Hoelujohn:
I will suggest everyone must be traced to their home address and office address and a family group picture must be provided. Kidnappers will run away.

You are right, its in the pipeline

In addition to the verification, there is an inbuilt video call system where you can interview your copassengers before the ride

HORLADY:
Kudos to the brain behind this. Had this idea for interstate travels in 2019, wrote the proposal and I was told I will need like #5m to start and #1.5m for something like hosting. I couldn't operationalize it due to lack of fund.

Thank you, do you mind if I send you message, we are planning to implement the interstate travels and would need the most efficent model, we need all the brains we can get

PoliteActivist:
Their service is excellent. I fully endorse them

Thank you

LordEclipse:
This will make kidnapping even more easier, as a gang could easily claim to be fellow commuters.. Be careful

Safety is our top priority! We have implemented a robust 4-step verification process to ensure that every user is authenticated and trustworthy. Your personal details are securely collected, and our video call feature allows you to verify fellow carpoolers before connecting. Your safety is our commitment!

With our inbuilt messaging system, you can easily connect with potential carpooling partners, discuss trip details, and coordinate schedules. This helps you establish a rapport and ensure a smooth carpooling experience.

Additionally, our video system allows you to have virtual meetups with your carpooling partners before the trip. This feature adds an extra layer of security and builds trust among users by providing an opportunity to visually verify each other's identities.

We highly encourage you to take advantage of these communication tools within the app before proceeding with a carpooling arrangement. They are designed to facilitate effective communication, address any concerns, and ensure a comfortable and secure carpooling experience for everyone involved.

Houseofglam7:
Not sure I’d wanna share a ride with total strangers 😩😩😩😩

Safety is our top priority! We have implemented a robust 4-step verification process to ensure that every user is authenticated and trustworthy. Your personal details are securely collected, and our video call feature allows you to verify fellow carpoolers before connecting. Your safety is our commitment!

With our inbuilt messaging system, you can easily connect with potential carpooling partners, discuss trip details, and coordinate schedules. This helps you establish a rapport and ensure a smooth carpooling experience.

Additionally, our video system allows you to have virtual meetups with your carpooling partners before the trip. This feature adds an extra layer of security and builds trust among users by providing an opportunity to visually verify each other's identities.

We highly encourage you to take advantage of these communication tools within the app before proceeding with a carpooling arrangement. They are designed to facilitate effective communication, address any concerns, and ensure a comfortable and secure carpooling experience for everyone involved.

dfrost:
Been advocating this since 2000. Good.

Thank you

BigBlackPreek:
Good development

Thank you

post=124008078:
All of us at [b][/b] love this app.

Good job guys.

This is only the beginning,

Ut invites users and newcomers alike to join in the excitement and discover the boundless opportunities that lie ahead.

Bigger you we pray 🙏

Thank you

TechPine:
Users are scared of downloading the app, what measures have you taken to address the issues of kidnapping?

When it comes to ensuring safety and preventing kidnapping incidents, our carpooling app prioritizes the well-being of our users. We have implemented several measures to provide a secure and reliable environment for everyone using our platform. Here are some of the key safety features and precautions we have taken:

User Verification: We have a strict user verification process in place, requiring individuals to provide valid identification and undergo background checks. This helps to verify the identity of users and create a trusted community within our app.

Ratings and Reviews: Our app allows users to rate and review each other after completing a carpooling trip. This system promotes accountability and transparency, as it encourages users to maintain good conduct and ensures that the community can provide feedback on their experiences.

Video call every co passenger before the trip: We provide an in-app messaging and video call system that allows users to communicate with each other before and during their carpooling journeys. This feature ensures that users can discuss trip details, share information, and address any concerns they may have directly within the app.
Our carpooling app prioritizes safety by incorporating video calling. Before users engage in a trip, they are required to have a video call to get to know each other and verify their profile pictures. This helps build trust and ensures a secure carpooling experience.

Community Guidelines: We have established clear community guidelines that outline expected behavior and safety standards for all users. This ensures that everyone using our app understands the importance of respecting boundaries, maintaining personal safety, and following local laws and regulations.

Reporting System: We have a robust reporting system in place that allows users to report any suspicious or inappropriate activities they may encounter. We take these reports seriously and promptly investigate any concerns raised by our users to maintain a safe environment.

We understand that safety is paramount, and we continuously strive to enhance our safety measures based on user feedback and industry best practices. Our goal is to provide a secure and reliable carpooling experience for all our users, giving them peace of mind while enjoying the benefits of shared transportation.

Please note that while we have implemented these safety measures, it is essential for users to exercise personal judgment and take general precautions when participating in carpooling activities. We encourage users to familiarize themselves with our safety guidelines, communicate openly with fellow users, and trust their instincts when engaging in carpooling trips.

Mikedgr8:
It's a very great app to use and measures have been taken in place to verify every passenger's identity before they are being verified...Greatly recommend this

Thank you
I hope the verification process isn't stressful, please share you experience

During this beta phase, we encouraged users to actively provide feedback, report bugs, and suggest enhancements. Our team provided daily updates and actively engaged with the community to address their concerns and incorporate their suggestions. It was a true collaboration where the users played a vital role in shaping the app's features and functionality.

In fact, an astounding 45% of the app's features and improvements came directly from the community. This level of involvement and contribution showcased the power of collective intelligence and demonstrated that the app was not just built for the users, but also by the users.

Today, our app stands as a testament to the power of community-driven development. It is a product that was co-created with our users, driven by their needs and aspirations. We continue to foster an inclusive and collaborative environment, ensuring that our users remain an integral part of our journey.

TechPine:
Amazing update, do you mind sharing how you were able to get this traction quickly? 1500 users within a month is impressive

When we embarked on the journey of creating our app, we knew that a strong and engaged Nairaland community would be the foundation of its success. We wanted to create a platform that truly catered to the needs and preferences of our users. To achieve this, we took a community-driven approach right from the start.

Before even launching the app, we began building a vibrant community around the concept of carpooling. We organized meetups, conducted surveys, and engaged in conversations with potential users. This allowed us to gain valuable insights into their transportation challenges, preferences, and aspirations. We listened intently and used these conversations as fuel for our development process.

With the feedback and input from the community, we developed the first version of our app. But we didn't stop there. We believed that the best way to refine and improve our platform was by involving the community in the development journey. We launched the first version as a beta release exclusively for our community members.

newcommer:
Amazing app. It's really great

Thank you for the feedback

Overall, the response from the community has been phenomenal, and we are committed to further enhancing our app's features and functionalities based on your needs and suggestions. Your feedback has been invaluable in shaping the future of our carpooling platform.

Thank you for being a part of our journey towards sustainable and efficient transportation. Together, we can make a positive impact on the environment, reduce commuting costs, and build stronger communities. Keep sharing your rides, exploring new connections, and contributing to a greener tomorrow!

If you have any questions, concerns, or suggestions, please don't hesitate to reach out to our support team. We are here to assist you and ensure you have a seamless carpooling experience.

Download from Playstore: https://play.google.com/store/apps/details?id=com.charpell.driveinhud
Download from Appstore: https://apps.apple.com/us/app/driveinhud/id6447472979?platform=iphone

Happy Carpooling!

Dear Nairaland Community,

We are thrilled to provide you with an exciting update on the progress of our carpooling app after its one-month launch. We are grateful for your support and engagement throughout this journey. Here's a summary of our achievements and user feedback:

Registered Users:
We are delighted to announce that within just one month, we have successfully registered 1500 users on our carpooling platform. This overwhelming response demonstrates the growing interest in sustainable transportation alternatives and community collaboration.

Verified Users:
We take pride in ensuring a safe and trustworthy environment for all users. To maintain the integrity of our platform, we have implemented a verification process, and we are pleased to report that 650 of the 1500 users have completed the verification process so far. Verified profiles contribute to a more secure and reliable carpooling experience.

Trips Created:
The community spirit has been incredible! Our users have created a staggering number of 756 trips within the first month. This reflects the willingness of individuals to share their rides, reduce traffic congestion, and contribute to a more sustainable future.

Bookings:
We are thrilled to announce that our carpooling app has facilitated 80 bookings in just one month. This significant number highlights the trust users have placed in our platform and their eagerness to embrace carpooling as a convenient and cost-effective transportation option.

Bug Reports and Feedback:
We appreciate the valuable feedback we have received from our users. Your inputs have been instrumental in improving our app's performance and user experience. Our dedicated team has been diligently addressing reported bugs and implementing enhancements based on your feedback. We value your continued support in making our carpooling app even better.

Slimdan360:

I have been following the development of this app and I'm really pleased to see the progress so far, please, invest a lot on advertisement, like your adverts should be aggressive. Try to place ads on tv stations like channels TV and the likes.
I hope this beautiful invention of yours exceeds your expectations.

Thank you, i really appreciate you following my journey

PoliteActivist:


Urwcm.
Please I don't know this guy from Adam o, in case anyone is wondering. I'm just giving my honest opinion.
Mr. Chappell, the whole thing will be dependent on how well people can be vetted - and Nigerians are not an easy people to vet!

Security is our priority, anyone who refuse to be vetted cannot use the app

Kalaba:

Broke or not, this information is what every Nigerian needs right now.
The benefits of the app cannot be overemphasised. The earlier we embrace this, the better for us and the environment.
How about this helping to reduce traffic congestion on our roads?
nice one OP @charpell, keep it up.

Thank you

emerged01:
Hope ritualist no go take advantage of this good initiative.

We vet every user before they use our platform

Teejay13:
I just checked, the mobile app has no review. I don't get it. Is it because it is new or no one has used it?

Yes, its new

ausproxi:
This is a great innovation, it will surely help in this time of high cost of transportation

Thank you

REDshouse:
Second question is in case of lastma or other security harassment on d car owner, do u have lawyers or how will u intervene to assist drivers.. or the drivers and passengers are on their own after u have collected ur own commission

Before the trip, the car owner must have made arrangement where the pickup will start. We built in excellent messaging and video feauture for communication

PoliteActivist:


It's an excellent idea. I think that's what Uber initially intended.
Everyone will be vetted - background check and everything

Thank you, security is our concern

REDshouse:
My question is who is responsible for maintenance of the car ...since u are also a patner in biz and collecting commission from car owners and passengers ..

We do not collect commission from car owners and passengers.

Dear baysan,

We apologize for the inconvenience you're experiencing with receiving the OTP to your email. Here are a few steps you can take to resolve the issue:

Check your Spam/Junk Folder: Sometimes, emails may mistakenly end up in the Spam or Junk folder. Please check these folders in your email account to see if the OTP email has been filtered there.

Resend the Code: If you haven't received the OTP, you can try clicking on the "Resend Code" button on the login or verification page. This will trigger another email with the OTP to be sent to your registered email address.

Use Gmail: If you've tried the above steps and still haven't received the OTP, we recommend using a Gmail email account if possible. Gmail tends to have more reliable email delivery, and it may help ensure that you receive the OTP without any issues.

If you continue to experience difficulties in receiving the OTP, please reach out to our customer support team at support@driveinhud.com We'll be glad to assist you further and help resolve the issue promptly.

Thank you for your patience and cooperation.

Healthquest:
Nice, I'll reconsider the BVN.

But there' should be a way to detect double registration. Thanks in general but for credibility and users,you'll need physical office and promotion and I can help from port Harcourt when ever you're ready

I talked to my team, and we have decided to suspend the BVN, we are actively working towards curtailing double registration. I will send you a DM to understand how you tend to help me in promotion.
Thanks again for your input

Healthquest:
yes.

I discover its strictly ridesharing where both driver and users can be verified.


For optimization, the GPS api u use isn't making use of the GPS properly because he can't pick up some location and I think people should be able to join a trip even wen verification is pending.

Another stuff that's ridiculous and may scare people is the request for BVN instead of NIN, I didn't provide my BVN after I ve uploaded my Nin so my verification fail, I think BVN issue should be relate to payment

You are right about the GPS, we are working on it
If you let the user join a trip while verification is pending will pose a serious danger, what if the verification uploaded at that time were fake, we take precaution to ensure the platform is safe from theft and kidnappers. So what we can do is to hire more hands to fasten the verification process.

For the BVN, i get you, we want to make our verification very strict. Remember Safety is our priority. If we don't ask for BVN, what stops a criminal from registering twice. Like if we ban the account they used in creating with NIN, they could create another account with their Driver Linsence

Secondly, like you mention BVN is for payments, the app has an inbuilt wallet which will be issued to a user when they complete their verification. This wallet is used for the passengers to pay trips. CBN says for every bank account will create, the BVN of the users should be required.

I hope these answers your questions, if you have more I am here to answer you
Thank you for these feedbacks

Healthquest:


Interesting but this is just like bolt for the middle class kind off,

I'm ready to set a driver verification office here in port Harcourt and increase awareness here in port Harcourt if we can discuss about it further.

The app isn't optimized properly, we can talk behind the scene.

So bolt and the likes are called ride hailing app, the driver will have to drive to the user's location. This is traditionally called Ridesharing.
What I am doing is people who are going the same route come together to split the cost called Carpooling.

So there is no need of verification office as all users both passengers and drivers are verified on the app, but you are right about the awareness.

Please could you share your feedback on why the app is not optimized?

How much does it cost to use the carpooling platform?
Driveinhud is free to use for both riders and drivers. We do not charge any commissions, drivers receive the full amount paid by riders. We believe in empowering drivers and allowing them to earn the maximum benefit from their services.

Are there any charges or fees associated with using the platform?
To cover operational costs and provide a sustainable service, users will be charged quarterly fee of 1 credit to create and maintain a trip. However, the first trip created by a user is free of charge as an introductory offer. This allows users to experience the benefits of carpooling without any initial financial commitment.

Can I use the carpooling app for both daily commutes and long-distance trips?
Yes, the carpooling app is designed to accommodate both daily commutes and long-distance trips. You can specify your trip preferences, including the distance, duration, and frequency, to find suitable carpooling options for your specific needs.

What safety measures are in place to ensure a secure carpooling experience?
Safety is a top priority. The app implements various safety measures, including user verifications, ratings and reviews, and an in-app messaging system to help users communicate and build trust before sharing rides. Additionally, it's important to follow basic safety guidelines such as meeting in well-lit public areas and sharing trip details with a trusted contact.

What happens if there's a delay or change in the trip schedule?
In case of a delay or change in the trip schedule, it's essential to communicate with the driver or passengers promptly. Use the in-app messaging feature to inform them about the situation and work together to find a suitable solution.

How do I contact customer support?
If you have any questions, issues, or need assistance, our dedicated customer support team is available to help. You can reach out to them directly through the app's support section or via email support@driveinhud.com.