₦airaland Forum

@A.K.O. thanks for the question. Our prices are highly competitive, just like you have experienced in SA. You could visit www.kalahari.com.ng to see our prices. I am sure you are aware that all our products are of US/UK standards and you can't compare them with what you see around here.

We highly appreciate your question.

www.kalahari.com.ng is the safest and best place to buy online in Nigeria.

ok. Buy your BOOKS, DVDs, Electronics, Games and Music from www.kalahari.com.ng

So sorry! Buy your BOOKS, DVDs, Electronics, Games and Music from www.kalahari.com.ng

welcome! Buy your BOOKS, DVDs, Electronics, Games and Music from www.kalahari.com.ng

where is xreal to respond to this unresolved fraud case against GTB since 2009? More fraud cases are coming,

Another unresolved fraud at GTB since 2009!!!

polys
Posts: 17

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Help Required With Funds Witheld By GTB
« on: October 23, 2009, 08:55 AM »

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Hello,

I started an online business selling recharge cards and used GTPay online payment platform from GTB as my payment solution. After a few months, I realized they were not remitting all my money and I carried out a full audit to find out they have kept nearly N400,000 till date, apart from the normal 1.5% they are supposed to deduct per transaction. I have written and spoken to everybody involved and they have agreed the money is with them. I have an email which they sent to acknowledge that.

They claim the problem is from Interswitch and that they will sort it out later. They have been telling me this for the past 5 months and still nothing has been done. Meanwhile, my capital is stuck with them and the business is at a standstill. I feel so bad because all I tried to do was use my brain and do legitimate business online, only for an entity like GTBank which i trusted to help my business grow to kill it effectively.

I have spoken to the head of IT and still nothing has been done.

Does anybody know someone I can talk to in GTB? What are my options? Is there a lawyer on Nairaland that can help with the litigation since we have an agreement and they don't seem to care.

Thank you everyone for your response in advance.

PS: People stay away from GTBank, especially if you are a small business. They simply don't care about you and would probably ruin your business. I've never seen such an insensitive bank

my friend, if you don't want any hassle, don't go near the GTB of today. They have issues of fraud and bad customer service. Just enter GTB and fraud on Nairaland google search and you'll need no other evidence.

I don't know so much about PHB, but there are better banks than GTB like Zenith, First Bank, IBTC, etc.

xreal. the poster is from the same office with me. He came back that day without cash, sweating and highly embarrased. We were discussing the bad service at GTB today in our office when everyone that has account there started telling their stories of fraud, unwarranted debits, poor attention to customers and embarrassments they recieve when they come to your bank.

So, this is not a hearsay. This is not the GTB that Fola Adeola left behind. Stop being opportunists just because we have a CBN that is weak in supervision.

just remember that a bank that treats customers this way is heading for the grave.

LIKE NITEL LIKE GTB!

@majedibo, since xreal has no answer, it's just fraud. My account was debited every month for alert that I never got for more than a year too.

That's how GTB has been fraudulently making money off people and declaring profits to confuse Nigerians.

Poverty with negative innovations. I pray God will one day deliver us from these Chinese generators and irons.

I mean you are taking issues personal with majedibo.

Your first post did not address the issues of fraud at GTB or why the bank had to resort to beating its customers over when they couldn't pay their customers because of cash problem or why GTB staff are debiting customers accounts and pocketing the cash.

Address the issues.

@xreal. Its not only Majedibo that raised issues with your bank and you can't direct your responses to him alone. There are issues of ATM fraud, staff debiting customers' accounts into their private accounts, managers calling in police to beat customers, lack of cash to pay depositors, long queues, etc.

You never addressed all these; instead you are taking issues personal with xreal. I thought you've been paid to come to Nairaland to defend GTB and you are failing on how to do the job.

surprised that the xreal guy is not addressing any of the issues raised in all the complaints by Nairalanders. I would ensure this topic gets to the front page and launch a facebook fan page on it.

Odianose13 (m)
Lagos, Nigeria.
Posts: 5
And this is another Nairalander. Is GTB the only bank in Nigeria? Why all these fraud cases?

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Gtbank And Atm Fraud
« on: December 01, 2009, 01:55 PM »

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My brother used his ATM card in an ATM machine in Abuja. But to his surprise, some days later when he went to get some money with the same atm card here in lagos. he discovered that about #442,000 has been taken from the account. He went to the bank to notify them and ask reasons why. He was told that somebody took all the money from different ATm machines in Abuja while he was in Lagos and his account was short including ATM charges. To his shock, he was told that noting can be done. That to them the ATM withdrawal was valid as it showed his ATM card. But he has a savings account and a current account (which has the ATM card) with the bank. When he opened the current account, the ATM card of the saings acc was connected wit the current acc without his knowlegde. He always collected money from the savings acc unknown to him that the current account was also exposed to ATM withdrawals. Can u tell me why the bank will not do something to helpout to get the culprit of this fraudulent act and save this innocent brother of mine of financial breakdown?
I thought ATM machines had cameras which could help out in investigation? But the bank does not even want to investigate at all and right now they are pushing the blame on the account holder saying that he was careless with his ATM card.
Please, is this fair of GTB?

This is from another Nairalander, if you think this poster is exaggerating.

Pro Anti
Posts: 281

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Re: Is Gtb Claims On Cbn True?
« #2 on: September 07, 2010, 03:51 PM »

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I got an sms from the same GTBank about two months ago stating that my 'chip and pin' Mastercard was ready for collection. Some days later I got two different sms notifying me that $20 and $30 have been removed from my account for maintenance of the said 'chip and pin' mastercard. I went to my branch only to be told that $20 was for the card while $30 was an annual fee. I was unhappy because I only got my magnetic stripe dollar mastercard November last year.

My questions for GTBank.

Why should customers be forced to pay for the bank's technology upgrade?
Why did they issue the magnetic stripe card when they knew it would no longer be valid eight months later?
Why would anyone deduct money from my account without my consent?
Must an account holder own an ATM card?
Why do I get the feeling that their customer service personnel know little or nothing about 'customer service' other than how to say 'welcome' and smile?

Did you see another thread on NL where GTB closed account of a customer with funds and refused to reopen it under the pretence of "dormant status"?

The handwriting on the wall is becoming clearer and clearer.

where is the xreal guy that has been sweating to defend GTB?

Just type GTB and fraud on Nairaland Google and you will run to the bank (GTB) to close your account.

If your listened to Star Radio in Lagos in the morning during their parliament session you would hear many complaints brought by GTB customers and all the efforts of one Barrister Ubani to get GTB to resolve the complaints without any headway.

I am sure there's something about GTB that we don't know yet.

GTB again? I comment my reserve. lol

IBB = Independence Bomb Blast

IBB = Independence Bomb Blast

OMG, these Nigerians are too smart.

Thanks, Majedibo. any bank that treats its customers this way is gone!!!

Like NITEL like GTB.

You have not answered the question that a staff of your Allen Ikeja Branch debited a customer's account for N300K and pocketed it for more than a month. What the hell are you defending here?

I see someone sweating to defend their bank here. Is that why your staff is stealing customer's money? I have never seen where a bank calls police to beat customers in the name of threat. Rogue bank.

I have always known GTB as a rogue bank. Run away from there to banks like First Bank or UBA and you'll get better rate.

that's how these so called banks play pranks on customers. just know that you have a right to reactivate your account and withdraw your money afterwards. stand on this and if they refuse, ask to speak their internal control officer.

good luck!

I think GTB is going down. My friend's account was debited with N300,000 and credited to another account two weeks ago with a forged signature by the bank's staff. It took her calling one of the Directors of the bank she knows before she could get the money back. All the managers initially felt unconcerned as if they all shared the money.

I also had the same 'no cash' experience in their Ojodu Branch last week. I think there's something happening to GTB that we are yet to discover. I have decided to close my account there before it becomes another story.

IBB saying "For Christ's Sake"? Hahaha!!! HE IS HALLUCINATING

Call 0706.330.7977. I'll be able to help.