The Operations Manager North will ensure exams operations meet demand, whilst maintaining customer service quality, exams integrity and compliance standards across our Abuja and Kano offices. The postholder will have responsibility for the Northern part of Nigeria and will have oversight in areas outside of our main office locations.

This role is ultimately responsible for efficient and effective capacity, cost management, test day delivery. You will also guide and coach team members to meet operations and service delivery standards. The role will work closely with commercial and business development colleagues in the geography.

Main Opportunities/Challenges of the Role

Setting up new operational ways of working to support the new Exams Operating Model, coaching and developing team members to delivery to a high standard and ensuring culture change is considered.
Upholding compliance standards and efforts to standardise across product and execute high quality exam delivery services for assigned geography
Implementing significant change, with regards to people, process and systems
Upholding a customer service culture
Job Requirements

Essential:

Relevant experience of overseeing production of goods/provision of services
Experience of planning and delivery in a fast-paced operational environment at a management level
Experience managing teams
Experience of delivery change and ensuring that new ways of working are embedded
Desirable:

University degree in any subject or relevant qualification
Experience working in Exams environment
Experience of leading on delivery of computer-based exams

Apply through the link below



Source:https:///EMAGIhMn1F

Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corporate.

Description

Access Bank’s technology teams take on the continent’s biggest financial and data challenges for our customers, building the platforms and partnerships that affect millions of people every day.
Our tech talent don’t just make things – we make things possible. Build innovations that drive our business and financial markets worldwide. Solve the most challenging and pressing engineering problems for our clients.
Join our technology teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.



REQUIREMENTS

B.Sc in a STEM (Science, Technology, Engineering and Mathematics) course


BENEFITS

Competitive Remuneration
Top Notch IT environment

METHOD OF APPLICATION

Apply via the link below

Source:https:///2CsIBJ2G0g

Nigerian veteran singer, Olamide has finally released his 8th studio project “Carpe Diem” album under YBNL Nation/EMPIRE.


In addition, Olamide’s work, ‘Carpe Diem‘ album has guest appearances from Phyno, Peruzzi, Fireboy DML, Omah Lay, Bad boy Timz and others.

Download load via the link below

Source : https://royalng.com/full-albumolamide-carpe-diem/