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saw this article online and felt like sharing with
entrepreneurs here.
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HOW TO MAKE YOUR CUSTOMERS FALL IN LOVE WITH YOUR BUSINESS

Happy customers are usually the greatest
evangelists for your brand. They will quite happily
spread the word about how much they love your
business and tell everyone exactly why they like it
so much, whether it be via social media or speaking
to their friends in person.
The difficult part is making your customers want to
shout from the rooftops about how much they love
your business. For this to occur, you have to make
them fall in love with your business in the first
place.
Here are great ideas for making your customers love
your business, ranging from treating them like a
partner in the direction you take and building trust
with them.

1. Give your customers the right treatment
Happy customers who get their issue resolved tell 4
to 6 people about their experience. So that’s a way
to significantly influence the word of mouth about
your business. Don’t act as a nameless or faceless
business; genuinely talk with your customers as a
person representing the business. Address your
customers by name, and tell them your name at the
very beginning of your interaction.

2. Respect Your Customers
It’s very important to be respectful of a customer’s
mood when trying to resolve an issue they have with
your company.
Keeping your patience is key to giving your
customer the time to air out their issue. And, in turn,
it creates the opportunity for you to help resolve the
issue and make them comfortable. The more
comfortable the customer is the more likely they’ll
share valuable feedback that can help prevent
similar issues from occurring again in the future.

3. Always Listen
It’s important to truly listen. When listening to your
customers, take into account what changes your
organization should make from this feedback, and
then follow through. Your customers are the
lifeblood of your organization, and not dealing with
the reasonable requests could cause backlash.
Use the following methods to gather feedback from
your customers:
Surveys
Focus Groups
Observation
Point of Sale
Customer Service
Social Media
Communities and Groups
Email and Web Forms

4. Treat your Customer as Valued partner
Take your customer’s feedback seriously and act
upon reasonable requests. What’s the point of
listening if you’re not going to act on that feedback?
Make sure it’s clear that you want your customer’s
feedback and that your business truly values them
as a partner.

5. Never forget to say “Thank You”
Last, but certainly not least, always say “Thank you.”
As many as 3 out of 4 customers say they have
spent more with a company because of a history of
positive experiences. Kindness and gratitude for a
customer’s business is an undeniable way to further
enchant them for the long term.
Craft every thank you sent out from your company to
be specific to the customer, relevancy is key. Be as
appreciative as possible to your customers for
taking the time to go through the process of
resolving their issue. Finally, follow up with a good
old fashioned “Thank you.”

Do you employ these tactics in your small biz?

Here i will be unleashing some tips on how you can survive in the computer biz centre. Pls, stay tuned.

SA

SA

pls, contact me on dt line so we can discus better

please, i need a soft loan of about 200K naira with little or no interest in order to support my business. anyone who can help should contact me on 07039359066 so we can discuss in details.

i can help u write a biz plan on an ict centre/cyber cafe. it's a very lucrative job. u can contact me on 07039359066

please, try and explain in details any loan scheme u know here esp the microfinance loans and other grants apart from youwin cos av registered for it.

is d service available in osun, nigeria? how do i get across to their customer care?

neatly used hp compaq desktop for sale
Pentium 4
Win xp but win 7 can b installed
512mb
20gig HD
1.86 ghz processor
In good working condition with full accessories

Price 18k, location osun
07039359066

still available

Pentium 4
Win xp but win 7 can b installed
512mb
20gig HD
1.86 ghz processor
In good working condition with full accessories
Price 18k, location osun
07039359066

u can combine the too but if going for one, choose a biz centre. daz wot i do n its very profitable. u can contact me on 07039359066 for more enquiries

how many bunches of plantain that can be sold from 1 acre of land and what is the profitability from 1 acre after deducting cost of personnel and machineries.

Know how to start ds lucrative biz with a little capital. that's what i do nd its very profitable. u can contact me for more enquiries.

i can help u write a professional biz plan on any agric biz or an ICT centre. contact me on 07039359066

u can start a computer biz centre with a little capital. that's what i do nd its very profitable. u can contact me on 07039359066 for more enquiries.

still available

Agbeke2013:
15k

i av ds hp compaq for sale

Pentium 4
Win xp but win 7 can b installed
512mb
20gig HD
1.86 ghz processor
In good working condition with full accessories

Price 18k, location osun
07039359066

SOLD SINCE 2016, PLEASE NO CALLS AGAIN.

Pentium 4
Win xp but win 7 can b installed
512mb
20gig HD
1.86 ghz processor
In good working condition with full accessories

Price 18k, location osun

no contact, no location, no price. so, aw do u xpect me to reach u. anyways, aw mch is it goin for nd ur location?

laptop or desktop? i av a desktop for 16k at osun. u can call me on 07039359066

i have a black htc one s but u will av to change d battery. neatly used and in gud working condition.
price is 22k naira
whatsapp me on 07039359066

Seun:
Lasgidi Chick posted a picture of our beloved Emir of Kano, Sanusi Lamido Sanusi, arriving Kano from London "around 1963" with his father, Muhammad Lamido Sanusi, whose father was the Emir of Kano until that year. SLS was around 2 years old at the time:
[img]http://pbs.twimg.com/media/B2cGrGKCMAARGgd.jpg:large[/img]
https://twitter.com/idrisdee/status/536470020503531521

Is this picture real? The little kid in the picture certainly has Sanusi's unmistakable flamboyance. His regal attire looks just right, too.

Update: Jarus posted this picture of Sanusi at around 5 - 7 years:
www.nairaland.com/attachments/1890741_sls10_jpegd4827e0e87de31ac0e8107afe20f9612

Seun, am coming to take u back to OAU to head d ICT team. Pls, let's meet on whatsapp 07039359066

Aaah....i remember that. speak ouuuuuuuuuuuut!!!!

i can remember watching these scary movies in the 90's on this Old TV...bata wahala, koto aye, ayamantaga, iru eshin, fadeyi oloro, etc.
they are so scary that i won't be able to sleep at night, was so afraid of the dark esp that "ayamantaga" by mount zion.
But my best TV advert then was the limca advert. Anyone wanna help with the lyrics?

i can remember watching these scary movies in the 90's on this Old TV...bata wahala, koto aye, ayamantaga, iru eshin, fadeyi oloro, etc.
they are so scary that i won't be able to sleep at night, was so afraid of the dark esp that "ayamantaga" by mount zion.
But my best TV advert then was the limca advert. Anyone wanna help with the lyrics?

kristina1:
INTERESTING!!!
FOLLOWING.//

Hi Kristina, compliments of d season to u. I can c dt u based in osun, same wt me too. Let's hook up on whatsapp 07039359066

ur location pls

i can help out. whatsapp me on 07039359067