Dear Customer, we will stop supporting the old Mobile App and only use GTWorld. Kindly download GTWorld from your App/Play store to enjoy seamless service

This was the message I got from GTBank over a month ago but I wasn't chanced to do as requested until I'm experiencing difficulty using the old mobile app of recent

I checked my Playstore today but I was surprised to see different versions of app.

I eventually settled for GTWorld SL(pic attached).

I tried login and it requested normal card details but I have second thought, what if this is a parody version from scammers and not the real app.

That's why I brought it here for you to help out, especially GTBank users.

Which version of GTWorld are you using? Which is real?

Moderator help on this please

One pastor used to say "if what you have is not enough, turn it into a seed".

LivingSage:
Dear Customer, we will stop supporting the old Mobile App and only use GTWorld. Kindly download GTWorld from your App/Play store to enjoy seamless service

This was the message I got from GTBank over a month ago but I wasn't chanced to do as requested until I'm experiencing difficulty using the old mobile app of recent

I checked my Playstore today but I was surprised to see different versions of app.

I eventually settled for GTWorld SL(pic attached).

I tried login and it requested normal card details but I have second thought, what if this is a parody version from scammers and not the real app.

That's why I brought it here for you to help out, especially GTBank users.

Which version of GTWorld are you using? Which is real?

Moderator help on this please

The GTWorld for Nigeria has been yanked off the Playstore pending bug fixes. Do not install any other version.

https://thewhistler.ng/customers-attack-gtbank-over-inability-to-use-mobile-app/

https://techcabal.com/2023/07/13/gtbank-new-app/

Alright.

Thank you.

aieromon:


The GTWorld for Nigeria has been yanked off the Playstore pending bug fixes. Do not install any other version.

https://thewhistler.ng/customers-attack-gtbank-over-inability-to-use-mobile-app/

https://techcabal.com/2023/07/13/gtbank-new-app/

LivingSage:
Alright.

Thank you.

You can install GTWorld v1.10.1 which was the last version before the buggy update.

Scan the QR code to get the download link.

Okay

aieromon:


You can install GTWorld v1.10.1 which was the last version before the buggy update.

My own

LivingSage:
Okay

Sha be careful with what you are downloading

Definitely. Thanks

OlujobaSamuel:

Sha be careful with what you are downloading

Simple!!!


https://www.gtbank.com/personal-banking/ways-to-bank/mobile-app#section-gt-world-app

Click on the Appstore or Google playstore tab. That will directly take you your Appstore or playstore where you have the app

aieromon:


The GTWorld for Nigeria has been yanked off the Playstore pending bug fixes. Do not install any other version.

https://thewhistler.ng/customers-attack-gtbank-over-inability-to-use-mobile-app/

https://techcabal.com/2023/07/13/gtbank-new-app/

I am being asked to enter my BVN. Please who has done this. Can you clarify.

Jomonix:


I am being asked to enter my BVN. Please who has done this. Can you clarify.

The updated app will not ask for BVN. It will ask for the phone number attached to your account followed by your login password.

https://play.google.com/store/apps/details?id=com.gtbank.gtworldv1

aieromon:


The updated app will not ask for BVN. It will ask for the phone number attached to your account followed by your login password.

https://play.google.com/store/apps/details?id=com.gtbank.gtworldv1

it ask for bvn after u got your otp. Is rejecting my bvn. This app still get issue

imam07:
it ask for bvn after u got your otp. Is rejecting my bvn. This app still get issue

Is this your first time using GTWorld?

aieromon:


Is this your first time using GTWorld?

for time for where. After I impute my otp, it was asking me for bvn number. What I realized is dat my phone number I use to get alert is not inside android phone. D app did not ask for BVN number when I inserted d sim into d android phone

Use the Internet Banking platform for now. It's working and safe.

aieromon:


The updated app will not ask for BVN. It will ask for the phone number attached to your account followed by your login password.

https://play.google.com/store/apps/details?id=com.gtbank.gtworldv1

I followed the GTworld app in my phone and at some point, I was asked to enter my BVN which I did. The response is that I entered the wrong BNV. This is when I became suspicious. I hope I will not have any financial incidents in my account. See below attachment. Thanks in advance for your time and for responding.

[img][/img]

Jomonix:


I followed the GTworld app in my phone and at some point, I was asked to enter my BVN which I did. The response is that I entered the wrong BNV. This is when I became suspicious. I hope I will not have any financial incidents in my account.

This is strange. I logged into 3 devices yesterday and none of them requested for BVN.

Is this your first time using the GTWorld app?

aieromon:


This is strange. I logged into 3 devices yesterday and none of them requested for BVN.

Is this your first time using the GTWorld app?

Not the first time. Have been using it.

This is GT World Sierra Leone

Jomonix:


Not the first time. Have been using it.

Ok. Maybe you contact GTConnect for help.

Edit: I have seen your screenshot. I think the Devs have decided to use BVN instead of phone number + OTP to reduce the waiting time.

Keep on trying with the BVN. It should log you in within 5 attempts.

Maxymilliano:
This is GT World Sierra Leone

Wrong app please.

This is the version for Nigeria.

https://play.google.com/store/apps/details?id=com.gtbank.gtworldv1

aieromon:


Ok. Maybe you contact GTConnect for help.

Edit: I have seen your screenshot. I think the Devs mist have decided to use BVN instead of phone number and OTP to reduce the waiting time.

Keep on trying with the BVN. It should log you in within 5 attempts.

Done now.

Jomonix:


Done now.

How were you able to fix the issue??
I have the same BVN incorrect problem.

Been trying for weeks now

Tuneroxide:


How were you able to fix the issue??
I have the same BVN incorrect problem.

Been trying for weeks now

You probably entered the wrong GSM. Check and make sure the phone number that you used is the one in your bank record.

Finally fixed it.

The issue is that the account I'm trying to log into has no ATM card.
All I had to do was print a card and the issue was resolved.