Bro horpeyemmi66, this is how it works.
Below N100,000 (normal savings rate - 4.2%)
N100,000 - N999,999 - 4.6%
N1m - N4.99m - 5.1%
N5m & above - 5.6%
Be sure to know that every interest earned, attracts withholding tax of 10% (statutory). I v frnds who have earned from HYSA and other Savings offering of the Bank but i v neva been lucky. Abeg try contact your account officer or their customer care - True.serve@fidelitybank.ng, 01-448-5252 or Whatsapp: +2349030005252 for clarity.

Some fans and aproko. Wetin happen to all the loans enjoyed in the pass years.

Abeg, go make use of the N300,000.

menstrualpad:
this is to bring to people's notice the illegal activities of fidelity Bank Nigeria in deducting customer's funds in thousands without basis claiming it is a system error. or general system problem.... fidelity Bank current account holders can you confirm this experience if true it's a general issue or peculiar to my account alone.

Guy, am not having any issue as such with my current account at Fidelity Bank. I will advise you visit the branch where your account is domicile for reconciliation. Alternatively, log in to your online platform or check your mail for your account transactions and statement. This is my one penny.

rookidmart:

GTB charges #20 commission for transfers within GTB, and #100 for inter-bank transfers.
You also pay a #5 tax for interbank transactions.

Every Bank charges on these alternative channels. Abeg there is no free food in Freetown, Sierra Leone.
No bank is exceptional here!

PrinceFromDilli:
Fidelity Bank is a waste of time

Abbba try again. Learn more https://www.nairaland.com/3508979/how-transfer-money-phone-all/1#51831887

Famouson i'd rather advise you visit the nearest Fidelity Bank branch to log the complaint. The issue here is an interbank ATM dispense error which will require due investigation. Good morning.

Famouson:
I tried withdrawing about 10k last week Friday from the ATM machine at access bank located at car wash bust stop Egbeda Road... Unfortunately I did not get the money from the machine.. The transaction was unsuccessful but I was debited from my bank account. . What do I do please...? I use fidelity Bank.. It was even with fidelity ATM card.. . I called their customer care but they said it would take about one week for the reversal.. . Please what else can I do? As I need the cash urgently

Na personal issue this matter bi ooooo. Guess she is meant for the kitchen and the other rooms. Enemies from her village don follow her.

obontami:

She might be the one, those bankers are fcccking rude so there for they can be heartless

Wonders shall never seize to end. Them want hammer over night, serve them right dat they caught them.
Even if she get issue with her husband why you go send people to kill him. Abeg this woman is mentally ill. She no fit they work for any bank in Nigeria may be she be cleaner self. Leave the banks out of this matter oooo! End time things.

metallisc:
This is the lead up to the case before the man perfected his settup plan-------------

TROUBLE BREWING ALL NIGHT:
WOMAN ARRESTED BY HER HUSBAND FEW HOURS BEFORE SHE WAS TO APPEAR AGAINST HIM IN COURT.
It is 1:00am. As usual, we stayed up to follow up on a crisis. A woman is due to appear in Court on Wednesday to defend a child custody case her estranged husband had filed against her. But the man does not want her to be present in court. So, the man had the police arrest the woman by 8pm on Tuesday. The woman is a banker, a branch manager. The police did not allow her to make a phone call when they arrested her. As a result, she could not even drop the key to the bank branch office which she has. Obviously, that may lead to her sack, an entirely different kettle of fish.

By 11pm on Tuesday night (about two hours ago) the lawyer who has been representing the woman in court and who is to be with her in court this morning contacted me. She informed me that the police had taken her client away to an unknown location. She has been preparing for argument in court on Wednesday. But there is not going to be an argument. Her client will not show up. The husband of their client, against whom they are in court, has seen to it that the woman was taken by the police at the right time.

Now, this lawyer realizes that their opponent has upped the ante and this is not what she bargained for. The lawyer is brave and feisty. She is passionate and wants to do justice for her client. But now she needed DPA. You may get to read the interesting chat communications between that lawyer and me. I admire her and respect her. But we agree that the matter has escalated beyond her control.

Before I give you the entire story, I will direct you to a petition the arrested woman wrote to the police against her husband. But as you know, the police do not respond to a petition written by a woman against her husband. But once the husband writes against the wife, she is arrested. That is how this woman wrote a petition against her husband asking the police to protect her, only for the police to arrest her. That is the game tonight but we are dealing with it":
_________________
"We are counsels to Mrs. Oluchi Onyeabushi (herein referred to as our client) and on whose instructions and authority we write this letter.
"Our Client wedded Mr Tochukwu Onyeabushi on the 11th of January 2014 in Lagos State. Shortly after that, Our client became a victim of Domestic Violence, all the affections that Mr Tochukwu had for our client ceased. He turned her to a punching bag at the slightest provocation without any recourse. This domestic violence perpetuated on our client went on for months even during the course of her pregnancy.
"On the 27th of April 2014, our client went into premature labour and gave birth to a baby girl at 31 weeks or 7 months old as a result of the severe beating she had received from Mr Tochukwu during the week when he repeatedly beat, slapped, kicked and hit her with his fists and his belt.

"Our Client endured all the beatings and humiliations until the 29th of September 2014, when Mr. Tochukwu at about 10pm beat her up and pushed her out of their matrimonial home. Our Client sought refuge with her parents at their Ayobo Home. She was with her parents for 3 days before Mr Tochukwu came and apologized and she went back with him. Nevertheless, that did not stop him from battering her.
"On the 1st of November 2014, at about 8pm, Mr Tochukwu beat up our client so bad to the extent that she passed out for some time. It took the quick and timely intervention of the Nanny to revive her, Still Mr Tochukwu remained unperturbed. On the 2nd of November at about 6.30am, Mr Tochukwu for no just cause and without any provocation on the side of our client started battering her. He held her neck and attempted to choke her to death. Our Client managed to free herself from his chokehold and ran out of the house with her six month old daughter dressed in only her night wears.

This last incident of 2nd November 2014 informed our client’s decision to move back to her father’s house because she fears for her life and that of her 6 months old baby.

"Since our client moved back with her parents as a result of the domestic violence she received at the hands of Mr. Tochukwu, he has been threatening her life. Our Client is a banker who works with Fidelity Bank PLC. Mr. Tochukwu now goes into the banking hall of our client and abuses, embarrasses, insults and threatens her life in the presence of her customers and other bank Staff. The Human Resources Department of the bank has called him severally and informed him on the legal implications of threat to life especially in a public place like a bank; still there was no change from Mr. Tochukwu, who has been repeating the same act, even as recent as on the 7th of January 2015.

"When Mr. Tochukwu threatens our client, he uses words and phrases like “I WILL KILL YOU”, I WILL BEAT YOU BLUE AND BLACK”, “YOU ARE A BITCH”. He has also threatened to forcefully take custody of the baby girl of the marriage who is only 8 months old. Mr. Tochukwu has infact on two separate occasions attempted to forcefully take the child of the marriage from our client’s father’s house while our client was at work but did not succeed.

"It is our utmost belief that Mr. Tochukwu is capable of causing grievous bodily harm to our client or even taking the life of our client as he has attempted to do so in time past.

"Sir, we humbly urge you to use your good office to put an end to this intimidation, embarrassment and harassment of our client by Mr. Tochukwu Onyeabushi in order to preserve the life of our client.
Thank you for your anticipated quick and positive response."
______________

willibounce1:
This woman looks like one fat lady that works in fidelity bank... I hope say no be she sha..

The world ain't wicked......is the peoples in the world that are wicked.
This woman need mental healing not wealth. Abeg, why people go associate this woman with one Bank self.
No bank go tell person make she do such. Make she face the consequence jor!

Breadfruit:


This lady works in the Bank you mentioned. In Lagos.
I heard something different earlier today and was even ready to join an e-protest against the husband.

This new turn of events is surprising....

The world ain't wicked......is the peoples in the world that are wicked.
This woman need mental healing not wealth.
Abeg, why people go associate this woman with one Bank self.
No bank go tell person make she do such.
make she face the consequence jor!

Dasechomsky,
thanks for the alert. I think it will be proper you send an email to true.serve@fidelitybank.ng to report this impostor.
my advise thou.

Hi Timmi, well i will advise you escalate this to the Bank's contact center using this email True.serve@fidelitybank.ng Am sure they investigate this ASAP. Thanks for brings this to our attention.

Thank you.

Guy,
I think this happen when new applications or software are being deployed. Let's give them time.
You can contact them via WhatsApp on 09030005252.

Abbaa Theoritical their SMS NEVER said they are folding up.
They are only upgrading their banking system for better service. Abeg no they carry bad News jor.
Am sure its for your good and another customers. Again, their ATMs channel will be available at various Branches. Happy Weekend.

I understand how you feel concerning the challenges you experienced. Most Banks in Nigeria are guilty of the same issue.
Am sure Fidelity Bank will resolve this complaint today since we the Nairalanders are now involved.
Once again sorry for the inconvenience.

Takia.

Abba the devil wey you know better pass the angel.

Hi Catalyst007, Most Nigerian banks are like that. Recently had an issue with the GTBank, I call their contact center and had to narrate my issue to every personnel I spoke with which I think is very bad. If only they take advantage of CRM application where customer's complaints and resolutions history can be viewed at a glance to help customers at all times. @Catalyst007, hope the web chat was helpful? otherwise call 01-4485252 or 08003-433-5489 these details are on Fidelity Bank's website (www.fidelitybank.ng).

For me i hate to call their contact center because they

Catalyst007:
Fidelity bank is a great bank, no doubt. They have the best/most favorable exchange rate in the country. But, their customer support is nothing to write home about.

Can you imagine, I had a problem and went to complain... I was told to wait for 5 working days (which I did). The problem wasn't rectified, so I went back to the bank to find out why the problem hasn't been reversed, only to find out that, my request/complaint had not even been looked into.

The issue I had was, I went to withdraw money at an ATM. I was debited, but the ATM didn't pay me. That's what Fidelity can't handle like other banks do? ¿¿¿

Others banks will automatically refund you that same day, if you have this issue, but not FIDELITY... They'll tell you to wait between 5 to 8 days!!!!!!!!!!!!!!!! What a waste!!! - -

The customer care guy resent my request to "those in charge", and they told him to tell me to wait another 13 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I must stress how incompetent that sounds.

I'm optimally vexed at this point, and will not leave the bank until my money is refunded. What the hell is all this rubbish?

Update: While I was still typing this, a guy and a lady came in with the same complaint.

NOT TO MENTION THE FACT THAT THEY DON'T EVEN HAVE A FUNCTIONING PHONE CONTACT. THE ONLY WAY YOU CAN CONTACT THEM IS THROUGH LIVE CHAT OR EMAIL... I NEED TO CLOSE MY ACCOUNT WITH THEM SOON.

Hello AsherStorm and etal, thanks for sharing your experience. Well, I just confirmed from a reliable source at Fidelity Bank that their website is secured and was not hacked at any time. So, for those who populated their details such as BVN and other details be rest assured that your details are secured on their careers portal. Their website remain a safe heaven for guarantee information as always. It's safe to visit www.fidelitybank.ng

AsherStorm:
If you recently filled in your account number And bvn into fidelity bank recruitment portal, there's need to worry.
I just got back to the branch in ibara abk and I was told their site was hacked thus I should empty my account and open another one since those who hacked it have my details.

Pls do the same if you're in this situation too.

MODSH pls move this to front page so job seekers won't have their money wiped from their account.

Send a mail to true.serve@fidelitybankplc.ocm or call 080034335489. They resolve issue quick.

Etinosajay:


Write an email to Fidelity CC. They would have it rectified. Its probably their system thinking your merchant hasn't been paid for a particular transaction. Happened to me with UBA, a certain balance stood in the ledger for more than 13 days.

They released d money after some days, claiming the merchant didn't show up for the funds.

Hi Amadi, if both names are yours simply provide that Amadi Isaac Inya as this will aid you from scammers.

sylve11:


na u go tell am sey u get two accounts na. abi nor be u?

@David, the Paypal code is sent via your Account Statement. Please check.

mavinc4u:

the four digit number should be on the description

Hello Guys,
I use Fidelity Bank MasterCard for Google Adwords payment which has been seamless. concerning the Visa card i will request your call their contact center - 080034335489 or visit the nearest Fidelity Bank branch for assistance.

@EARN Diamond Bank's tokens cost 1,500 and that was effective April 2013. Please visit the nearest branch to process yours.