What Reporting And Analytics Tools Are Available In Dynamics 365 For Monitoring - Programming - Nairaland
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| What Reporting And Analytics Tools Are Available In Dynamics 365 For Monitoring by sandeysharma360(m): 7:01am On Dec 04, 2023 |
What reporting and analytics tools are available in Dynamics 365 for monitoring and improving customer service performance? What out-of-the-box reports and dashboards enable tracking key customer service metrics like first contact resolution, case resolution times, and customer satisfaction (CSAT) scores? Microsoft Dynamic 365 Customer Service provides several OOB reports for monitoring performance. |
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