do you have any 50 inch Samsung/LG/Hisense and can you ship to abuja please?

Update

Alot has happened since my last post. As advised, i went to twitter but didnt get far with their handlers, then FB, same thing. So i went to IG and after some back and forth that lasted a week, they resolved to look into my complaint as even Jumia could not get through the mobile number they had provided for the Vendor.

10 days ago, Jumia picked up the TV and last night, they refunded me my money in full.

does ur used TVs comes with warranties? Even if its 90 days?

I am yet to be contacted by Jumia nor its representatives. I had even sent them an email asking for an update on their aftersales number as the number they provided is incorrect, but no response.

Its a shame that Jumia believes this will be swept under the rug.

Keepingmum - perhaps that was their previous policy but i can assure you, that based on my current experience, that policy to uphold repairs during the warranty period no longer works. So shop with Jumia at your own risk.

Please can i have this topic moved to the frontpage, 120k is alot of money to loose without justification

cc : Seun Lalasticlala MYnd44

BluntTheApostle:


I suggest you contact them again, and plead with them to refer you to a Jumia service centre in Abuja.

What happens is that there is supposed to be a warranty card with a Jumia service centre on it. This means that every item covered by warranty also has a service centre assigned to it.

So, contact them again. I believe it is a policy that can be bent.

You have a right to have your TV fixed for free, since warranty covers it. And I don't think Jumia should make it difficult for you.

If after pleading with them to refer you to a service centre close to you, and they still show nonchalance, report them to FCCPC Nigeria via Twitter or DM the Chief Executive of FCCPC Nigeria (Mr Babatunde Irukera) on Facebook.

I should NOT have to beg Jumia to do the right thing. It is my legal right to request a replacement especially when they sold a faulty electronic, described as NEW with a 1 year warranty yet choose to not honour it. They are acting Illegal and i will continue to call them out until they do the right thing

please where are the moderators to move to the front page for visibility ? Lalasticlala , front page please

This is a call out to Jumia online portal.

I purchased a NEW 43 inch smart TV WEYON on Jumia platform on 26 November 2022 for #120200 naira. It was not listed as a global or "coming from the abroad" item. The TV was listed as having a 1year warranty

The TV was delivered 10 days later on 6 December 2022 to my residence in Abuja. On 3rd January 2023, the TV stopped working. Just would not turn on, all my other Electronic devices in the house work. It was connected to the stabiliser.

I have another TV at home that is older than this TV and still works.

I contacted Jumia via their webchat portal on the app and i was advised i will be contacted within 48 hours - i waited and this didnt happen.
I again contacted Jumia via the webchat on 9 Jan 2023 to follow up as it was almost 5 days since i raised the issue with them and their 48hours timeframe had elapsed with no word. I was told that i am not entitled to a repair, refund or replacement as the TV is a "global" item and that i should contact the Jumia aftersales in Ogun state on 091 27254923

I have tried contacting them and after 3 days, someone finally picked the call to say this is not Jumia aftersales. I have emailed JUmia to ask for the correct number and waiting

It is now almost 10 days since this issue was reported to Jumia, they have done nothing to remedy this issue - In this Buhari era, i am out of pocket by 120K plus, no functioning TV, poor Jumia sales experience, fraud on Jumia's part by taking zero ownership for the quality of the goods and sellers they allow to sell on their platform

The aftersales details given is a lie, doesnt work. Jumia were happy to accept my money and deliver to me in Abuja but somehow expect that i carry a TV to their aftersales office in Ogun state. This is the same Jumia that has multiple depots in abuja and cannot be bothered with customer service.

I am open to dialogue from them and a resolution of a full refund or a replacement of NEW TV of similar quality and size as i had this TV for only 3weeks before it went bad.

In the meantime, nigerians should be aware and more cautious when transacting on Jumia as it is very clear they do not regard their customers nor have integrity as a business.

I want this front page please- hopefully, Jumia will see this and reach out or perhaps, other unsuspecting Nigerians will see this and take caution

Mynd44 Lalasticlala

thank you for the input

I am working on a budget just under 170K and need to get a deep freezer for my mother.
which brand can you recommend please between

Skyrun
Bruhm
Hisense
Scanfrost

The reviews i have read for the above are averagely ok but mixed. A wider review will be helpful please . Haier Thermocool is above my budget so please dont suggest this.

location

can someone living in australia recommend a money trf coy to send to 9ja please?

Tell the parents to get ready for a long investigation with social services. They ll probably loose the girl and any older siblings to the government

MsBella:
Hello. Please what is your IG handle?

Enebedawears

available. Collection from Kuje, Abuja

Heavily discounted as bought during the sales period in the UK.

Dunes Black embellished slingbacks is a UK5/38. 30k.

The leopard print is a UK6 39 , 30K

All new in box

You can also Send a msg or whatsapp on 081
436 466 84

Dunes Embellished low sandals in Animal print. Size 39. Brand new

Also available in Black. Size 38. All new with box


Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08 143 646 684

Botanics:
All available for collection from Kuje, Abuja or whatsapp 08 143 64 6 684

Still available ohh

All available for collection from Kuje, Abuja or whatsapp 08 143 64 6 684

Can someone recommend a speech therapist in Kuje, Lugbe, Gwagwalada, airport axis of Abuja please? For a recovering stroke patient

Botanics:
Still available.
Bundle of soft toys - 6k

Tower Non stick Knife set 15k

Push toy - 6k

Peppa pig bedding and curtains- 5k

Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08143646684

All still available and ready for pick up in abuja. Can also waybill

Botanics:
River Island New bag - 15k

MAC Studio fix foundation NC45 and L'Oréal True match foundation in "Cappuccino " - used as testers - 10k (sold together)


Carbon monoxide alarm - 10k - be notified when there's a gas leak in your building.

Volume rollers set - 2K

Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08143646684

Still available

redgem:

Still available? Any fault? And why are you selling it?

No faults and its already sold

Tower Airfryer family size (4.2L big) . Neatly used. 20k
Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 081 436 466 84

redgem:

How many litres?

4.2L

Tower Airfryer family size (4.2L big) . Neatly used. 20k
Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 081 436 466 84

Now SOLD

ttomexy:

Soft toys 3k

No thank you

Christ academy gwags I found are quite good with fair prices

River Island New bag - 15k

MAC Studio fix foundation NC45 and L'Oréal True match foundation in "Cappuccino " - used as testers - 10k (sold together)


Carbon monoxide alarm - 10k - be notified when there's a gas leak in your building.

Volume rollers set - 2K

Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08143646684

Still available.
Bundle of soft toys - 6k

Tower Non stick Knife set 15k

Push toy - 6k

Peppa pig bedding and curtains- 5k

Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08143646684

Available for sale. Pick up in Kuje Abuja

Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08143 646 684

Botanics:
Non stick coated pot and lid - 25k

Non stick coated scoville pan - 12k

Knife set - 9k

Viners cutlery set - 18k

Available for pick up in Kuje, Abuja. Send a msg or whatsapp on 08143646684

The fry pan is now sold