₦airaland Forum

smattkid9ja:
360loaded.com

Hi,
If you have any queries, feel free to contact us at: http://www.domainking.ng/support/

Best Regards,
Rahul V
DomainKing.NG Support

teamup:
Hello admin i would like to host my domain with your company my site receiv more than twenty five thoussnd pageviwe what hosting plan will you advise me to go for and what will happen if my site breaks your shared servers .

Hi,
You could go for Giant Geek Blog Hosting Plan or Minister Web Hosting Plan considering you will have lot of images on your blog:
http://www.domainking.ng/web-hosting/
http://www.domainking.ng/blog-hosting/

Most bandwidth is used up by images and it decreases the blog speed. We recommend you to use MaxCDN with Wordpress for images (on our hosting plans) this way you could speed up your blog and decrease your bandwidth usage.

If you are using MaxCDN, then you could even go for our smaller hosting plans like Senior Geek or Commander Plan.

Best Regards,
Rahul V
DomainKing.NG Support

kalet55:
My site takes so long to load. Why

Hi,
Please note the domain: http://www.newsrist.com/ is not hosted with us, it is hosted on blogger.com's servers. So we don't have any control on your website's loading speed.

The website speed may be slow due to following reasons:
---------------------------------------------------------------------
1) Either the template you are using is calling too many 3rd party scripts (external js and css etc) and servers causing the website to slow down.
2) Or your hosting provider's server was experiencing a downtime when you opened your website. (Possibility of this may be very low since 's servers are highly reliable. But sometimes they may face a downtime too)
3) Or your internet connection may be slow at the time you checked your website.

I just checked your website, it is loading perfectly fine at our end.

Moreover, we also checked it on GTMetrix (website speed analysis tool) and didn't found any particular issues with your website:
http://gtmetrix.com/reports/www.newsrist.com/T0mFtZmA
http://prntscr.com/5nunox

You could follow GTMetrix's suggestions to make your website faster.

Kindly note you should always raise a support ticket at: http://www.domainking.ng/login/ for technical issues since such communications may contain personal details. Further we may also sometime require error messages and screenshots from you regarding your issue. And it allows us to keep track of issues better and reply on time. We don't recommend users to post their personal information on Nairaland since it may be misused.

Best Regards,
Karan B
DomainKing.NG Support

FKO1:
Tanx for your swift response,but I was hoping you guys had a bank account I could just pay into...cos Mastercard and vogue pay are not my thing...

Hi,
Sorry, currently we don't have any local bank account in Nigeria. But you can pay to us via Voguepay's Wallet which can be funded through their Bank account.

Both Voguepay and Cash Envoy support Bank Deposits and Transfer and you can fund your account with them. And then you can easily pay to using these funds.

You can read more about this here: http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

FKO1:
Hi, I wanna buy a domain but first I'll like to know if you guys accept "bank payments"?

Hi,
Yes, you can make payments by GT Bank Deposit/Transfer through Cash Envoy or Voguepay, please read this for help:
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

dvow:
i cant access my dns server its writing error
invalid login

Hi,
It could be an issue with your browser cache or cookies.

You can delete your browser cookies and cache by following these instructions:
http://www.wikihow.com/Clear-Your-Browser's-Cookies
http://www.wikihow.com/Clear-Your-Browser's-Cache

Or you can also use "Simple DNS Manager" Option in our panel to create DNS Records. It works the same way as "Advanced DNS Manager".

Please raise a support ticket at: http://www.domainking.ng/login/ and our support team will help you resolve the issue.

Best Regards,
Rahul V
DomainKing.NG Support

teenagetalks:
Can you help me configure my blog from scratch.I have a . blog but want to have a domain name of dot com and a hosting.can I also pay with my firstbank atm card.reply asapm

Hi,
Sorry for the delay in getting back to you.

Yes, we can assist you to integrate your blog with your own domain like: www.yourblog.com

In case you want to integrate your existing /blogger blog with your domain like: www.yourblog.com. You only need to register a domain from our website and you will 2 free email accounts like you@yourblog.com and free blogger integration service.

You can register the domain from here:
http://www.domainking.ng/com-domain-offer/
You can search for your desired domain here. It will show you whether that domain is available or not. If its available then you can register it and
we will help you integrate with your blog.

Please note that the N499 .com offer is going to expire in few hours. After that the .com domain will be N1650.

Feel free to get back to us, if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

Docprass:
can you help me register a domain today before the new year?

Hi,
The N499 .COM offer is going to expire in few hours. You can try placing order before that here:
http://www.domainking.ng/com-domain-offer/

For help on payment options, please visit:
http://www.domainking.ng/payment-methods/
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us, if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Team

miniano1:
I tried to pay with vogue pay it keep saying transaction failed no cards records all my details are correct this my transaction Id 54a4816e9bf5a
.. help

Hi,
Were any funds deducted from your card?

You can try paying through Cash Envoy if your card is not working on Voguepay.

We are currently accepting ATM Cards, Debit/Credit Card & Bank payments in Nigeria through Voguepay and CashEnvoy which are Nigerian Payment Gateways. As per bank regulations in Nigeria these local gateways may require extra PIN to validate the payment through ATM/debit/credit cards. This PIN can be generated from Bank Branch or ATM in some cases. In case your card doesn't work, Please ask your bank to enable PIN for online transactions on your card.

We recommend you to make payments by GT Bank deposit/Transfer through Cash Envoy or Voguepay. This is the recommended payment option if the Card option doesn't work for you.

Please read this for help on how to make payments using GT Bank Transfer or Cash Deposit via Cash Envoy or Voguepay:
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

Navvy:
Domainking pls activate my domain what the hell is this?? Do I have to beg for what I paid for?

Hi,
Due to some issue at Voguepay API, the payment confirmation was not returned to our server.

We use Voguepay's API response to confirm the payments automatically. For quiet some time there have been issues with their API system which cause many transactions to not confirm automatically. We have to manually credit these transactions that takes lot of time & effort and also inconvenience to our clients. We have been writing to them to fix this API issue since last few weeks but there has been no concrete response from their end.

We have been facing lot of issues from their end for over a month since they have redesigned their website and after they were awarded the best payment gateway in Nigeria! But last few days has really tested our patience. They are not even paying their merchants on time, we are yet to receive our first payout from them, for which we have been tirelessly requesting their management to send the payment to our bank account in India. We heard a lot about their good service but they have failed to fulfill their commitment as a reliable payment gateway service provider. After all this, we only have negative review about their service.

Despite all these issues we have kept faith in their service since lot of our customers like you use them to make payments to us. And we don't any of these issues to effect our customers. We will continue to offer world class services to our clients despite all the challenges and obstacles we face.

We recommend you to use Cash Envoy for faster and automatic activation in future. We are also working on international gateway that could offer more options & ease of payments to our clients.

We have activated your order manually. And added funds from failed payments to your account balance that you can use to buy any other service from our website.

You can manage your domains from Clientarea at:
Login Url: http://www.domainking.ng/login/

Feel free to get back to us, if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Team

emdeey:
what of .net domain

Hi,
Currently there is no promo on .Net domain. .Com promo is active till 31st December.

For details on our pricing and promos, please visit:
http://www.domainking.ng/domain-pricing/
http://www.domainking.ng/offers/

If you have any further queries, feel free to contact us.

Best Regards,
Rahul V
DomainKing.NG Support

TerraByte:
Domainking i need my domain to be activated asap, still showing pending www.n****toptech.com. Thank you

Hi,
We use Voguepay's API to confirm payments automatically. Sometimes due to session error or other issues, the response might not return to our server.

We have already activated your order manually.

You can manage your domain from Clientarea at:
Login Url: http://www.domainking.ng/login/

Best Regards,
Rahul V
DomainKing.NG Support

Elbizzcklinz:
pls i just paid for blog hosting but it is showing unpaid and i cant see any control panel

Hi,
Please tell us your domain, we will check the issue.

Kindly note it might take a while for us to reply back here. For a faster response, it is always recommended to contact our support directly at: http://www.domainking.ng/support/

Best Regards,
Rahul V
DomainKing.NG Support

Docprass:
How do I pay with bank deposit cos I can't find any bank ac number on your site

Hi,
You can also pay to us by Bank transfer or Bank deposit using Voguepay or Cash Envoy Wallet.

Please read this if you are interested in paying by Bank Transfer/Deposit:
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Kindly note it might take a while for us to reply back here. For a faster response, it is always recommended to contact our support directly at: http://www.domainking.ng/support/

Best Regards,
Rahul V
DomainKing.NG Support

kalet55:
My blog does not load without www
eg www.newsrist.com
newsrist.com

Hi,
You didn't add Google's A records in the DNS manager. We have done that now.

Now you need to enable redirect of newsrist.com to www.newsrist.com in the Blogger Panel.

Please raise a support ticket at http://www.domainking.ng/login/ so that we can give you detailed instructions.

Best Regards,
Rahul V
DomainKing.NG Support

Hardeyincar:
After pointing a domain I bought frm domainking to a ..com account, d url is juz directing me to blank page, pls what can be d cause and hw do I rectify it?

Hi,
Please raise a support ticket in the panel: http://www.domainking.ng/login/.

And let us know your domain, so that we can check the issue and fix it.

Best Regards,
Rahul V
DomainKing.NG Support

[quote author=Elbizzcklinz post=29190552][/quote]Hi,
You may try to reset your modem to change your IP. Or you can try to place an order from your mobile.

Best Regards,
Rahul V
DomainKing.NG Support

Dear Nairaland Users,
We would like to wish you a Merry Christmas and Happy New year 2015!

Happy Holidays and Have fun! And keep saving on your domain & hosting bills using our coupons.

We would like to thank you all for showing great interest in our offers and supporting us for last 3 months.

We have now added 2 new payment options. You can now also pay to us using Paypal, Bank Transfer or Cash Deposit.

Note: We manually review Paypal payments at our website for fraud protection and to stop abusive orders. This can take upto few minutes to few hours (7-8 hours in some cases). We are strictly against any kind of abuse including Phishing or Spamming, so kindly read our TOS before placing an order.

Our N499 .COM offer is still on till 31st December, 2014. You can avail this offer from here: http://www.domainking.ng/com-domain-offer/

We are also running Special Holiday Promo on all our blog hosting & web hosting plans till 31st December 2014 :
http://www.domainking.ng/blog-hosting/
http://www.domainking.ng/web-hosting/

You can apply this coupon DKNGHOLIDAYS on any of our hosting plans and you will get flat 50% discount. All our hosting plans come with free domain except for Civilian Plan.

For latest coupon codes and updates on our offers, please visit: http://www.domainking.ng/offers/

For more details on our payment methods, please visit:
http://www.domainking.ng/payment-methods/
http://www.domainking.ng/faqs/how-to-make-payments-by-bank-transfer-or-cash-deposit/

Feel free to contact us at support[at]domainking.ng in case you need any help on any issue.

Best Regards,
DomainKing.NG Team

Elbizzcklinz:
yeah i have done so...pls check your box. thanks

Hi,
Kindly check your email for our reply.

Best Regards,
Rahul V
DomainKing.NG Support

Elbizzcklinz:
pls am still having the problem accessing your site on my laptop pls i have done all you requested by flushing the dns and many more, pls whats actually the problem?

Hi,
Can you please give us following details:
---------------------------------------
1) What error message are you getting while accessing our website: http://www.domainking.ng/, http://clients.domainking.ng/ from your Laptop? Please take a screenshot of the error message.

2) Kindly let us know your Laptop's IP, you can check your IP from: http://www.mxtoolbox.com/WhatIsMyIP/

3) Is our blog opening on your laptop: http://blog.domainking.ng/

4) Also kindly send us the result/screenshot of this command on cmd/command prompt on your laptop: tracert domainking.ng (http://www.wikihow.com/Traceroute)

5) Do you use proxies or VPN on your laptop? Are you able to access our website from mobile?

Please read this for help on taking screenshots: http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

This will help us figure out real cause of the issue. Please email us all these details, screenshots to: support[at]domainking.ng, we will investigate the issue from our end.

Best Regards,
Rahul V
DomainKing.NG Support

ojochidem:
Your website is not loading. Any problem?

Hi,
Can you please tell us, what error message are you getting while accessing our website: http://www.domainking.ng/?

Please try deleting your PC's DNS cache: http://www.wikihow.com/Flush-DNS and try again.

Also kindly let us know your IP: http://www.mxtoolbox.com/WhatIsMyIP/

Is our blog opening on your network: http://blog.domainking.ng/

Please email us these details at: support@domainking.ng, we will investigate the issue from our end.

Best Regards,
Rahul V
DomainKing.NG Support

miniano1:
how many band with and disk space did you guys provide

Hi,
It depends on the hosting plan you choose, you can see our web hosting pricing and plans here:
http://www.domainking.ng/web-hosting/

Best Regards,
Karan B
DomainKing.NG Support

charlsecy:
@Domainkingng,

If one buys a domain from you, and then transfers it to another web host, would one still be using the 2 free custom email accounts?

Hi,
Technically hosting a domain with an another hosting provider is not called Transfer. Since you only need to change the Nameservers or DNS Records of your domain to point to the hosting provider and domain remains with us.

Domain transfer is different thing, when you move the complete domain services to another registrar.

Using a hosting service with your domain is just like adding new service to your domain. And you are free to do that with any domain registrar.

As long as you are using our DNS servers you can use our free email service and you can also host your domain anywhere you want by pointing the A records to the hosting account with another provider.

Please raise a support ticket in your account, in case you need any technical help related to this issue. Our team will help you out.

Best Regards,
Rahul V
DomainKing.NG Support

Rhymeyjohn:
hello, I purchased a domain name from you guys over 3weeks ago, and the web address isn't going, what happening?
postgraduatenigeria.com
Please, how do I verify it, I have little idea about it, thanks

Hi,
We can see you haven't configured any settings in your panel.

By default, opening a domain directly on the browser won't return any page since the domain is not configured with any hosting package and we don't place parking ads on domains registered with us.

If you want to host a website on your domain, you can order a hosting package here: http://www.domainking.ng/web-hosting/

If you don't want to buy hosting, you can also integrate your domain with Google's blogger.com service or with free hosting services like 000webhost, Hostinger etc.

Please note a domain itself is just a name you need to add services to it to use it.

By default we offer free emails with every domain, you can activate it by logging in here:
http://www.domainking.ng/login/

Please raise a support ticket in your account, if you need any help related to technical issues.

Feel free to get back to us if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

Thank you everyone for supporting DomainKing.NG during our October & November N499 .COM Offers. We are overwhelmed & excited with the response we got from all of you. Hence we decided to continue this offer for December also.

So if you are still thinking to register your .com domain at N499 ($2.7), this may be your last chance, so Hurry!

Visit this link to avail this offer: http://www.domainking.ng/com-domain-offer/

Free Services included with this offer: 2 Free Emails, Free DNS Management, Free Email Forwarding, Free Domain Forwarding, Free Privacy Protection, Free Integration with Blogger.com Blogs.

In coming days, We will also have cool offers on other products & services too. That we will announce here. So save on your domain & hosting bills by following our thread this holiday season. We will have many more exciting offers for all of you on different domain extensions & hosting products.

In case you need any help related to this offer or any other issue you are facing while placing an order at our website, feel free to contact us about it. We will help you in every way we can.

Best Regards,
DomainKing.NG Team

obasy09:
I purchased a hosting plan (domain name inclusive) on your site through vogue pay. It was successful. But in my client area it is showing unpaid. Please rectify. Domain: g****village.com

I just check on go daddy now and discovered that the name is still available

Hi,
Sorry for the delay in replying back to you.

This domain & hosting package is already active and ready to use. Please check your email for details.

Kindly let us know if you need any help managing your order.

Best Regards,
Karan B
DomainKing.NG Support

Lautechgossip:
@Domainking. Kindly help me activate my domain scholars360.com which I bought this night. Thanks

Hi,
Your domain is already registered & active. Kindly check your email for the details.

You can manage the domain from: http://www.domainking.ng/login/

Feel free to contact us if you have any queries.

Best Regards,
Rahul V
DomainKing.NG Support

charlsecy:
I still have the issue. I updated my Firefox, yet the problem has persisted.

I visited http://mxtoolbox.com/WhatIsMyIP/
It showed 105.112.8.86; upon refresh showed 105.112.8.83.

Google showed my IP as:
196.46.246.50 and then 196.46.246.48.

Same problem on Chrome, although I am not sure if it'' s up-to-date.

But I log into other sites freely....

NOW I FEEL FRUSTRATED!

Hi,
We would be in better position to understand your issue, if we can see it personally. Can you install Teamviewer on your system and someone from our technical team will have a look at this issue you explained.

Best Regards,
Rahul V
DomainKing.NG Support

charlsecy:
Update:

I have been able to pay for the domain using Opera browser. Firefox and Chrome failed me.

I noticed that my domain life started on the date I added it to my account. I had thought it should have been from the day I paid for it.

OK.

But when I went through Manage DNS Records > Continue to DNS Panel, I get the error message:

Connection refused: manage.domainking.ng:80

Hi,
Due to some temporary issue at Voguepay, the payment confirmation was not returned to our server.

Hence, your domain was not registered automatically, it caused an error on your end.

We have activated your order manually.

You can now manage your domain, edit nameservers, create free emails id, email forwards from Email Management Feature, Add/edit DNS records using DNS Management tool inside Clientarea:
Login Url: http://www.domainking.ng/login/

Regarding domain expiry date, it is automatically updated in our system once the domain is registered. Since your domain was unregistered when you checked, you were seeing the old date.

Feel free to get back to us, if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

Julius2214:
I wanted to change the name servers of my domain to name servers of the hosting services I bought with Namecheap.
When I tried entering the name servers (dns1.namecheaphosting.com) I keep getting errors that it must start with ns1 and not dns1.
Please help me out. The domain is heartlinkz.com

Hi,
The nameservers can start with any name as long as they are in proper format, it won't cause any issue.

Please raise a support ticket in your account at: http://www.domainking.ng/login/ with the nameservers you tried to enter, we will check the issue from our end.

Best Regards,
Karan B
DomainKing.NG Support