₦airaland Forum

Contact Centre Support Professional Nig. Ltd. is currently recruiting for a Multinational company here in Lagos. Interested persons are expected to come in person with a well-detailed curriculum vitae and passport photograph (3 copies each) to our Head Office at No.7 Ikorodu road Maryland, (opp BRT bus stop),Lagos.
Qualification: OND,HND and BSc. in any discipline.
Application deadline: Monday 25th Nov. 2013.
To know more about us, visit www.ccsponline.net
Call Doris:08066585611, Ann:08033657519, Ngozi:08032253999

Contact Centre Support Professional Nig. Ltd. is currently recruiting for a Multi-National company here in Lagos. Interested persons are required to come in person with a well-detailed curriculum vitae and passport photograph (3 copies each) to our Head Office at No.7 Ikorodu road Maryland, (opp BRT bus stop),Lagos.
Qualification: OND,HND and BSc. in any discipline.
Application deadline: Tuesday 26th Nov. 2013.
For more info,Call Doris on 08066585611

"The Essential Skills for Customer Service Excellence"
An Open Training for Corporate Contact and Frontline Professionals
Duration: 2 days
Training Dates:
Group 1: Saturday 7th & 14th Dec 2013
Group 2: Tuesday 3rd & Wednesday 4th Dec 2013
Venue: CCSP Training Centre, 7 Ikorodu Road Lagos.

Join other Professionals from different organizations, discuss best practice and take your organization a step further! Get trained by qualified and experienced professionals with a passion for service excellence.

The course fee per participant: 45,000.00

Core Competencies addressed in the training:
- Customer service excellence (Hello How may I help)
- Communication with Customers
- Handling difficult customers and complaints
- Working customer service teams and team motivation
- Understanding the customer service processes
- Understanding customer experience

Who should attend?
- Contact Centre Professionals
- Sales and Marketing Representative
- Personal assistants and receptionist
- Order fulfillment professionals
- Secretaries and key account managers

Empower Your Staff Today!

To register: Call Doris: 08066585611, 08064835757
Email: customerservice@ccsponline.net, Web: www.ccsponline.net

"The Essential Skills for Customer Service Excellence"
An Open Training for Corporate Contact and Frontline Professionals
Duration: 2 days
Training Dates:
Group 1: Sat 7th & 14th Dec 2013
Group 2: Tue 3th & Wed 4th Dec 2013
Venue: CCSP Training Centre, 7 Ikorodu Road Lagos.
Join other Professionals from different organizations, discuss best practice and take your organization a step further! Get trained by qualified and experienced professionals with a passion for service excellence.

The course fee per participant: 45,000.00

Core Competencies addressed in the training:
-Customer service excellence (Hello How may I help)
-Communication with Customers
-Handling difficult customers and complaints
-Working customer service teams and team motivation
-Understanding the customer service processes
-Understanding customer experience

Who should attend?
-Contact Centre Professionals
-Sales and Marketing Representative
-Personal assistants and receptionist
-Order fulfillment professionals
-Secretaries and key account managers

Empower Your Staff Today!

To register: Call Doris: 08066585611, 08064835757
Email: customerservice@ccsponline, Web: www.ccsponline.net
click on the link below to view CCSP 2014 Corporate Training Calendar
http://www.ccsponline.net/wp-content/uploads/2013/10/CCSP-Calendar-Jan-June-2014.pdf

"The Essential Skills for Customer Service Excellence"
An Open Training for Corporate Contact and Frontline Professionals
Duration: 2 days
Training Dates:
Group 1: Sat 7th & 14th Dec 2013
Group 2: Tue 3th & Wed 4th Dec 2013
Venue: CCSP Training Centre, 7 Ikorodu Road Lagos.
Join other Professionals from different organizations, discuss best practice and take your organisation a step further! Training offered by qualified and experienced professionals with a passion for service excellence.

The course fee per participant: NGN45,000.00

Core Competencies addressed in the training:
-Customer service excellence (Hello How may I help)
-Communication with Customers
-Handling difficult customers and complaints
-Working customer service teams and team motivation
-Understanding the customer service processes
-Understanding customer experience

Who should attend?
-Contact Centre Professionals
-Sales and Marketing Representative
-Personal assistants and receptionist
-Order fulfillment professionals
-Secretaries and key account managers

Empower Your Staff Today!

To register: Call Doris:08066585611, 08064835757
Email:customerservice@ccsponline.net, Web: www.ccsponline.net

Dear Professional,
We wish to inform you that we are having some open training in December on
“The Essential Skills for customer Service Excellence” as scheduled below:

Course Description: Customer Service excellence
Course Duration: 2 Days
Training Dates: Group 1-Sat December 7th and 14th
Group 2-Wed December 4th and 11th

Other professionals have registered for this training,
We thought it will be good if you can join other professionals in this training.

The course fee is 45,000/participant.

Core Competencies addressed in the training:
- Customer service excellence (Hello How may I help)
- Communication with Customers
- Handling difficult customers and complaints
- Working customer service teams and team motivation
- Understanding the customer service processes
- Understanding customer experience

To know more about us, visit www.ccsponline.net
Or Call Doris on 08066585611

Let us know if you will be joining us.

Awaiting your response

Dear Professionals,
We wish to inform you that we are having some open training in November on
“The Essential Skills for customer Service Excellence” as on table below,
Course Description: Customer Service Excellence
Course Duration: 2 Days
Training Date: Group 1: Sat 2nd and 9th Nov.
Group 2: Wed 6th and 13th Nov.
Other professionals have moved their career a step further by registering for this training,
We thought it will be good if you can join other professionals in this training.

The course fee is 45,000/participant.

Core Competencies addressed in the training:
- Customer service excellence (Hello!!! How may I help)
- Communication with Customers
- Handling difficult customers and complaints
- Working customer service teams and team motivation
- Understanding the customer service processes
- Understanding customer experience

To know more about us, visit www.ccsponline.net
Or Call Doris on 08066585611

Let us know if you will be joining us.

Awaiting your response

Please be informed that there will be an open training in November on

“The Essential Skills for Customer Service Excellence” as scheduled below:


Course Description: Customer Service Excellence

Duration: 2 Days

[b]Training Date: [/b]Sat 2nd and 9th Nov.

Wed 6th and 13th Nov.

Other professionals have decided to move their career a step higher by enrolling for this training,

We thought it will be good if you can join other professionals in this training .


The course fee is 45,000/participant.


Core Competencies addressed in the training:

Customer service excellence (Hello How may I help)
Communication with Customers
Handling difficult customers and complaints
Working customer service teams and team motivation
Understanding the customer service processes
Understanding customer experience

For more enquires, visit www.ccsponline.net
Or Call Doris on 08066585611

Let us know if you will be joining us.

Kind Regards

Dear Professional,
We wish to inform you that we are having some open training in November on

“The Essential Skills for customer Service Excellence” as on table below,

Course Description: Customer Service Excellence
Course Duration: 2 Days
Training Date: Sat 2nd and 9th Nov.
Wed 6th and 13th Nov.

Other professionals have moved their career a step higher by registering for this training.
We thought it will be good if you can join other professionals in this training .

The course fee is 45,000/participant.

Core Competencies addressed in the training:
- Customer service excellence (Hello How may I help)
- Communication with Customers
- Handling difficult customers and complaints
- Working customer service teams and team motivation
- Understanding the customer service processes
- Understanding customer experience

Let us know if you would be joining us.
To know more about us, visit www.ccsponline.net
Or call Doris on 08066585611

Awaiting your response

Kind regards

Certified Service Delivery Professional (CSDP) is a super career enhancement solution
strategically designed for career newbies and working professional seeking to start and
build a career in customer service, call centre, sales and marketing.
This program is a 5 in 1 bundle certification with the skill requirement of recruiters, thereby
improving your employability skills and chances of getting multiple job offers.

Hurry!!! Registration is still on-going!!!
A new class is scheduled to hold on 5th Oct,2013

For more enquires,visit www.ccsponline.net
Call Doris on 08066585611

Thank you for choosing CCSP,your Best Business Skills Service Provider.

The Labor market is becoming a Competitive one.
Empower yourself and enhance your employability skills.
Contact Centre Support Professionals offers a variety of international
certification for professionals wishing to start and build a career in
customer Service, Call Centre, Sales and Marketing.
Register and become a Certified Customer Service Professional.
Hurry!!! Procrastination kills Career!!!
A new session commences on the 6th of Oct,2013
For more enquiries, visit our web-site, www.ccsponline.net
Call Doris on 08066585611
Thank you for choosing CCSP, your Best Business skills Provider.

CERTIFIED SERVICE DELIVERY PROFESSIONAL (CSDP)
This is a super career enhancement solution strategically designed for career newbies and working professionals seeking to start and build a career in customer service and contact centers.
It is strategically designed to encapsulate the essential skill requirement of recruiters, thereby fast-tracking your entry into multinational organization via contact centers,customer service points and sales and marketing division.
Hurry!!! Procrastination kills career!!!
The next batch is scheduled to hold on the 7th of Sept,2013
For more enquires, please call Doris on 08066585611
visit our website at www.ccsponline.net

Thank you for choosing CCSP,Your best business skills provider

Taking a back seat on your career will hurt more in 2014
Take off in 2014 with a perfect Start!!
Join the winning Professionals; Acquire Skills to make you a winning professional
Visit www.ccsponline.net to view the following course brochure
• Certified Customer Service Delivery Professional (CSDP)
• ABP Advanced Customer Service Professional (AACS)
• ABP Foundation Project Management Professional
• ABP Intermediate Award in Sales and Marketing
• ABP Intermediate Award in Entrepreneurship
Hurry!!! The next class commences on the 7th of September, 2013 at No. 7 Ikorodu Road, Maryland, Lagos
Become an(a):
 Internationally Certified Customer Service Delivery Professional,
 Project Management Professional
 Internationally recognized Business Entrepreneur

For Further Enquiries Contact Doris on 08066585611,08064835757
or email customerservice@ccsponline.net

Thank you for choosing CCSP, Your Best Business Skills Provider

Taking a back seat on your career will hurt more in 2014
Take off in 2014 with a perfect Start!!!
Join the winning Professionals; Acquire Skills to make you a winning professional
Visit our website to view the following course flyers :
• Certified Customer Service Delivery Professional (CSDP)
• ABP Advanced Customer Service Professional (AACS)
• ABP Foundation Project Management Professional
• ABP Intermediate Award in Sales and Marketing
• ABP Intermediate Award in Entrepreneurship
Hurry!!! The next class commences on the 10th of August, 2013 at No. 7 Ikorodu Road, Maryland, Lagos
Become an (a):
 Internationally Certified Customer Service Delivery Professional,
 Project Management Professional
 Internationally recognized Business Entrepreneur
Read More about CCSP
Our international partners are:
Service Quality Institute USA
The Association of Business Practitioners UK.
For Further Enquiries Contact Doris on 08066585611
Click on the link below to visit our website
customerservice@ccsponline.net
Thank you for choosing CCSP, Your Best Business Skills Provider

Are you confused after your graduation and don’t know what to do next?

Are you tired of searching for a job and constantly being turned down in interviews?

Do you wish to start and build a career in customer service, contact centre, sales and marketing?

Do you know that Customer Service remains the world’s largest recruitment industry?

If yes, then Hurry now, time waits for nobody!!!
Register and become an Internationally Certified Customer Service Professional

The next batch commences on Saturday, April 6th,2013
Be part of this Super Career Enhancement Solution Program!!!
Don’t miss it!!!

For more enquires, visit www.ccsponline.net
Or Call Doris on 08066585611

ABP Advance Award In customer Service Certification program (AACS)

A company’s most vital asset is its customers. Without them, it would not exist in business.
When your customers are satisfied, they not only help you grow by continuing to do business with you,
but recommend you to friends and associates. Your customers will surely reward you with more sales if you provide them with great customer service. Contact Centre Support Professionals (CCSP) in partnership with Association of Business Practitioners UK offers standard corporate programs for Customer Service professionals.

Click here to get Program brochure: http://www.ccsponline.net/wp-content/uploads/2013/02/AACS-Flyer1.pdf
Next training is Scheduled for:
Date: Feb 26th-2nd March
Time: 9:00 am- 5:00pm
Venue: CCSP Event Centre, 7 Ikorodu Road, Maryland Lagos.

This program could be delivered in-house for your organization. Discounts apply to corporate groups.
For Enquiries reply to this email or contact: Doris at 08066585611
Kind Regards

ABP Advance Award In customer Service Certification program (AACS)

A company’s most vital asset is its customers. Without them, it would not exist in business.
When your customers are satisfied, they not only help you grow by continuing to do business with you,
but recommend you to friends and associates. Your customers will surely reward you with more sales if you provide them with great customer service.

Contact Centre Support Professionals (CCSP) in partnership with the Association of Business Practitioner,UK offers standard corporate programs for Customer Service Professionals.

Click here to get Program brochure: http://www.ccsponline.net/wp-content/uploads/2013/02/AACS-Flyer1.pdf
Next training is Scheduled for:
Date: Feb 26th-2nd March
Time: 9:00 am- 5:00pm
Venue: CCSP Event Centre, 7 Ikorodu Road, Maryland Lagos.

This program could be delivered in-house for your organization. Discounts apply to corporate groups.
For Enquiries reply to this email or contact: Doris at 08066585611

Kind Regards

The Certified Service Delivery Professional (CSDP) is an international certification
strategically designed for career newbies and working professionals seeking to start
and build a career in customer service,contact centre,sales and marketing.

The next batch for this super career enhancement solution commences on feb 9th,2013

Hurry!!! Just Few Days To Go!!!

Register and become an Internationally Certified Service Delivery Professional

To view the course brochure,click the link below
http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf

Call 08066585611, 018105047 for more details

Customer Service remains the world's largest recruitment industry.

No organization can survive without a Customer Service Department.

Start and build a career in customer service,sales and marketing.

Register and join the next batch for this international certification
which will commence on Feb 9th,2013

To view the course brochure, click on the link below
http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf
Or Call 08066585611

Customer Service is the world’s largest recruitment industry.
No industry can exist without a customer service department.
Start and build a career in customer service, contact centre,
sales and marketing.

Just Take One Little Step!!! Take One Giant Career Leap!!!

Be part of the next batch of The Certified Service Delivery
professional Program which will commence on Saturday 9/02/2013.
If you haven’t viewed the course details, please follow this link
Certified Service Delivery Professional to get the details.

Add value to someone’s life. Inform your friends and Relatives
of the upcoming certification program.

Call Doris on 08064835757, 018105047 for more enquires

Customer Service is the world’s largest recruitment industry. No industry can exist without a customer service department. Start and build a career in customer service, contact centre, sales and marketing.

Just Take One Little Step!!! Take One Giant Career Leap!!!

Be part of the next batch of The Certified Service Delivery professional Program which will commence on Saturday 9/02/2013. If you haven’t viewed the course details, please follow this link
Certified Service Delivery Professional to get the details.

Add value to someone’s life. Inform your friends and Relatives of the upcoming certification program.

For more info,visit www.ccsponline.net or Call Doris on 08066585611

Are you confused after your graduation and don't know what to do next?

Do you wish to start a career in customer service,sales and marketing?

Are you already a working professional wishing to build a career in
customer service,sales and marketing?

Do you know that most people who manage their career become successful
career professionals?

Then take ONE LITTLE STEP!!! Take ONE GIANT CAREER LEAP!!!

Register for the next batch of international certification commencing
on the 9th Feb,2013.

To view brochure for more details,click on the link below
http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf

Call Doris on 08066585611 for more enquires.

Are you confused after your graduation and don't know what to do?
Do you wish to start a career in customer service,sales and marketing?
Are you already a working professional wishing to build a career in
customer service,sales and marketing?
Hurry now,Register and become an international Certified Service Delivery Professional
Click here to view brochure for more details
http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf
Call Doris on 08066585611 for more enquiries

Its a super career enhancement solution strategically designed for career newbies and working professionals desiring to fast tract their career in the world of customer service,sales and marketing.Corporate organizations may also find this certification program an excellent tool to empower service staff with next generation customer service experience.
The next batch for this fantastic program commences on the 12th Jan,2013 with promises of fun-filled role plays,interesting class activities and series of exciting group discussions.
Registration is on-going,be part of this great opportunity.
Click here to download full details
http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf

Visit www.ccsponline.net or Email customerservice@ccsponline.net
Call Doris on 08066585611 for more enquires.

Its a super career enhancement solution strategically designed for career newbies and working professionals desiring to fast tract their career in the world of customer service,sales and marketing.Corporate organizations may also find this certification program an excellent tool to empower service staff with next generation customer service experience.
The next batch for this fantastic program commences on the 12th Jan,2013 with promises of fun-filled role plays,interesting class activities and series of exciting group discussions.
Registration is on-going,be part of this great opportunity.
For more info,visit www.ccsponline.net or Email customerservice@ccsponline.net
Call Doris on 08066585611 for more enquires.

Do you want to become a Certified Service Delivery Professional?

If yes, then Hurry and Register for your International Certification and acquire the skills to be most sought after by recruiters and multinational organizations.

The next batch of this fantastic training commences on 12th Jan,2013 and promises to feature interesting role-plays, fun-filled class activities and series of exciting group discussions.

Be part of this great opportunity.Don’t miss it. For more information/enquires, visit
www.ccsponline.net or Email customerservice@ccsponline.net
Call Doris on 08066585611 for more details

Do you want to become a Certified Service Delivery Professional?

If yes, then Hurry and Register for your International Certification on Customer Service and acquire the skills to be highly sought after by recruiters and multinational organizations.

The next batch of training commences on 12th Jan,2013 and promises to feature interesting role-plays, fun-filled class activities and series of exciting group discussions.

Be part of this fantastic package.Don’t miss this great opportunity.

To view brochure,click on the link below
http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf

For more enquires,call 08066585611

Do you want to become a Certified Service Delivery Professional?

If yes, then Hurry and Register for your International Certification on Customer Service and acquire the skills to be highly sought after by recruiters and multinational organizations.

The next batch of training commences on 12th Jan,2013 and promises to feature interesting role-plays, fun-filled class activities and series of exciting group discussions.

Be part of this fantastic package.Don’t miss this great opportunity.
To view brochure,click on the link below

http://www.ccsponline.net/wp-content/uploads/2012/12/CSDP-Modified.pdf
For more enquires,call 08066585611