₦airaland Forum

fourpoints:
i have a domainname on your site but how do i activate the free email...i don't know what to click....kindly list the steps here

and how do i check the emails...

Hi,
You need to login here: http://www.domainking.ng/login/

Then you need to Go to My Domains > yourdomain > DKNG DNS AND FREE EMAIL PANEL > Manage Free Emails

If you are unable to activate the free email service yourself, free free to email us at support[at]domainking.ng or raise a support ticket here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1 mentioning your domain. Our team will help you with the free email service activation.

Feel free to contact us, if you have any further queries.

Best Regards,
Karan
DomainKing.NG

lili4509:
Hi. I want to buy a domain name but i don't get bank alerts. How will i get the code been forwarded to my number and is there any other way to pay for The domain name

Hi,
You can make payments by GT Bank deposit/Transfer through Voguepay. This is the most used payment option if the online payment through Debit/Credit Card doesn't work.

Please read this for help on how to make payments using GT Bank Transfer or Cash Deposit via Cash Envoy or Voguepay:
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

deedat205:
so sorry, i didnt check properly the refund was sent before the other message (sorry the domain tdatis has been registered blablabla)

Hi,
I have just checked your issue. The domain order was placed on March 17 when it was available and payment was made on March 20. During this time the domain had already been registered by someone else. You can check the domain whois here: http://www.verisigninc.com/en_IN/whois/index.xhtml to see the current registrant of your domain.

Hence we had to refund the payment to your account credits at DomainKing.NG. These credits can be used to register a new domain or any other service you want from our website.

Feel free to contact us if you have any queries.

Best Regards,
Rahul
DomainKing.NG Support

tmapark:
Good day domainking,
I cant login to my cpanel for some days now.

Please how can I reset my password?

Hi,
Please raise a support ticket here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1 or email us at support[at]domainking.ng and mention your domain in it and we will reset the password for you.

Feel free to contact us if you have any queries.

Best Regards,
Karan B
DomainKing.NG

Tochukwupa12:
How can I clear DNS Cache of my domain

Hi,
Kindly provide us more details on your issue, domain name.

We advice you to raise a support ticket in your account: http://www.domainking.ng/login/ regarding your issue and also mention your domain in that ticket along with all the details on the issue.

Our support personnel will help you with your query.

Do let us know if you have any further queries.

Best Regards,
Karan B
DomainKing.NG

zeestone99:
Pls give me details of how to host my joomla website from local host xamp on my laptop to domainking.. i jst paid for a hosting plan nd was given free domain name. ..
I registered www.monzpowersolutions.com
Thnks

Hi,
I can see that our support personnel Rahul has already replied to your support ticket. Kindly check your email for details.

Feel free to contact us if have any further queries.

Best Regards,
Karan B
DomainKing.NG

Tochukwupa12:
My domain isn't showing up again. When ever I visit my site, I always get this reply DNS Query .. www.tochukwupa.com

Hi,
Your website is loading perfectly fine at our end. Please have a look here: http://prntscr.com/6d4szv

It seem to be a DNS issue at your ISP or issue with your PC's DNS cache.

We don't have any control on your ISP's DNS, this issue could only be resolved by your ISP. In normal cases DNS issues at the ISPs are resolved in few hours. So you are advised to try again in few hours.

We also advice you to clear your PC's DNS cache. Every computer has a local IP cache of various websites, you also need to refresh it.

See this for help: http://www.wikihow.com/Flush-DNS

Feel free to contact us, if you need any further help.

Best Regards,
Karan B
DomainKing.NG

Osumare2013:
I want to order for the 'soldier' hosting plan.
Question 1.
How do I pay? I have nothing except my GTB MasterCard.

Question 2.
I'll like to viewers to be able to comment on articles without registering.

Question 3.
Do you have plan for free trial (domain and/or hosting)?

Hi,
Here are the answers to your questions:

1) How do I pay? I have nothing except my GTB MasterCard.
You can pay to us by any of the following payment methods listed on the below url:
http://www.domainking.ng/payment-methods/

We accept Voguepay and Cash Envoy on our website. You can use all major Debit/Credit Cards issued by Nigeria Banks on these payment gateways.

In case you face any issue while paying via Card, then you can also pay to us by Bank as explained here:
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

2) I'll like to viewers to be able to comment on articles without registering.

Wordpress Blog or Website should be the best option for you in case you want to post content with text and pictures and want users to comment on your content without registering.

You can order our Wordpress Blog Hosting plans here: http://www.domainking.ng/blog-hosting/

You will get a free domain with all these plans.

3) Do you have plan for free trial (domain and/or hosting)?

Sorry, we don't offer free trials. But we do have a 30 day refund policy: http://www.domainking.ng/refund-policy/

In case you are not satisfied with our hosting service, you can ask for a refund within 30 day period. Please note, domain registration is non refundable and non changeable service since it is paid directly to the registry and they don't offer refunds on that. So do make sure that you choose a right name while ordering it from us.

Feel free to contact us, if you have any further queries.

Best Regards,
Karan B
DomainKing.NG

Amastermovic:
OK domain nd d hosting plan goes for ow much... Nd is Dre not a mobile version for it

Hi,
You can check our hosting plans here:
http://www.domainking.ng/web-hosting/

Regarding mobile version of forum, you would need to install mobile friendly themes on forum software to get this done.

There should be mobile friendly themes available for all the popular forum softwares. Lot of information on this topic is available online.

You may also ask about this from experts on Nairaland Webmaster Section.

Feel free to get back to us if you need any further help.

Best Regards,
Karan B
DomainKing.NG

deedat205:
Good day brothers. pls I need help. I read a material online about making money with expired domain and I was able to get a domain which I registered with domain king.ng . Am very new to this and I thought the domain should be active when I visit it. Each time I try to visit the Address my browser display that the address isn't valid. please I want to know if have missed any thing before opening and account with sedo.com to register it.

Hi,
It seems your domain is not configured with any hosting or addon services. By default, we don't place parking ads on domains registered with us.

So by typing your domain on the browser won't return any website unless you have configured your domain for that. Please note a domain itself is just a name and you need to add services to it to use it.

You can verify the domain whether it has been registered or not from whois here:
http://www.verisigninc.com/en_IN/whois/index.xhtml
http://whois.icann.org/

By default we offer free emails with every domain, you can activate it by logging in here:
http://www.domainking.ng/login/

If you want to park or auction the domain on Sedo, you can go ahead and open an account with them. You would just need to change your domain's nameservers to point to Sedo.

Feel free to get back to us if you need any further help.

Best Regards,
Karan B
DomainKing.NG

Amastermovic:
OK.. Do u ve any forum script I can use for my web

Hi,
There are lot of Forum Scripts that are available in our Web Hosting Panel i.e.: CPanel.

You can use Softaculous Installer in our Hosting Panel to install forum scripts like: PHPBB, myBB, SimpleMachinesForum etc.

You can see the full list of Forum Scripts that are available in Softaculous: https://www.softaculous.com/apps/forums

Feel free to contact us, if you need any further help.

Best Regards,
Karan B
DomainKing.NG

crestime:
Hello domainking,
Thank you so so much for the wonderful work you've started here in Nigeria. Your ease of integration, prompt response to queries and the affordability of your offers has indeed endeared your company to the hearts of many webmasters. I'm proud to be using your service.

Please, I would like to change a domain name corresponding with my hosting plan on domainking. I've checked my cpanel but found no option for that. Would be glad if you guide me through. Thanks.

Hi,
Thank you so much for your kind words.

There is no direct option in cPanel to change your primary hosting domain. Only way to do this is to cancel or to delete your old hosting plan and order a new hosting plan for the new domain.

Please raise a support request for this. Our server administrators will look into your issue.

Best Regards,
Karan B
DomainKing.NG

tohero:
Thanks. I will need to make some research about what will be the best for me. .org sounds too corporate. I may end up with .com domain.

Hi,
.COM was meant for Commercial Organizations or Corporates when it was launched but it has become synonymous with WWW (World Wide Web) because most websites on Internet use this extension. (http://en.wikipedia.org/wiki/.com)

Due to .COM's popularity, the unique names have become hard to find. Since most have already been registered by someone.

In .ORG, you will find lot of available names and it is also related to the type of Organization you have.

.ORG was originally meant for Non Profit organizations when it was launched in 1985 (http://en.wikipedia.org/wiki/.org). And it used by many Non-Profit Organizations and Educational Institutions around the world.

But now the people behind the .ORG Domain (.ORG Registry) are pushing forward with the marketing efforts to make it a more general TLD like .COM by spreading awareness among all kinds of users.

.ORG is managed by PIR (Public Interest Registry) and they will soon launch .NGO domain specifically targeted towards NGOs and Non Profit Organizations. (http://pir.org/domains/ngo-ong-domain/)

It doesn't matter whether you choose .org or .com domain. It will all depends on your brand or name. In case the name you are looking for is not available in .com then .org or .net could be your choice.

If the name you are looking for is available in both .com and .org then you should register both extensions to protect your Organization's brand. You can launch a website on any one of these domains and redirect another domain to that website.

Best Regards,
Karan B
DomainKing.NG

samkolo:
hi.. i want to buy a domain..its just saying error

Hi,
What error message are you getting?

Please contact our support team with the details on this issue at support[at]domainking.ng or you can also raise a support ticket here:
http://clients.domainking.ng/submitticket.php?step=2&deptid=1

Best Regards,
Karan B
DomainKing.NG

tohero:
Thanks DomainKing for the response to my question.

The domain is actually for an educational cause but not by an institution. Since certificate of accreditation needs to be tendered for a .edu domain, is it not required for a .edu.ng domain?

Hi,
.edu.ng is meant for degree awarding institutions in Nigeria. I would suggest you to buy an .org domain.

It is a popular domain for non profit and educational institutions around the world. And there are no restrictions on this domain. Anyone can register a .org domain.

You can place an order for .org domain here: http://www.domainking.ng/domain-registration/

Best Regards,
Karan B
DomainKing.NG

flashope:
I bought a domain at domainking yesterday (www.livehealthyblog.org) ) and it is still showing pending and also have not been able to access the DNS page showing invalid credential pls help

Hi,
I can see that this issue has already been resolved by our support team after you contacted us on Facebook.

We advise you to always raise a support ticket in case you need any help from us, since it becomes easier for us to track and resolve the issues through our support ticket system.

Do let us know if you need any further help.

Best Regards,
Karan B
DomainKing.NG

tohero:
Please, do you sell .edu domains?

Hi,
Please note that .edu is a restricted TLD (Top Level Domain) and can only be registered by institutions and organizations that are institutionally accredited by an agency on the U.S. Department of Education's list of nationally recognized accrediting agencies.

Moreover, your institution must be located in the U.S., legally organized in the U.S., or recognized by a U.S. state, territorial, or federal agency.

For more details, please visit: http://en.wikipedia.org/wiki/.edu or http://www.educause.edu/

Another popular alternative is .AC domain. It is an open TLD and anyone can register .AC domain.

Or you can also register .edu.ng, which is Nigerian TLD for Education Institutions in Nigeria.

If you are interested in registering .ac or .edu.ng domains or if you have any further queries.

Feel free to contact our support team at: support[at]domainking.ng

Best Regards,
Karan B
DomainKing.NG

clementcro:
Why is it that it take longer time for you guys to respond to support tickets?

I have an issue raised, and you guys are yet to fix the issues, it is over 2 hours now.

This is the ticket id Ticket #331465

Hi,
I can see that this issue: 331465 has already been resolved by our support team.

Do let us know if you need any further help.

Best Regards,
Karan B
DomainKing.NG

ayurdavid:
I want to register a domain name & i don't have credit card to pay for it online. I want to pay for the domain through bank deposit. is it possible with your company?

Hi,
You can make payments via GT Bank deposit/Transfer through Cash Envoy or Voguepay on our website.

Please read this for help on how to make payments using GT Bank Transfer or Cash Deposit via Cash Envoy or Voguepay:
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us if you have any further queries.

Best Regards,
Karan B
DomainKing.NG

crestime:
pls, how long should we wait before the domain name propagation is completed? I bought a domain with hosting and my site is not live yet even after 48 hours. Is there any other thing i'm missing?

Hi,
Please tell us your domain. It seems either your DNS settings are wrong or your PC's DNS cache could be causing issues.

If you have already raised a support ticket regarding this issue, please let me know the support ticket id. We would check the issue and get back to you.

If you haven't raised the ticket. We advice you to raise a support ticket in your account here: http://www.domainking.ng/login/. It helps us in tracking and resolving the issues faster.

Best Regards,
Karan B
DomainKing.NG

Leystra:
Good morning @ DomainKing,
I tried setting up my "leystradamus.com.ng" domain name, but still don't get it, after setting it up myself it is still bringing up "server not found" maybe you should try setting it up for me. This is the third day and I am yet to start using my domain name. my DNS records has been sent to your support ticket. Please help me out on this, thanks in anticipation.

Hi,
I have just checked this issue, it has already been resolved by our support team.

Do let us know if you need any further help.

Best Regards,
Karan B
DomainKing.NG

Leystra:
Domainking, please I bought a domain name today, "leystradamus.com.ng" with the Transaction ID: 54ccc44c6e65e, and after trying to link up my domain name with my blogger account I keep on getting an error message "[t5] Error Message: Invalid Login Credentials." Please help me out on this. Thanks in anticipation.

Hi,
I have checked this issue from our backend and it has already been replied too. Please check your email or support ticket for our reply.

I hope your issue has been resolved.

Feel free to contact us again in case you need any further help.

Best Regards,
Karan B
DomainKing.NG Support

crestime:
Please, does this mean we can't log into our cpanel from different computers with different IPs? I'm experiencing this difficulty too

Hi,
You can login to the panel from any IP or any Computer. But your connection has to be consistent and IP should not change within a session (This means once you have logined to the panel, the IP must remain same during your login period/till you logout).

If your IP constantly changes within a session, it is normally linked to poor internet connectivity. And you must report this to your ISP.

Most login panels use IP and cookies to validate a login session this is done for security of your data and personal information. And people with normal internet connectivity don't face session issues since the IP remains stable unless you reset your modem or internet connection. But if your internet connection is poor, then internet keeps disconnecting again & again and IP changes at every few intervals due to this poor connectivity. You must report it to your ISP.

For further details, we would advice to raise a support ticket or to email us at: support[at]domainking.ng

Best Regards,
Karan B
DomainKing.NG Support

jaybossYBNL:
Pls how can I set up a. ng domain?

Hi,
Please raise a support ticket regarding your issue. Our support team will get back to you.

Best Regards,
Karan B
DomainKing.NG

Cyberbaze:
Please dear Admin, I bought .com domain from DomainKing.ng but I didn't receive my domain email name which is supposed to be 2 email. Even if I receive it, how do I send and receive messages with the email? How do I go about that? My domain is www.brandednaija.com

Hi,
Our support team has already replied to your issue.

Kindly check your email for the details.

Best Regards,
Karan B
DomainKing.NG Team

aywhy93:
Hi, I've bought the domain and I'm still facing the same problem I faced the other time when I bought my first domain. I can't access my c-panel, which means I can't configure the DNS settings. I'm getting this error - 'Please re-login, session has expired'. Kindly help me fix it ASAP.

Domain - www.naijaflows.com

Hi,
It seems your internet connection has a dynamic IP. Please note for security reasons we don't allow users to use dynamic IP within a session.

During a login session, your internet connection has to maintain a same static IP to validate a session.

Many internet connections use dynamic IPs but the IP never changes between an active session, if it does it could be due to poor internet connectivity which must be reported to the ISP. You can confirm this by going to: http://mxtoolbox.com/WhatIsMyIP/

Please check your IP when you are successfully logged into Control Panel and again when you are logged out of the Panel due to IP change error. If you notice that your IP has changed, please report it to your ISP.

If your IP is changing constantly you should contact ISP, since it could be issue with your Internet connection.

Please get this fixed from your ISP.

If you need any further help, feel free to contact our support team by emailing us at support[at]domainking.ng.

Best Regards,
Rahul V
DomainKing.NG

aywhy93:
Hello, Please I want to confirm if the N500 .com promo is still on. Thanks

Hi,
The N499 .com promo has expired. Right now .com domain is available at N1650.

Best Regards,
Rahul V
DomainKing.NG

Joyakosa:
My blog site www.joyakosacorner.com isnt coming up again, giving me error 404 url cannot be found on this server. i bought my domain name from domainking. What should i do to rectify this problem,

Hi,
It seems your blog has been deleted from your Blogger.com panel.

In case the blog has been deleted from your panel only Google's Support Team can help you recover it since it is hosted on their server.

This link you be of your help:
https://support.google.com/blogger/answer/87065?hl=en

In case you are not sure, Please provide us your blogger.com account details so that we can look into this issue.

Feel free to get back to us if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

Charleen94:
I am trying to edit the DNS setup for emails(i.e *****@domain.com) bt it gives me errors. Wat shud I do?

Hi,
We are unable to help you unless we know your domain name and username at our website.

Please raise a support ticket in your account and give us your support ticket id, so that we can check your issue.

You can raise a support ticket in the panel at: http://www.domainking.ng/login/

Please note you must always raise a support ticket for support issues.

Best Regards,
Karan B
DomainKing.NG Support

babatope88:
How do I go about ftp settings, I'm getting failed to retrieved directory
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Hi,
Its seems you are using the wrong FTP settings.

Please tell us your support ticket id, so that we can check your issue.

If you haven't raised any support ticket yet. You can raise a support ticket in the panel at: http://www.domainking.ng/login/

Please note you must always raise a support ticket for support issues.

Best Regards,
Karan B
DomainKing.NG Support

babatope88:
@DomainKing What is happening my site is offline www.widepublic.com

The requested URL / was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Hi,
It seems you haven't uploaded anything yet on the server.

You must upload a index.html or index.htm in the public_html folder to solve this issue.

Best Regards,
Karan B
DomainKing.NG Support