₦airaland Forum

Encitee3991:
Nice one. This is the standard version. Right?

It’s the 12.7inch Xiaoxin Pad Pro not the GT or Yoga Pad.

Lordpubg:
cool, thanks,

You’d probably lose ota if you flash global rom. Anyways enjoy your tab

Exactly why I don’t want to flash global rom, I don’t wanna lose OTA

Lordpubg:
given the time i took yours to clear, i should hope to see good news between now and next week friday. btw care to share pictures?

Keep the hopes high!

I’ve been battling the random Chinese languages in all sorts of weird places and I don’t want to covert it to global rom.

I’ve attached pictures.

Encitee3991:
Like I said before, I am yet to encounter any Malaysia post item with duty

Some came with duty - reason why the woman feared mine might have duty was cos someone picked a delivery yesterday and was had to called back to come and pay duty, it was a POS Malaysia item too - a laptop - so yeah, some items pay duty.

Lordpubg:
😭😭be happy sha. Im still not cleared

No fear, you’ll be cleared soon 😃

I’ve picked up my order.

Price of my item was declared way lower about 20% of the actual cost, I don’t want to talk the price make e no be say dem Agent dey here (even if dem declare the actual price I should still be duty free) and the actual model was not written on my item - they just wrote tablet device and its weight - they delayed me a bit cos the women on the counter feared there might be duty on it, I didn't say anything I just allowed them do their thing and eventually all I paid was 500 Naira.

de3lar:
lordpubg

Have some hope! My package has been updated to “collected by destination carrier”

Seems my order is coming home after all!

I just received a call from NIPOST about my order, will soon be heading there to go pick it up.

Lordpubg:
na so nnaa, dem don clear ur own now, your mind don calm shey😂

That dem clear am still no mean say NIPOST fit move mad na 😂😂

I no trust those people at all,

Na when device reach my hand na em mind go calm 😀

Lordpubg:
omo, una dey make mw jealous 0, unlucky me🥲

No think am, they’ll clear yours too very soon.

Ex0rrcist:
Glad mine has update too.

Is this a mobile phone or tablet too?

Seems they are clearing their backlogs these days 😀

mctfopt:
Abeg make una dey leave better review

😂😂

Nigerians still carry their yeye reviews go china

Encitee3991:
True, even with bad shipping experience, I don't give anything below 4 star, and add "Yet to receive the order" as comment.
Transferring your displeasure to someone who is not the source of your unpleasant experience is not logical.
Funny thing is some of them would not drop a review if they had received their order, but are quick to give a 1 star rating when things go south.

And when some of them get their items eventually they don’t go back to change those ratings or something.

Lordpubg:
🥲🥲 i learnt there was a fire on feb 23 in the server room, maybe mine was affected, but what i don’t understand is someone else that our item landed together, cleared 5 days later.

I remember saying i got a transit update on feb 21, 22 mornings, and most of u here said it was just a reminder, i know it wasn’t.

I do get aliexpress offers and promotions msgs but this one different, it led me straight to the tracking page, and after those 2 days, i never got any of the same notification again

Just have some form of hope - seems items have been getting cleared these days - at least, that is some positives so far.

Encitee3991:
I have not seen any Malaysia post item come with duty. Might be wrong though.

Cool 😎

Make I wait till after Eid to dey find where my item will land.

Lordpubg:
ahh, shebi u asked goldway store declared the payment na

But you know how customs sef fit dey move for here - I’ve asked them for customs declaration tho, so if dem wan ask anything, it’ll tender it to dem customs so I’ll be duty free 😃

Lordpubg:
but this thing no fair o, jan 30 cleared, feb 24 cleared too, me wey con b feb 20😭😭

Dem don use me give you hope like that, no worries, they’ll soon clear your order too.

But when I tracked it on NIPOST site, it’s showing it’s pending custom clearance - make dem no call me to come pay for custom duty o

Encitee3991:
Next week if you're in Lagos.

I’m in Ibadan 😃

I’ll just wait till after Eid before I’ll go check.

I can now track it on NIPOST website as well.

Encitee3991:
Your tab?

Yes - na em o 😂

I’ll check post office next week to see if it’s there or how soon do you feel I should go there?

lordpubg

Have some hope! My package has been updated to “collected by destination carrier”

Seems my order is coming home after all!

Ex0rrcist:
I was quite suprised when i check twitter too, i guess we're just a drop in a bucket or most Nigerians don'0t use aliexpress anymore.

My thoughts exactly - most people order choice items now and maybe dem Dey avoid any form of shipping that has to go through NIPOST.

Wizzy98:
I called NIPOST customer service not too long and they told me my package is with Aba post office that I should go there to take it but Aba post office is saying that they don't have my package with them..
I just tire ohh

😂😂😂

Probably send a person to Aba PO and let the person call their customer care, put it on loudspeaker and let the staffs at Aba PO listen to the call themselves - make we know who’s lieing.

The annoying part of something like this is if it’s updated on the tracking and you were not able to get the items from NIPOST, you cannot collect refund for the item after buyer protection ends.

Ex0rrcist:
This nipost issue is also making some stores stop shipping to nigeria, or for expensive items like phones. That lenovo store will probably soon stop shipping to Nigeria, I'm very sure of that.

Lots of stores are already doing that, either they quote shipping prices that’ll chase you away or straight up say they ain’t shipping to Nigeria except it’s little items - Nigerian reviews are denting the reputation of some of these stores.

Encitee3991:
Is there no way we can voice out our complaint to the Aliexpress management of the inefficiencies and unethical practices of Nipost.
This delays have continued and grown worse, because they've not been checked or cautioned.

Even if we all try to voice out, AliExpress might just resort to refunds and coupons to affected users and die the matter. I’ve checked twitter to see if there are other complaints by other people and to my surprise, there isn’t any - twitter will have been the best place to voice out on the inconsistency of NIPOST.

edson4life29:
Exactly, Nipost is the main issue. Trust me, any package that the tracking says"Arrived at Local airport" is already at NIPOST warehouse. Until, the items are ready to be dispatched to various post office branches, that's when tracking is updated, but until then, packages remains with them. The reason I insisted that they should physically search for my items. I do not want their system tracking because they will definitely tell you they don't have it.

And the crazy thing about them is that when the person that orders an item is even volunteering to help them hasten the process of the delivery like providing alternative logistics or even going to NAHCO building to get the items, they still decline it - only them knows why!

But sha AliExpress is to blame sha - they shoulder refunds and most likely doest’t sanction NIPOST for failed deliveries cos if they do NIPOST for no Dey misbehave like this when it’s not like the deliveries are not paid for by Aliexpress/users.

Lordpubg:
why give fake date sef, someone can sue them for that

Those dates they give is the general average of days it takes for items to get delivered irrespective of their countries - check delivery timeline for other countries and you’ll see it falls between when they stipulate - even choice items get delivered close to their estimated date.

NIPOST is the main issue why items are delivered very late or not delivered at all cos same POS Malaysia handles deliveries to other neighboring countries and no issues has been gotten from them whatsoever.

Encitee3991:
I have said it before that writing the full description of an item on the package increase it's risk of going missing.
All Malaysia post item carries the full description of the item on the package.
If you order a xiaomi x7 pro, Malaysia Post will put the full product title on the package. Unlike before max, "mobile phone" will be the item description

Yeah, it makes the risk of theft more higher cos phones and tablets especially latest ones are more easy to sell for a good price if stolen. Other items like watches, speakers and the likes do not really hold better values compared phones and tabs.

Lordpubg:
46 days here, i wonder what’s happening to those undelivered items tho. The tab now is out of promo so a reorder would now be expensive

Sometimes they get delivered after months and sometimes they get stolen by NIPOST staffs.

Olamak1:
New things are evolving on AliExpress in recent times!
Before now, the rule is: "buyer can only open dispute at the end of protection period". But it seems there are a number of exemptions to this now : for the first time since I started shopping on AliExpress, I was given an offer to request for a refund on order still in transit, and whose protection period ramains 14 days. It's a big surprise to me! They even tendered apology for delay in the delivery of the item. Well , I've accepted the offer and the refund is already processing.

The order was placed in early January and shipped by Malaysia Post. Estimated delivery time was supposed to be February 20, while BPP is March 23. But this evening, checking on the order to know the current tracking status, I saw this caption in red asking me to "Request for a refund because of delay in delivery". I thought it was a joke, thinking that they might ask me to "supply evidence" that I've not received the item! But when I gave it a try, the refund was approved instantly.

They’ve been doing that for a while now, when your order remains less than 15 days to the end of buyer protection, you’re eligible for refund.

Lordpubg:
as always🥲 only ppl who are lucky would get their stuff.

You don see what I’m saying about mobile and tablets now ba?

I’ve actually not seen anyone here that got delivery of anything mobile or tablet. Someone here already has a delivery timeline of over 90 days for a tablet.

At this point, I’m tired.

Lordpubg:
i think you should be getting to refund period now,

Did you had the seller declare the item?
Maybe na the declaration dey cause the delay

I still have 25 days to the end of buyer protection. I’ll seek refund if it remains less than 15 days.

I don’t know if the seller declared the item - I asked them but they say they don’t know - they only offered to give me another customs declaration that bears the price of the item.

edson4life29:
Was at their office, went to their customer service and they kept on telling me same stories that my packages are not with them. This got me pissed off, when I know fully well that my items are in their warehouse, but because they have not updated the tracking, they will keep saying it's not with them.
I requested they manually check for my items in their warehouse, but they refused. How can items that the tracking says have arrived local airport since November/December still not be updated. And each time AliExpress is contacted, they quickly advise that you should request for refund. This isn't the best way to address such issues. I have told them severally that I do not want any refund. I need my packages to be delivered. I will keep pressing until I receive my packages.

If nothing is done about this, it will keep reoccurring.

They keep saying the same thing - it’s tiring at this point - they should just say what’s causing the delay and one will know how to go about it.

Encitee3991:
I believe 90% of item that do not update after departure to destination country are with nipost.
Nipost has been a major factor in virtually every bad experience I have had on AliExpress

I still messaged them today about my item that’s at airport since Jan 30th, their response, same thing - it’s not with them yet when clearly they know it’s with them.

Aliexpress sef ain’t really serious with their delivery timeline for Nigeria cos if they are, they will hold NIPOST responsible for their shitty delivery time - or maybe it could be that not a significant about of items are delivered via standard shipping people prefer choice items now.

Had it been NIPOST bears the burden of refunding customers when items are not delivered on time ni, dem head for don reset wella.

edson4life29:
One thing Nipost does is that until packages are ready to be dispatched to the various post office branches,they do not update the tracking.Even if the packages arrived at their warehouse, they do not update tracking. In that case, they don't take responsibility should in case anything happens to your package. They simply tell you they don't have your package

And sometimes it’s already at the nearest PO they just don’t update the tracking, in most cases for unregistered items but some registered items sef get there and tracking won’t be updated.