to telecom consumers in Nigeria.

The Commission has already set a deadline of May 17, 2023, for all mobile networks to fully migrate from hitherto diverse short codes to the harmonised codes.

The use of harmonised short codes is aimed at achieving uniformity in common short codes across networks. This means that the code for checking airtime balance is the same across all mobile networks for the same function, irrespective of the network a consumer uses.

With the new codes, the telecom consumers using the over 226 million active mobile lines in the country, can now use the same codes to access services across the networks.

Consequently, under the new harmonised short codes regime, 13 common short codes have been approved by the Commission. They include the following codes: 300 to be used as the harmonised code for Call Centre/Help Desk on all mobile networks; 301 for voice Mail Deposit; 302 for Voice Mail Retrieval; 303 for Borrow Services; 305 for STOP Service; 310 for Check Balance, and 311 for Credit Recharge.

Also, the common code for Data Plan across networks is now 312. In line with the new direction, 321 is for Share Services, while 323 is for Data Plan Balance. The code, 996, is now for Verification of Subscriber Identity Module (SIM) Registration/NIN-SIM Linkage. The code, 2442, is retained for Do-Not-Disturb (DND) unsolicited messaging complaint management, while the common code, 3232, is also reatained for Porting Services, otherwise called Mobile Number Portability.

The old and new harmonised short codes will run concurrently up until the May 17, 2023, when all networks are expected to have fully migrated to full implementation of the new codes. The period between now and May 17, 2023 is provided by the NCC to enable telecom consumers to familiarise themselves with the new codes for various services.

The initiative, which is in line with NCC’s regulatory modernisation programme, is essentially to make life much easier for telecom consumers, as it is now easier for Nigerians to memorise single codes for various services across all mobile networks they may be using, thereby improving consumer quality of experience (QoE).

In addition, the new policy will provide opportunity for licensees in the Value-Added Services (VAS) segment of the telecoms sector to be able to use freed-up/old codes for other services, as well as enhance cohesive regulatory framework in keeping with world-class practices.

https://proshare.co/articles/ncc-approves-harmonized-short-codes-directs-implementation?menu=Technology&classification=Read&category=Mobile%20Money%20and%20Telcos

A welcome development....

We also need Short Code for the purpose of reporting erring civil servants, administrators and politicians.

This would help in a long run.

All these still won’t stop our phone numbers from being spammed every now and then and sent unwanted messages.

Still unfortunate

How many times will this update be posted here on front page.

nairaland looking for news even from the dustbins in my street. That's why this forum have become a hub of fake news, tribal wars and Reno Omokri updates

The owners of this forum should wake up and restore the glory and credibility of this forum. If not I see a new forum rising up and replacing this shitty place

Playmaaker14:

Lol

Faber:

Lukuluku69:


Lol

Jahzrockballer:
Nice

Moutine:
Cool

Ejiphill09:

Bandakisk:
Yes

Many People no even know wetin to talk about this topic

Nairaland don overflog this News.

Cool

Nice

Interesting.


Gift cards, Bitcoin

PM

Issoright

Very good. No need to crack my head to check balance. Glo is d most annoying when it comes to checking balance. Good initiative

Another one.

It is surely a nice development as subscribers won't have to be cracking their heads cos of the old differences in code.

My only fear is if it won't be jam-packed cos of pressure.

I love this

MetroLane:


Many People no even know wetin to talk about this topic

Of course I do.

It was here on Monday/Tuesday this week. It commences on May 27, 2023 I think.

It simply means a Uniformed Codes for all you do across Network.

I only "lolled" at that guy's response to it.

MTN has already activate the codes. I just tried*310# and got my balance

Lukuluku69:


Of course I do.

It was here on Monday/Tuesday this week. It commences on May 27, 2023 I think.

It simply means a Uniformed Codes for all you do across Network.

I only "lolled" at that guy's response to it.

Yes right bro, it graced the front page some days ago.

It has commenced already, I tried *310# on both Sims on my phone and it worked.

MetroLane:


Many People no even know wetin to talk about this topic

Nairaland don overflog this News.

They no get news again, outside CBN and Reno Omokri...a drowning forum

How many times you we won see this news here mods

Old news

Using it since 4 days now. A welcome development

Faber:
How many times will this update be posted here on front page.

nairaland looking for news even from the dustbins in my street. That's why this forum have become a hub of fake news, tribal wars and Reno Omokri updates

The owners of this forum should wake up and restore the glory and credibility of this forum. If not I see a new forum rising up and replacing this shitty place

Your dumbness and arrogance will lead you to your castle of destruction. The fact that you have seen this before doesn't mean others have seen it or are even aware of it.

Do you know anything about information dissemination?

Do you know what or how long it will take for this information to get across to the targetted audience?

Its senseless people like you that get appointed or elected into offices and they will start behaving as if the masses don't exist.

Good