₦airaland Forum

If you want to, you can ignore all you like. I made the mistake of employing your service and never again would I do so. You choose how to run it and you'd get what you deserve of it.

Please send me pictures of my purchased items! I deserve to see them. How can I pay shipping fee for something I haven't even set my eyes on, even though you claim it has arrived in Lagos.

The usual process is sending pictures of items when they arrive and customer pays the shipping and handling fee but you have refused to send them for whatever reasons best known to you. Possibly because the shipping and handling charge of $230 dollars is not justified!

Do the right thing if you have regard for your customers and stop being mean!

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Please send me the pictures of my items, it's not too much to ask is it?

Nairalanders, please help me judge this matter.
I shipped some items on the 14th of November with Madam Justina after sending me some quotes. Here is the quote as sent to me on whatsapp:

Order Summary
Items (11): $286.78
Shipping & handling: $0.00
Extra Savings: -$0.48
Total before tax: $286.30
Estimated tax to be collected: $18.98
Total: $305.28 x 320 = #97,689

Notice how the shipping & handling charges are missing, but that's not the point.
Today, 7th of December, my goods arrived Lagos and have been 'cleared by customs' according to her. This is without seeing any pictures of the items (in the US residence) purchased as is normally done. This is my 3rd purchase from Madam Justina.

The items purchased are shown in the thread, all small items including this cutting machine
https://www.amazon.com/gp/product/B01I51ME1S/ref=ox_sc_act_title_9?smid=ATVPDKIKX0DER&th=1

Now, here is where things start to get interesting, she gives me my shipping and handling charge and it is as follows:
shipping $200 + $30 handling charge = $230 x 360 = #82,800
Just for shipping these items

The conversations that ensued have been uploaded


At this point, I think I've been patient enough, aside from paying for shipping that,s almost double the cost of the item. I have to do so without even seeing ANY of the items!
And she claims to be running a business, without customer relations. How can I pay for something I've not seen at all? How do you just decide the weight without informing me prior? How is the so called volumetric weight calcuated?

I've seen a whole car seat (about 9kg/20pounds weight) shipped for $28 dollars only by her and my items that can fit on that same car seat being shipped for $230! This is broad daylight robbery.

Even if you'd be rude (which everyone knows she is) and inconsiderate, send me pictures of my items! it's the normal thing to do!!

justi4jesu:
#97,689 credit alert received and 11 items purchased from Amazon

Still waiting for my quote o, please. I sent a whatsapp message to you. Thank you

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