₦airaland Forum

@Jojway

Please click on locations on our website for our office addresses

Hi,Please can I get a Camcorder for $250 as my budget?I looked through Amazon using your site, what I found was above my budget.Please help.

If you are looking for a bargain, go to Ebay. I am sure you will find a camcorder there for 50 bucks

Join others who are taking advantage of this wonderful service. Visit us today at 8 Ladipo Kuku Street, Off Allen Ave. Ikeja Lagos for a one on one discussion about our service. Our representatives will show you first hand the kind of quality service we have brought to Nigeria.

@ Jojway

Hi catlantic,wat if I want to buy an item that is cheaper in the UK than US,can I still use your site?If yes are there extral charges for this?since you guys solely deal with US stores.

Using our website, you can only purchase from US stores. Most of the time you will find the same thing sold in the UK in one of the US stores at even cheaper prices. I suggest you try looking for it first at US stores. However we can purchase from any where in the world through our business procurement unit and the charges are processed manually.

@Edwinty

Hi Catlantic,can  your company help to buy cars from the US?

Please contact our business procurement unit by using this form: http://circuitatlantic.com/business-product-request-form
You can also send email here: http://circuitatlantic.com/contact
Or call our office.

Thanks

Please feel free to tell us about your experience.

Some companies are changing the game. See www.circuitatlantic.com

or go to their office at 8 Ladipo Kuku Street, Off Allen Ave. Ikeja Lagos. They offer a highly professional service that provides value for money and rest of mind.

Try http://circuitatlantic.com. We call it proxy shopping. We have developed and continue to advance a way for you to buy from shops in North America seamlessly. No need to wait for any body to get back to you. You get instant and accurate pricing on any item, including delivery to you in Nigeria. You can pay through Fidelity Paygate which processes most debit and credit cards issued in Nigeria. Payment is in Naira. You can also pay at fidelity bank branches if you are concerned about security.

[size=24pt]www.circuitatlantic.com.[/size] Try it and see for your self. Items are delivered 10 -17 business days. Please come back and tell Nairalanders what you think.

When you select "Site in View", it returns you without selecting the site you selected.

This is only happening when you try to select Amazon from Electronics section. We are fixing that ASAP. Let me know where exactly you experienced this.

Thanks

@GTay

Actually i entered the weight in the 'drop down list'. Both items were 50lbs each. One was a T.V, the other was a furniture item (Pix below)
Now does this mean the $200 i'm seeing in both orders is uniform because of the estimated weight? regardless of dimensions e.t.c

I'm curious to know who handles your shipping? Do you do this yourselves or use a shipping company.
Also could you shed more light on your return policy - Would like to know what happens when an item is received broken/damaged for e.g a TV.
Your team would also do well by providing a customer review portal so those who have used your services can comment about their experiences.

In response to your first question, you are getting the same shipping cost because you selected the same wight for both items, irrespective of dimensions. There are times when dimensional weight costs us more than the client pays. We make up for these with the predominantly regular items. We have an excellent internal logistics system that will deliver your items within 10 - 17 working days. Exceptions are when you order a back-ordered item or you order in the second week of December.

If your item is broken or gets lost in transit, We pay in full. Your PS&DG (product safety and delivery guarantee covers this.) But if you order the wrong item and decide you don't like it, you will be subject to our return policy.

We will be attaching a customer blog next week. Thanks for reminding us. Meanwhile here are some comments from some of our customers: http://circuitatlantic.com/testimonials

@GTay

The Not So Good
Inability to browse Amazon.com within your website (if Electronics category is chosen)
A standard Freight fee of $200 regardless of weight / size / cost of item is quite unfair (my opinion). Seriously? what if i want to buy a $100 item?
Your online support (GTalk, Skype) is actually offline.

Summary
Great for purchasers who want to buy large quantities of various items. Not so great if you just want to buy a single inexpensive item.
For e.g i tried to purchase a $150 item, it came up to $400 Lips sealed. Next time i tried several items of $1500 approx and it came up to $1900 which makes more business sense.

Thank you very much for your objective observations. We need more of these.

We also just noticed that Amazon is missing from the electronics store. We will restore it ASAP. You can access Amazon through other categories while we fix the bug.
Gtalk and Skype are active. We are training Nigerian staff and transitioning customer support to them. So when you buzzed via Gtalk, we saw missed messages that came during working Nigerian hours but while we were asleep in the US. Starting from Friday, it will work from 9am to 5pm Nigerian time.

Our minimum charge for Freight is $20 and not $200.

Our system is designed for the everyday Nigerian in mind. We are also modifying our shipping price algorithm to serve people shopping for books and other small items even better. For illustration I have displayed a screen shot of two transactions.

One is for an item of $100 of unspecified weight and the other is for an item of $1500 (say, a video camera and accessories) where weight is set 10 Lb.

In your trials you did not specify the weight of the item on the order form. If it is an expensive light weight Item, you can save a lot of money by looking for the weight in the product details and selecting the equivalent in the weight drop-down menu on our order form.

See the results here. If you are getting a different result, please send us screen shots of your order form and order summary.

I have searched your website only to discover that there is absolutely no advantage of buying from you compared to buying from a Nigerian shop. For example, I shopped for a samsung LCD television and the total price is about N67,000. The same samsung LCD TV I got for N70,000 at park and shop. So tell me why I should send my money to someone I dont know with uncertain delivery date plus attendant risk of such internet transaction just because of a difference of N3000? Does it make a logical sense? So tell me where is the advantage of dealing with you with such price difference? The point is you have so many hidden charges not dislosed and that increases the cost of doing business with you. Again its funny that the samsung LCD i got from your website for N67,000 is a 3 series while the one I got at park and shop for N70,000 is a 4 series. What do you say about this?

@Josuagwu: thanks for your comments. First you need to state clearly the exact model of TV you compared so readers can know if we are comparing apples to apples. Secondly, we have no hidden charges. All our charges are published on your order (shipping, service charge, wire transfer fees, and insurance for your item). We are constantly revising these charges to answer to the contingencies of the market. However I am glad that you pointed out the savings of N3000. For most items the percentage you save is more. Customers have saved up to N30K on laptops for example. There is also the advantage of placing the order and receiving it in your home in most parts of Nigeria. No traffic wahala! Customers have found this to be true and that is why they use us. In addition it is possible to find the same product from other US vendors at a cheaper price. You also have the option of a broader choice of products that are rare or just not obtainable in Nigeria. What if you wanted a Sony High-Def TV or one of those 3D TVs? You also have the option of getting a factory refurbished version of the same item for a lower cost. So, we really open up a lot of opportunities. We offer real value for money to most consumers.

We are not an unknown entity. We are a fully registered company in Nigerian and the United States. We have a permanent office off Allen avenue in Ikeja and an international office in Boston MA USA, which you can visit any time to meet our staff. Where you are not comfortable with online transactions, contact us directly and we will deal with you personally through our business procurement unit. Our delivery time is not "unspecified." It is 10 - 17 business days (please read the FAQ). In global e-commerce post-purchase delivery is standard practice. In fact e-commerce is overtaking brick and mortar retail methods. This is the future.

I hope I have addressed your concerns and please feel free to raise issues with us.

@Draniel,

Na wah for you o! This phone is still a concept phone and not yet on the market here in the US and you wan buy am for second hand? Even the new one I can't find.

I am sorry you have to wait for a while.

We order your items as soon as we confirm payment and delivery happens between 10 - 17 working days.

@Lady Zee

You need to speak to our business procurement unit. Please call the office to set up an appointment.

Thanks

@Draniel

Please search for that item on Ebay or Amazon. Just type the name of that item into the search field of the respective sites. If you find it, you can certainly buy it. Follow the process like in your last order.

I hope this helps.

Is Nigeria ready for e-commerce? We say yes!. Visit us today.