CyberSecurity: TOGAF, CEH, CYSA+, AWS, CCSK, CCSP, CISSP, CISA, CRISC, CISM / CISA And CISA

Why Attend
What differentiates exceptional administrators from the rest of the crowd? What does it take to be a star administrator? This course gives essential and in-depth practical techniques that will enable you to excel at your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator. This course also focuses on the importance of providing exceptional internal and external customer service and the impact of doing this. Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and ways to turn stress to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity and lower your stress level. Another topic you will delve into is organizing and running an effective and professional meeting. Finally, you will learn in detail, how you can improve your phone handling capabilities.
Course Methodology
This course uses interactive group and individual exercises, role plays and discussions. Inter-group discussions to share working experiences are also an important ingredient in the process. Skills are introduced and revisited at regular intervals throughout the course to facilitate reinforcement and to help participants remember them. The course also uses several self assessment exercises to pin point areas of strengths and improvements as well as action planning to ensure practical implementation of the learning objectives.
Course Objectives
By the end of the course, participants will be able to:
Define and understand the role of the office manager and administrator
Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
Develop a service attitude and mindset aimed at the internal and external customer
List the main causes of stress and apply the techniques needed to control them
Apply time management techniques required for better office productivity
Organize meetings effectively
Handle telephone calls properly and professionally
Target Audience
Administrators, assistants, executive secretaries, existing or prospective office managers, senior administrators and supervisors of junior level employees.
Target Competencies
Self development
Interpersonal communication
Business writing
Customer focus
Self management
Time management
Meeting management
Telephone handling


Location & Date


Ciel Consulting reserves the right to alter dates, content, venue and trainer.
Date: 11TH January – 23rd January 2020 (weekdays)
16th – 25th January2020 (weekend)
Amount: N 45,000
Contact Number:08093982114
PMP Training in Port Harcourt

Course Outline
The role of the office manager and administrator
Perception versus reality The 3Ds of successful administrators: dramatically and demonstrably different Competencies required for success
What it takes to be a 'star' at work
Identifying your role
Effective verbal and written communication skills
Improving credibility and gaining recognition
Importance of having positive attitude
Being assertive
Selling your ideas to the boss, colleagues, subordinates and clients Preparing a professional presentation
What constitutes professional business writing
Style and layout
Obtaining your objective with the reader
Readers' expectations
Serving the internal and external customer Understanding the needs of internal and external customers Removing services barriers
Providing excellent service
Breaking down the silo mentality
Handling complaints
Stress management techniques
Causes and symptoms
Identifying your stressors
How stress affects performance Formulating a comprehensive stress management plan
Managing time
Identifying and eliminating time wasters
Setting goals and priorities Using measures to control and improve your effectiveness
Planning and managing time for self and others
Preparing time logs and learning from them
Organizing meetings
Elements of an effective meeting
Preparing the agenda
Meeting common time wasters
Taking minutes of meetings Responsibilities of meeting leaders and participants
Using the telephone properly
Professional telephone behavior
Rules for good listening
Steps in professional handling of an incoming call
Dealing with difficult callers
Identifying common phone problems and formulating solutions

Why Attend
Did you know that an estimated 30% of all business emails are aimed at clarifying miscommunication generated from the other 70%? As more and more organizations come to this realization, business writing skills training has become a staple for capability development initiatives.
This course provides an introduction to business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day to day business affairs.
Course Methodology
This course uses a variety of learning tools, including writing activities, storyboarding, controlled experiments and videos.
Course Objectives
By the end of the course, participants will be able to:
Apply the fundamental pillars of business writing for achieving better results
Practice basic techniques for writing effective emails, letters and memos
Demonstrate professionalism by writing in a clear, specific and positive manner
Deliver solid conclusions through organized structure and flow
Use practical and modern methods for powerful business writing
Target Audience
All individuals operating in a business setting with a need to express themselves effectively in writing.
Target Competencies
Written communication
Business writing etiquette
Structured thinking
Assertiveness
Ability to address complex situations
Reading between the lines

Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer
Date: 11TH January – 23rd January 2020 (weekdays)
16th – 25th January2020 (weekend)
Amount: N 45,000
Contact Number:08093982114
PMP Training in Port Harcourt.

Course Outline
Introduction to business writing
Definitions of business writing
Setting emails, letters and memos in context
6 tips for writing effectively
Recognizing the hallmarks of effective writers Applying modern day business writing techniques
Characteristics of business writing
Writing considerations
Guidelines for sentences
7 traits of organized writing
Setting a purpose
Investigating the audience
Organizing content to match your audience
Using clear, specific and positive writing
Developing your business writing style
Using visual aids powerfully
Complementing writing with tables and charts
Writing strategy
Organizing thoughts
Pyramid structuring
Developing a compelling storyboard
3 parts to a message
Achieving flow through effective transitioning
Applying pyramid structuring to your writing
Making the most of your facts
Deductive reasoning
Abductive reasoning
Building a compelling introduction
Big tips on writing
Applying George Orwell’s 5 rules for effective writing
Promoting clarity in writing
Avoiding miscommunication
Managing and delivering expectations
Responding to different email scenarios
Understanding different reader personalities
Using powerful language
Writing considerations
Using visual aids
7 tips for writing effectively
Using power words to influence your audience
Presentations: less is more
Using visual aids effectively
Managing a checklist for your writing
Going the last inch
How to be a successful business writer

Venue: Abuja

Other Dates

Venue Date Fee
New Laps Hotel – Plot 364 Obafemi Awolowo Way Jabi, Abuja, Abuja FCT, Nigeria 07 - 10 Apr, 2020 NGN195500 Book Now
New Laps Hotel – Plot 364 Obafemi Awolowo Way Jabi, Abuja, State, Nigeria 21 - 24 Apr, 2020 NGN195500 Book Now
Event Description
Price Details
Contact Person
Facilitator(s)
Participants will be will exposed to the best practice methods in international procurement. Your staff member needs to benefit from this very important workshop.
Partial Content:
Fundamentals of Supplies and Store Management
Understanding the meaning of stock i.e. raw materials, work-in-progress and finished goods
Identifying and justifying the need for stock.
Stores locations and management i.e. Central stores, Autonomous stores and semi- autonomous stores, advantages, disadvantages, stores layout, cleanliness etc.
Modern store keeping methods
Stock requisitioning procedures
The approval process.
Purchasing and Supplies Administration
Placing orders
Screening suppliers for efficient performance i.e. performance bonds and implementation of terms
The tendering process
Issuing purchase orders: the do’s and don’ts
Reviewing goods into stores- matching of LPOs, invoice, waybills, receipt vouchers, quality control, certificates etc.
International Procurement
Identifying and exploring the international market
International procurement” scope, planning and implications
Understanding Nigerian Foreign exchange market including recent developments
Shipping term and other uses including marine insurance
Development in freight forwarding business in Nigeria including port reforms by the Federal Government

business logo
Course on Public Procurement, Supply Chain and Contract Management
By: Datastat Research Center

Kenya

25 - 29 Nov, 2019 5 days


Follow Event Attend Event
Book Now Inquire

USD 900
Venue: Datastat Training Center, Nairobi, Kenya

Other Dates

Venue Date Fee
Datastat Training Center, Nairobi, Kenya, Kenya 09 - 13 Dec, 2019 USD900 Book Now
Datastat Training Center, Nairobi, Kenya, Kenya 23 - 27 Dec, 2019 USD900 Book Now
Event Description
Price Details
Contact Person
Facilitator(s)
In today's highly competitive business world each function within the organization is being called on to show how it contributes to the overall success of the firm. Like many service departments the purchasing function has come under scrutiny and organizations throughout the world are evaluating whether their purchasing and supply chain management processes add value to the company. The most proactive organizations are recognizing that these functions play a role that is swiftly becoming of vital importance to the firm's success.
Target Audience:
The course is targeted to procurement personnel, private and government officials and other stakeholders engaged in the procurement of goods, works and services from national and international sources. Lawyers responsible for drafting, negotiation, or approval of domestic or international agreements for public procurement will also benefit from this course
Procurement/Purchasing Officers
Procurement/Purchasing managers
Senior buyers
Chief procurement/buyers
Anyone responsible for purchasing at a senior level who seeks to enhance their skills further
Finance Executives
Suppliers of goods and services to public entities
Marketing executives wanting to explore the public sector demand market
Course Outcomes:
At the end of the course, the participants should be able to:
Define supply chain management
Identify the various components of supply chain systems including public sector supply chains
Appreciate the role of procurement in supply chain management

This ILM-endorsed PetroKnowledge Procurement Management Professional training course is an intensive 5-day training programme designed to meet global changes in transformational leadership, finance and procurement strategies. In today’s world middle and senior managers are faced with increasingly complex “value chain management.” A strategic approach to procurement can give organisations a competitive advantage by maximizing benefits received in return for spend, therefore professionals need to understand the various elements driving change strategies, ensure cost efficiencies and achieve competitive procurement in a global environment. This PetroKnowledge course concentrates on the core leadership strategies, financial implications and sourcing activities.
This training course will feature:
Understanding of strategic leadership in the economic context for your business
Developing innovation approaches for strategy development
Enhancing costs awareness within the value chain and understanding the impact on the bottom line
Defining and apply sourcing strategies in line with your organizational goals and objectives
Building collaboration and long term supplier relationships
By the end of this Procurement Professionals training course, participants will be able to:
Understand the benefits of strategies that create and lead change
Apply tools and techniques that develop strategic thinking and innovation
Implement Analysis and Problem Solving
Understand total cost of ownership
Develop robust service level agreements
Maximise supplier contribution and performance

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Development of skills in a strategic process of procurement
Improvement of procurement management to delivery VFM
Building skills on how to undertake the process
Assessment of collaborative forms of working: partnering, alliances and joint ventures
Evaluation of project constraints and the management of risk
Content
Introduction to Strategic Sourcing and Supply Management
Evolution, objectives and responsibilities of supply management
Trends and pressures affecting supply management
How to determine the right supply chain for your product
Process, Purchasing Organization, and Commodity Strategy Development
Best practices for the procure-to-pay process
Role and structure of purchasing departments and where they fit in the organizational structure
7-step process to develop your commodity strategy
Supplier Evaluation and Selection and the Analytic Hierarchy Process
How to define important supplier characteristics and evaluation criteria
Strategies for evaluating your suppliers
Ways to improve your evaluation and selection process
Supplier Performance Management, Quality Management and Supply Base Integration
Strategies, tools and techniques for measuring and managing supplier performance
How to apply quality management concepts to manage supplier quality issues
Understanding of enterprise resource planning (ERP) systems
The value of quality buyer-supplier relationships and developing your suppliers
Global Sourcing and Outsourcing
How to analyze global trading partner data
The role of international purchasing offices (IPO)
When and how to enlist third party support
Global trends and research on outsourcing
Electronic Procurement and Strategic Cost Management
Objectives, benefits and challenges of e-procurement
E-procurement tools that yield the greatest benefits
Cost management across the entire supply chain
Value engineering, value analysis, cost analysis, and price analysis techniques
Negotiations, Law and Contract Management
Four principles for getting to yes
Effective negotiation tactics and methods
Laws of agency and buyer’s personal liability
Fundamentals of contract law and the Uniform Commercial Code (UCC)
Ethics and Green Procurement
How your firm can promote ethical behavior
Drivers of environmental sourcing and sustainability
Generally recognized environmental standards and certifications
For Whom:
Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.
Visit Website Contact Person
Tags:
Current Issues Procurement and Purchasing Management July December 2019 Lagos Nigeria Africa
Book Now Inquire
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"If you talk about it, it’s a dream, if you envision it, it’s possible, but if you schedule it, it’s real."
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Procurement Planning and Inventory Management Course
By: Alpha Partners

Lagos State, Nigeria

10 - 13 Dec, 2019 4 days


Follow Event Attend Event
Book Now Inquire

NGN 150,000
Venue: Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

Event Description
Price Details
Contact Person
Deals / Discounts
Facilitator(s)
By the end of this training course, participants will be able to:
Develop strategic purchasing plans and discuss how to improve internal customer service
Explore many ways of reporting key performance indicators (KPIs)
Understand the most important competencies for purchasing personnel
Understand the importance of inventory and the role it plays in the profitability of the company
Apply best methods to optimise the investment in inventory
Content:
The 1st Steps to Becoming World Class
Stages to World Class Purchasing
How Purchasing is viewed today
Strategic Sourcing
Developing Spend Profiles and the ABC Analysis
New Job Descriptions for Purchasing of the future
Purchasing Personnel Required Skill Sets
Evaluating Your Own Operation
What are Best Practices
Purchasing Gap Analysis
Vision and Mission for Purchasing
Developing the Purchasing Department Strategic Plan
Developing Key Performance Indicators (KPIs) For Procurement
Developing A Company Purchase Price Index
Continuous Improvement and How to Get It

Venue: Dubai

Event Description
Price Details
Contact Person
Facilitator(s)
For any organisation to be successful it is essential that a contract management function is in place, with the right knowledge and skills to carry out procurement activities effectively. This requires one or more individuals who can create and manage the organisation’s relationships with vendors, service suppliers and contractors. Procurement is often carried out through Competitive Tendering. Partnering is a broad term used to describe a more collaborative approach between the parties in developing and operating a contract. Competitive tendering and partnering might therefore be considered as opposite ends of a procurement spectrum. Somewhere between these two extremes is the right approach for your organisation’s next purchasing activity.
This highly interactive EuroMaTech training course explores and explains best practice approaches to Procurement, Tendering and Partnering. The participants will be able to apply the learning to their own organisation’s contract management practices. The outcome will be a better understanding of the essential facets of Procurement, Tendering and Partnering.
Participants on the Contracts Management: Procurement, Tendering and Partnering training course will develop the following competencies:
Understand the need for robust procurement processes
Understand the format, content and value of inviting competitive tenders
Understand the challenges and opportunities of partnering

Venue: Datastat Training Center, Nairobi, Kenya

Event Description
Price Details
Contact Person
Facilitator(s)
In today's highly competitive business world each function within the organization is being called on to show how it contributes to the overall success of the firm. Like many service departments the purchasing function has come under scrutiny and organizations throughout the world are evaluating whether their purchasing and supply chain management processes add value to the company. The most proactive organizations are recognizing that these functions play a role that is swiftly becoming of vital importance to the firm's success.
Target Audience:
The course is targeted to procurement personnel, private and government officials and other stakeholders engaged in the procurement of goods, works and services from national and international sources. Lawyers responsible for drafting, negotiation, or approval of domestic or international agreements for public procurement will also benefit from this course
Procurement/Purchasing Officers
Procurement/Purchasing managers
Senior buyers
Chief procurement/buyers
Anyone responsible for purchasing at a senior level who seeks to enhance their skills further
Finance Executives
Suppliers of goods and services to public entities
Marketing executives wanting to explore the public sector demand market
Course Outcomes:
At the end of the course, the participants should be able to:
Define supply chain management
Identify the various components of supply chain systems including public sector supply chains
Appreciate the role of procurement in supply chain management
Understand the legal framework within which public procurement is practiced

Ad details
Course Description
The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers. You can find PMPs leading projects in nearly every country and, unlike other certifications that focus on a particular geography or domain, the PMP® is truly global.
Key Features
Course in line with new Syllabus
Know how to use Primavera EPS P6 and MS Project 2013
Tea and Lunch included
100% Money back guarantee on your PMP exam
Get a Certificate as required by PMI (USA) (Good for your CV) Your 35 contact hours are guaranteed, (5 days)
Exam dumps, simulations, tricks and tips (Over 1500 available)
Training pack contains:
Certificate of completion as required by the project management institute USA
Training materials (soft copy) PMBOK fifth edition
PMI accredited training Manual
PMP exam simulations/mock exams
MS Project and Primavera P6 installation and training (Both) Students Workbook
Exam support including registration and scheduling
Participants will get a Certificate of Training as required by Project Management Institute, US
Choose your preferred batch
Available Locations
Lagos/ Abuja:
Lagos: Venue- 27 Moronfolu Street close to Unilag Akoka, Yaba, Lagos
Abuja: Venue - Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.
Port-Harcourt :
5 Day PMP + Primavera and MS Project Training
Lagos, PH and Abuja
Lagos, PH and Abuja
5 Day PMP + Primavera and MS Project Training
Lagos, PH and Abuja
PMP BATCH A|Weekday|5TH – 9TH Nov.2018|5 Days |N59,999
PMP BATCH A|Weekend|3RD - 17TH Nov.2018|3 Wknds|N59,999
PMP BATCH B|Weekday|19TH– 23RD Nov.2018|5 Days |N59,999
PMP BATCH B|Weekend|10TH– 24TH Nov.2018|3 Wkends|N59,999
Click Here to see Course brochure
Time: 10:00am - 5:00pm
Hotlines: 080 — show phone
Venue - 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt .

Ad details
Your ideal, all-inclusive study guide for the PHR and SPHR exams Adding the Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification to your resume immediately places you above less qualified competitors. After studying with PHR/SPHR Exam For Dummies, you will conquer the exam armed with confidence and a solid understanding of the test and its presentation. This reference includes four sample tests (two PHR and two SPHR) with detailed answers and explanations, sample practice questions that are thoroughly analyzed for the reader's benefit, and a CD test engine. Mimicking the test-taking experience, the CD test engine comes equipped with four additional sample exams, timed testing, handy flashcards, and cross referencing that enables review of the trickiest sections. As human resources becomes an increasingly popular field, you should snatch every opportunity to give yourself an edge.
DATE
3 Day Human Resource Management Training
Lagos, PH and Abuja
HRM |Weekday |18TH – 20TH June, 2018|3 days| N49,999
HRM |Weekends|16TH – 23RD June, 2018|2 Weekends| N49,999
Click Here to see Course brochure
HSE Level 1,2 & 3
Lagos, PH and Abuja
HSE | Weekday|2ND – 6TH July, 2018 |5 Days |N49,999
HSE | Weekend|7TH – 21ST July, 2018 |3 Wekends |N49,999
Click Here to see Course brochure

KEY FEATURES
This is complete PRACTICAL COURSE and covers BABOK V3
3-days of Interactive but rigorous Classroom training
FREE VISIO or VISUAL PARADIGM PRACTICAL TRAINING
Training in line with IIBA Business Analyst Body of Knowledge (BABOK V3)
Easy to follow modules
Certificate of completion as required by IIBA
Focus on understanding rather than memorization
One year IIBA Exam support and registration
TRAINING CENTERS
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos
Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.
Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.
No additional fee is required.
Call our Hotlines for Reservations: Lagos [to get phone number click on show number button], Abuja [to get phone number click on show number button], PH [to get phone number click on show number button]

DATE:
Lagos, PH and Abuja
BA | Weekday | 5TH – 7TH March 2018 | 3 Days | N49,999
BA | Weekend | 3RD – 10TH March 2018|2 Weekends| N49,999
Business Analysis + Free Microsoft Visual Paradigm
Click Here to see Course brochure
TIME: 10:00am - 5:00pm

ADDRESS:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.
Contact:Hotlines: 08091592389, 07039147221, 08138720480

A 5 DAY PMP + Primavera p6 and Ms Project Training (ABUJA, LAGOS & PH)
Ciel Consulting is offering 40% discount on a 5-Day PMP Training + Primavera & Ms Project training.
TRAINING HIGHLIGHTS
Project Management Training (Plus MS Project and Primavera P6)
KEY FEATURES
1. Full package. No additional payment is required
2. Know how to use Primavera EPS P6 and MS Project 2016
3. 100% Money back guarantee on your PMP exam
4. One month access to our online training (Optional)
5. Get a Certificate as required by PMI (USA) (Good for your CV)
6. Your 35 contact hours are guaranteed, (5 days)
Exam dumps, tricks and tips (Over 1500 available)
PM Fastrack Exam Simulation Software for the PMP Exam: Version 8(Rita Fast Track)

VENUE:
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos.
Port Harcourt Training Center: School Road Off Aba Road by MTN Junction Elelenwo. Opposite Oil Field Guest House.
Abuja Training Center: Corner’s shop, beside RCCG, opposite Customs Printing Press, Karu. Abuja FCT
Training pack contains:
Certificate of completion as required by the project management institute USA
Training materials (soft copy) PMBOK fifth edition
PMI accredited training Manual
PMP exam simulations/mock exams
MS Project and Primavera P6 installation and training (Both)
Students Workbook
Exam support including registration and scheduling
Participants will get a Certificate of Training as required by Project Management Institute, US
MORE DETAILS
For enquiries, call or send a mail to
Merchant Details
Merchant: Ciel Consulting
Business Address: 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt.

DATE:
5 Day PMP + Primavera and MS Project Training
Lagos, PH and Abuja
PMP | Weekday Batch A | 6th – 10th Nov. | N59,999
PMP | Weekend Batch A | 4th – 18th Nov.| 3 Wknds | N59,999
PMP | Weekday Batch B | 20th – 24th Nov. | N59,999
PMP | Weekend Batch B | 11th – 25th Nov. | 3Wknds | N59,999

KEY FEATURES

2 Days intensive training
Job placement and Intern-ship support (Optional)
100% money back guarantee
Use of Maintenance Pro
International Certificate as required by IFMA (Good for your CV)
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.

Call our Hotlines for Reservations: Lagos , Abuja , PH

Date:
2 Days Operations and Facility Management Training
Lagos, PH and Abuja
OFM | Weekday |11th and 12th Sep | 2 days | N45,000
OFM | Weekend |9th and 10th Sep | 1 Weekend | N45,000
TIME: 10:00am - 5:00pm
Click here to see Training Highlights . http:///2cPU8nu
Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

Highlights of the training
• A three day professional certification course in Advanced Human Resource Management
• Professional Certificate of Advanced Human Resource Course
• Option of International Professional Certification in Human Resources (HRMP or HRBP)
• Exam preparation kit for HRMP and HRBP
• Course content:

• Module 1
• Introduction to Human Resources Management
• Organizational structures
• Equal Opportunity and the Law
• Strategic Human Resource Management and the HR Scorecard
• Job Analysis
• Personnel Planning and Recruiting
• HRM and organizational strategy
• HRM and change management.

• Module 2
• HR planning and policy
• Recruitment and retention
• Establishing salary structures
• Staff engagement and team building
• Stages of team development
• Teamwork using Johari Window

• Module 3
• HR and conflict management
• Timesheet management
• Performance management
• Employee Testing and Selection
• Interviewing Candidates
• Training and Developing Employees
• Performance Management and Appraisal
• Managing Careers

• Module 4
• Establishing Strategic Pay Plans
• Pay for Performance and Financial Incentives
• Benefits and Services
• Ethics, Justice, and Fair Treatment in HR Management
• Labor Relations and Collective Bargaining
• Employee Safety and Health
• Managing Global Human Resources

Training Pack contains
• Dessler Human Resource Management (For your HRMP and HRBP Exam)
• Customized training materials (soft copies)
• Profile development for human resource practitioners
• Organized and efficient training process
• Tea and Snacks to be provided
• Modules to be handled by practicing and certified human resource professionals
• Conducive environment for learning
•Internship and Employment Support

•Training aligned with the HRBP methodology

•Use of HR Software (BambooHR)

•Professional Certificate of Advanced Human Resource Management Course

•Option of International Professional Certification in Human Resources (HRMP or HRBP)

•Exam preparation kit for HRMP and HRBP

Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.

DATE:
3 Days Resource Management Training
Lagos, PH and Abuja
HRM | Weekday | 18th to 20th Sep, 2017 | 3 days | N49,999
HRM | Weekend | 16th to 23rd Sep 2017 | 2 Weekends | N49,999
Time: 10:00am - 5:00pm
Click here to see Training Highlights . http:///2dsmqr3
See Training Highlights Here.http:///1oXh58a

Call our Hotlines for Reservations.Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

Course Agenda Week 1 Day 1. Introduction to CRM® Course Certification
What are CRM
Application Requirements for the CRM® Exam
Guidelines to Fill Up the CRM® Application
About the CRM® Exam
CRM® Exam Syllabus
Feasibility Studies: Preparation, Analysis & Evaluation
Fundamentals of Customer Care & Exceptional Customer Service Skills
Gaining Customer insights: The Customer Research strategies
Optimizing the Moment of Truth in Customer Service
Why are Customers Important?
Customers are the Reason we are in the Business
We want our Customer to Continue to Choose us
Customers Experience Statements
Customer Service & Business Development Strategies

Day 2. BUILDING & MANAGING RELATIONSHIP
The Dynamics of Customer Relationship Management
Customer Psychology Management
Strategic Customer Servicing2+
Customer Service Quality Process
Handling Customers Complaints & Techniques for Dealing with Angry Customer
Designing & Managing Customer Service Culture
Aligning Customer Service Strategy with Corporate Strategy
Strategic/Key Accounts Management Strategies Day 4. Project Integration Management



Day 3. Practical Walkthrough
The Customer Service/Sales Profile
Managing Initial or Stand-Alone Transactions
Installation and use of CRM+ software
2.1 About the course

Ciel Consulting PMP® training from Simplilearn is designed to ensure that you clear the CRM® exam in the first attempt. Our hands-on training approach, entrusted by 2,000+ learners, will help you to imbibe the workings of the Process groups and knowledge areas as prescribed by CRM®. We guarantee that you’ll walk away with all the preparation and confidence you need to conquer the exam and earn the CRM® certification.
2.2 What are the course objectives

Objectives/Benefits
After attending this workshop, participants would have gained knowledge and practice of:
* Setting & clarifying customer service goals and how to achieve it
* Building formidable group of loyal customers
* Demonstrating commitment to customer service attitudes
* Customer service and company's future
* Classifying profitable customers & service each excellently
* Recording customer retention rate between 90-95% consistently annually
* Maximize profit for their organizations
* Providing prompt & courteous services
* Manage customers' special request
* How to deal with an Angry Customers
* Projecting professional image
* Appropriate & Correct Telephone Etiquette
* Professionally handle service failure and recovery strategies


2.3 Who should do this course
This course is designed for all whose actions, task or decisions affect or relates to customer acquisition, retention and management. They includes but not limited to:
Business Owners
Managers/supervisors
Customer service representatives
Call centre agents
Sales/Marketing Staff
Operations/maintenance staff
Accounts/finance personnel
Field Service professionals & managers

2.4 What does the training pack contain?

Certificate of completion.
CRM Training materials
Training Manuals
Exam Prep Book
EQMS installation and training
Students Workbook and Project Templates
Real-life application and understanding
Certified and Experienced trainers
Exam support including registration and scheduling Free exam Prep class.

Venue:


Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.

Call our Hotlines for Reservations: Lagos, Abuja, PH

Dates:
2 Days Customer Relationship Management Training
Lagos, PH and Abuja
CRM | Weekend | 16th and 17th Sep. 2017 | 2 days | N35,000
CRM | Weekday | 18th and 19th Sep. 2017 | 2 Wkends | N35,000
TIME: 10:00am - 5:00pm
Click here to see Training Highlights. http:///1RNBAlO

Course Description
The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers. You can find PMPs leading projects in nearly every country and, unlike other certifications that focus on a particular geography or domain, the PMP® is truly global.
Key Features
Course in line with new Syllabus
Know how to use Primavera EPS P6 and MS Project 2016
Tea and Lunch included
100% Money back guarantee on your PMP exam
Get a Certificate as required by PMI (USA) (Good for your CV) Your 35 contact hours are guaranteed, (5 days)
Exam dumps, simulations, tricks and tips (Over 1500 available)
Training pack contains:
Certificate of completion as required by the project management institute USA
Training materials (soft copy) PMBOK fifth edition
PMI accredited training Manual
PMP exam simulations/mock exams
MS Project and Primavera P6 installation and training (Both) Students Workbook
Exam support including registration and scheduling
Participants will get a Certificate of Training as required by Project Management Institute, US
Choose your preferred batch

Lagos: Venue- 27 Moronfolu Street close to Unilag Akoka, Yaba, Lagos
Abuja: Venue - Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.
Port-Harcourt Venue - 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt .

Date:
5 Days PMP + Free Primavera and MS Project Training
Lagos, PH and Abuja
PMP | Weekday Batch A|4th to 8th Sep. | 4 days | N59,999
PMP | Weekend Batch A|2nd and 16th Sep.| 2 Wknds |N59,999
PMP | Weekday Batch B|18th to 22nd Sep| 4 days| N59,999
PMP | Weekend Batch B|9th and 23rd Sep| 2 Wknds|N59,999
Time: 10:00am - 5:00pm
Click Here to see Training Highlights. http:///2dB1IH3
Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

ETAP
ETAP is the leading software used by Electrical engineers for modelling of Electrical equipment in power plants, FPSOs, Transmission and Distribution stations to name a few. Being the leading software in the industry, knowledge of ETAP has become a SKILL for Electrical engineers of today.

ETAP is a program developed for the Microsoft® Windows operating systems. It is fully interactive and allows you to make changes to the one-line diagram, run system studies, and graphically review study. It gives you the opportunity to explore the many features and capabilities of ETAP including Load Flow, Short-Circuit, Motor Acceleration and Arc Flash and many more.

During the training, comprehensive course notes will be provided with practical hands on examples.

PREREQUISITES:
Basic knowledge of Electrical principles, symbols, equipment and design.

TRAINING MODULE:
In this training manual, you will Learn how to:
• Creating One-Line Diagrams, (adding elements, connecting elements, creating networks etc)
• Editing Element Properties (Generators, Motors, Cables, Transformers, Lumped Loads etc)
• Protective Device Coordination and Selectivity
• Load Flow Analysis (Normal and Unbalanced)
• Short Circuit Analysis (IEC and ANSI)
• Arc Flash Analysis (Quick Incident Energy and Global)
• Motor Acceleration Analysis (Static Motor and Dynamic Motor)
• Panel Systems
• Transient Stability
• Other modules based on attendees request and time permitting.
• Complete Project Assignment

OBJECTIVES
At the end of the course, you should be able to:
• Build system single line diagrams using IEC standards and ANSI standards.
• Interpret and analyze Electrical study reports such as Load Flow report, Short Circuit report etc.
• Size protective devices; understand the principle of electrical protection and Transient Stability.
• Read and interpret TCC curves, Understand Arc Flash analysis, and recent IEEE and IEC regulations.


For now the Training costs N50, 000 per participant. This fee includes installation of the ETAP software and training manual.
The training will be for 3 hours per module and real project assignments will be given for practice.
With an average of 3 modules per week, the training will last up to about 4 weeks.

5 Days Plant Design Management System Training (PDMS)
Lagos, PH and Abuja
ETAP | Weekday | 5th to 9th, June | N49,999
ETAP | Weekend | 10th to 24th, June | N49,999

It would be my pleasure to send you further details... Thanks & Regards, Call. 07039147221 or Visit us www.cielgr.com

Electrical Transient and Analysis Program (software program for electrical engineers)
ETAP

ETAP is the leading software used by Electrical engineers for modelling of Electrical equipment in power plants, FPSOs, Transmission and Distribution stations to name a few. Being the leading software in the industry, knowledge of ETAP has become a SKILL for Electrical engineers of today.

ETAP is a program developed for the Microsoft® Windows operating systems. It is fully interactive and allows you to make changes to the one-line diagram, run system studies, and graphically review study. It gives you the opportunity to explore the many features and capabilities of ETAP including Load Flow, Short-Circuit, Motor Acceleration and Arc Flash and many more.

During the training, comprehensive course notes will be provided with practical hands on examples.

PREREQUISITES:
Basic knowledge of Electrical principles, symbols, equipment and design.

TRAINING MODULE:
In this training manual, you will Learn how to:
• Creating One-Line Diagrams, (adding elements, connecting elements, creating networks etc)
• Editing Element Properties (Generators, Motors, Cables, Transformers, Lumped Loads etc)
• Protective Device Coordination and Selectivity
• Load Flow Analysis (Normal and Unbalanced)
• Short Circuit Analysis (IEC and ANSI)
• Arc Flash Analysis (Quick Incident Energy and Global)
• Motor Acceleration Analysis (Static Motor and Dynamic Motor)
• Panel Systems
• Transient Stability
• Other modules based on attendees request and time permitting.
• Complete Project Assignment

OBJECTIVES
At the end of the course, you should be able to:
• Build system single line diagrams using IEC standards and ANSI standards.
• Interpret and analyze Electrical study reports such as Load Flow report, Short Circuit report etc.
• Size protective devices; understand the principle of electrical protection and Transient Stability.
• Read and interpret TCC curves, Understand Arc Flash analysis, and recent IEEE and IEC regulations.

5 Day Electrical Transient and Analysis Program(ETAP)Training
Lagos, PH and Abuja

ETAP | Weekday | 17th – 21st April | 5 days |N50,000
ETAP | Weekend | 8th – 22nd April | 3 Wknds | N50,000

Call: 08093982114.

'Cybercrime' - the word that we are listening more often these days, with the increased cyber issues globally, is creating nuisance in the global IT industry. As the rate of cybercrime is growing every day, it basically means crime involving computer or a network. After understanding the IT security risks, most organizations these days have started to value employees with understanding of IT security risks, as many organizations require employees to have specific security certifications. One such security certification is CISSP certification.

There are various types of cyber crimes such as botnets, morphine malware, cyber extortion, online fraud and many more. These critical cyber crimes hamper businesses immensely. Companies face significant losses to productivity. Owing to critical losses, value of IT security for any organization has increased in recent times. (ISC)2 CISSP training and certification courses have become one of the top IT security certification courses and many organizations seek employees with this certification for both IT jobs and managerial positions. In few places, IT Security certifications are mandatory, places like - Government defense services for the administrative account.

Let us see few IT security bottlenecks:

Cyber Extortion -These Cyber attackers use DDoS -distributed denial of service, to show that can cripple the Websites and corporate networks and then they demand protection payments to stop the attacks, basically the extortion money.

Botnets - Malwares are used to damage systems to corrupt hard drive or system files. Today is has evolved as a tool which is often used by criminals to steal identities and hard cash from regular people.

Morphing Malware -Malicious crimes takes place today using malware to enlist zombies into their huge botnets. These are then utilized to allow criminals to steal money from people and organizations on a grand scale.

Zero Day Vulnerabilities - Even if one is just performing simple functions such as keeping a system up-to-date, running AV software and regularly updating signature files, you are still at risk from zero day vulnerabilities.

Online Fraud -Online fraud is basically a fraud occurring through the Internet, such as charges on stolen credit cards and charge backs required by a credit card's issuing bank.

So, when one studies IT security certifications, like CISSP certification, one expects their skills and knowledge to be in high demand. Organizations using computers, especially companies those who have online presence are more aware of the risk to IT systems and networks. Hence, more and more organizations have started realizing the importance of these skills as online face of the company is utmost important these days.

CISSP certification is one such IT security certification that one should really consider for making career in IT security domain. Being recognized worldwide and serves as a strong indication that you possess both the knowledge and skills to adequately provide information security. There are various methods in which one can seek this certification, such as - CISSP classroom training, CISSP bootcamp training and other strategic methods to seek training. Appropriate for senior and mid-level managers or IT professionals who plan for becoming or are in the position of a CSO, CISO or senior security engineer.

Pre-requisite for the CISSP Exam - Once you are confident after attaining a proper CISSP training you still need to consider few parameters to get the certification.There are certain pre-requisites to get this certification, one need to have at least five years of experience in working directly in security as it relates to two or more of the domains of (ISC)2 CISSP.

Domains mainly include- application security, operation security, access control, telecommunications and network security, cryptography, security architecture and design, risk management and information security, disaster recovery planning and information security, physical security, and regulations, legal, compliance and investigation.

Alternatively, if you have a four year college degree in information security, you would only require having four years of experience.

The Exam -One requires doing 250 MCQs with a time limit of 6 hours. Total point one can receive is 700 points or more in order to be certified.

One is also required to re-certify after every three years so that your credentials remain in good standing.


Certified Information System Security Professional
Lagos, PH and Abuja
CISSP (INFORMATION SECURITY) Weekday | 17th – 21st April | N69,999
CISSP (INFORMATION SECURITY) Weekend | 8th – 22nd April | N69,999

Call: 08093982114.